Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered a few little things over Xmas, I was really pleased with the quality of the products. The only negative to note was that I had 'upgraded' delivery from two sellers, both ordered at the same time. One item came with days to spare whilst the other missed Xmas unfortunately. As the items were tracked I could see it took the boutique a few days to dispatch. Aside from that, there are some really nice things on the site, of really good quality.”

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Posted 6 years ago

“Trouva is a great site to explore and find a whole range of wonderful things either for yourself or gifts for others - all arrives well packaged and its supporting the independent makers and shops.”

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Posted 6 years ago

“Items all arrived, though slight problem with delivery of one. All beautiful items though. Would use again.”

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Posted 6 years ago

“As it was a present to someone else I cannot leave a review. However no news is good news.”

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Posted 6 years ago

“service and delivery excellent, but disappointed with the size of the throw. in the advert there was no indication of size. the recipient of the throw loved the quality, but sizing was too small.”

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Posted 6 years ago

“Amazing idea. Good service. Only the use of unreliable courier (Yodel) damages the credibility.”

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Posted 6 years ago

“Great service and prompt delivery”

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Posted 6 years ago

“I found what I was looking for and it arrived with no drama 🙂”

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Posted 6 years ago

“All good, product, communication and delivery”

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Posted 6 years ago

“After a few stock issues my purchase was sorted & a generous refund given”

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Posted 6 years ago

“excellent service furthered by speedy refund proceedure”

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Posted 6 years ago

“Great selection of items, with prompt delivery!”

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Posted 6 years ago

“Trouva is a real find! It enables the internet shopper to locate and purchase items off the beaten track, the artisan, unique and high end side of shopping, for gifts or fashion. Easy to search and constantly being updated with latest designs, Trouva is somewhere special!”

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Posted 6 years ago

“There was an issue with the delivery of my order, but it was sorted out very promptly, courteously and sympathetically.”

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Posted 6 years ago

“Arrived in good time and good condition. The description of the diary was bit confusing - dimensions were square, picture wasn't so guessed it'd be alright. It was.”

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Posted 6 years ago

“I bought a cup and saucer and they were as described”

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Posted 6 years ago

“good quick service thank you.”

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Posted 6 years ago

“Great and interesting selections of products that reach beyond the norm, fairly reasonable prices but unfortunately wait and postage times proved to be a little longer than most. I waited around 2 weeks for items to be shipped from London to Peterborough.”

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Posted 6 years ago

“A very satisfied customer”

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Posted 6 years ago

“Good service. Package took a few days to be delivered but was able to contact company for information and reassurance. Order just what I wanted General experience with trouva was good.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,469 reviews