Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am in the US. The shipping was great. I am very pleased with the product and the fast arrival. Very pleased!”

Helpful Report

Posted 3 years ago

“Beautiful product, well protected and arrived quickly.”

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Posted 3 years ago

“Fantastic quick, efficient service. Easy to order, fully tracked. Top quality Stone Island Polo. Will be making further purchases,”

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Posted 3 years ago

“hasn't arrived”

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Posted 3 years ago

“Excellent service I would strongly recommend will not hesitate to use again”

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Posted 3 years ago

“I’ve made several purchases on Trouva in the past month or so. Never disappointed and the customer service is outstanding. Thank you very much!”

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Posted 3 years ago

“Found the dress I was looking for £40 cheaper and excellent, very quick delivery. Would highly recommend”

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Posted 3 years ago

“Trouva is a ‘find’, indeed! Have discovered some wonderful artisanal pieces of home decor that I haven’t seen elsewhere.”

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Posted 3 years ago

“Very prompt delivery and excellent service”

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Posted 3 years ago

“Great quality product from Sunshine and Snow, sold through Trouva. Very happy with my experience and purchase”

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Posted 3 years ago

“Super quick and easy to use. Great at keeping me informed of delivery, even when I missed it.”

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Posted 3 years ago

“Absolutely terrible my item didn’t arrive - no apologies”

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Posted 3 years ago

“I ordered some recycled glass tumblers. They are pretty but one had a fault, Trouva customer service were super helpful and resolved my issue quickly.”

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Posted 3 years ago

“Quick delivery, great products, I am very happy with my items, they are beautiful and customer service is excellent and I would highly recommend”

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Posted 3 years ago

“Excellent service, fast delivery and nice personal touches from the retailers such as handwritten card and beautifully wrapped clothing. Highly recommend”

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Posted 3 years ago

“Great product, fast delivery and service”

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Posted 3 years ago

“Lovely and very prompt customer service. I will definitely shop with them again.”

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Posted 3 years ago

“Grey at products, delivery and service! Lovely personalised note in with my parcel too which gave me a smile :)”

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Posted 3 years ago

“Really happy with my purchase and pleased to discover some boutique stores I didn’t know existed”

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Posted 3 years ago

“Quick and easy to purchase ,lovely items,quick postage with personal touches throughout.wll use again and recommend without hesitation.”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews