Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to review Trouva when my first purchase didn’t happen! It was going to be the dress of my dreams - one left in my size - paid and sent off for - so happy - then disaster the next day when I was told that my dress was no longer available. Hey ho! Better luck next time!”

Helpful Report

Posted 3 years ago

“Great selection of goods. Beautiful candle holder, excellent quality and speedy delivery”

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Posted 3 years ago

“Versatile tool at a very affordable price. Would recommend. Easy to use and cuts through branches easily.”

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Posted 3 years ago

“I’m very pleased with the rug I bought. It’s made from recycled bottles. It’s exactly as presented on the Trouva site and arrived promptly. I will be using the site again.”

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Posted 3 years ago

“an easy way to support local shops”

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Posted 3 years ago

“I love my unique mirror. It arrived quickly and very well packaged. Excellent item and excellent service. Thank you”

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Posted 3 years ago

“Very attentive but have limited stock.”

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Posted 3 years ago

“Great website, great products! Love to shop local and support independents.”

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Posted 3 years ago

“Purchased top. Returned last Tuesday recorded delivery. Still heard nothing back”

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Posted 3 years ago

“Live in the US and ordered AGA enamel cleaner on a Tuesday and it arrived on Friday morning. Item was wrapped well. Still in shock over how quickly the item arrived. Will definitely order from this company again. Very well done!!!”

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Posted 3 years ago

“I live in California and I was so impressed that I received my two sets of Quail Ceramic salt and pepper shakers within days. I thought I would have to wait weeks. Fast and efficient service and I love my shakers.”

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Posted 3 years ago

“Lovely people to deal with”

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Posted 3 years ago

“Easy to work with, shipped product timely would definitely order from Trouva again.”

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Posted 3 years ago

“These shoes have broken after just 3 months and I’ve hardly warn them.”

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Posted 3 years ago

“Ordered the item and was kept up todate regarding the delivery. The only issue was the courier who stated they would deliver between a set time and hadn’t. Changed the delivery to be collected which was done”

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Posted 3 years ago

“I love Trouva so many amazing independent stores to choose from. Really happy with my order.”

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Posted 3 years ago

“Really satisfied,amazing quality and fast shipping!”

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Posted 3 years ago

“Lovely to see items for sale from a range of sellers. Excellent service, delivered on time and very personal feeling.”

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Posted 3 years ago

“Really helpful company and will be using them again.”

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Posted 3 years ago

“Good range of products, and excellent service. I like the fact that I can support small independent traders without leaving home. I will shop on Trouva again.”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews