Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the scarf I bought but am now bombarded with emails every day and not happy with this company. So good marks for my purchase but poor marketing strategy.”

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Posted 3 years ago

“Great service and product. Fast delivery. Previously ordered this product with another company and they had a delay till September so it was great I could get it with Trouva.”

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Posted 3 years ago

“Kept me informed of my package delivery which was relatively quick. Dress as described.”

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Posted 3 years ago

“Happy with my purchase - although the dress was very creased. Did not arrive on time - courier kept rescheduling.. hence only 4 stars”

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Posted 3 years ago

“I have just discovered Trouva while looking for indoor plants. Packaged nicely and delivered fast. I would definitely return to Trouva.”

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Posted 3 years ago

“My item arrived promptly, with plenty of information beforehand concerning its delivery. The packaging was superb to ensure no damage during transit and the price was very competitive. Considering my experience, I would thoroughly recommend Trouva.”

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Posted 3 years ago

“Great website, lovely product, lightening fast delivery, thanks a lot.”

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Posted 3 years ago

“I purchased Fig leaves car scent. Quality of the product was as described and expected. Delivery wasn't great but that's UPS'es incompetence. Based on my experience I would recommend the company.”

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Posted 3 years ago

“I have only used one company and if they are representative of the rest then I can highly recommend.”

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Posted 3 years ago

“Item arrived safe and sound, as per specification. Tracking for parcel provided but number did not work!”

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Posted 3 years ago

“product came very bad with packaging.. and my item was broken.. broken pieces damaged otthers..😞”

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Posted 3 years ago

“Great selection of items delivered safely within a few days. When I had to return an unsuitable item, the trouva customer services staff were very helpful and efficient”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Ordered vase Sunday arrived Tuesday excellent service. Vase was extremely well packaged no plastic used looks lovely on the floor as a decorative piece just what I wanted.”

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Posted 3 years ago

“Found an identical replacement for my treasured ceramic umbrella stand, which had been smashed by an enthusiastic puppy. It was delivered a few days later, earlier than expected and securely packed. Delighted!!”

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Posted 3 years ago

“I had been looking for ages for large outdoor seat cushions when I saw these on Trouva. They were easy to order, had a number of delivery options and came on time. We are delighted with them!”

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Posted 3 years ago

“Excellent service. Great price and speedy delivery.”

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Posted 3 years ago

“Lively products and excellent service. My delivery arrived very promptly.”

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Posted 3 years ago

“Item as described and accurate photo of item...in stock and prompt delivery.”

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Posted 3 years ago

“Order arrived earlier than expected and packaged to a high standard. Product was of high quality as well. Highly recommend”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews