Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely mats for the table. Bought them for my son. He loves them.”

Helpful Report

Posted 2 years ago

“I hope my order will be received by Christmas as it is a Christmas present. I have been given now 5 different dates for delivery - the latest this Wednesday which is getting very close to Christmas I have phoned the courier3 times with limited reassurance of delivery as hoped. If you can do anything to assist it would be appreciated and obviously assist in rating my review because then at least by then I may have received my order !!!!!”

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Posted 2 years ago

“So pleased I found you! I ordered a jumper from an independent boutique and delivery was prompt, beautifully wrapped and my receipt in an envelope with a large thank you Simply a perfect service! I am going to shop through you again and have a nosey round the site! I would recommend others to do the same! Fabulous! 💜💜💜”

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Posted 2 years ago

“Great service. Quick delivery just what I wanted. Easy to clean bag I use for work”

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Posted 2 years ago

“Very pretty tea lighthouses are now decorating my living room. Arrived on time, well safely packed.”

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Posted 2 years ago

“The candles we ordered are fabulous thank you 😊”

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Posted 2 years ago

“OMG super fast shipping in less than 3 days I got my order ready to be given at Christmas. Process super easy to do on the app. I’ll defiantly be buying from here more often. Love a lot of the stuff they have.”

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Posted 2 years ago

“I received two items, one of which was broken. Trouva Customer Service responded very quickly to me notifying them and I was given a refund as no substitute article was available. I was impressed by their prompt action and friendliness.”

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Posted 2 years ago

“First time I have purchased from Trouva must say how impressed I am with the service item arrived in good time unfortunately it was too large and I needed to return it the return was very speedily refunded will certainly recommend Trouva and will use them again.”

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Posted 2 years ago

“Thank you I love it”

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Posted 2 years ago

“really happy with my tray - hard to find a collapsible sides tray! delighted to have found one at Trouva. they have all sorts of unique products and the prices are good too”

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Posted 2 years ago

“Excellent service. Product arrived quickly. Would deffo use again.”

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Posted 2 years ago

“Lovely product- quick delivery and good price”

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Posted 2 years ago

“Good selection of high-quality items. Fragile item arrived from boutique Mar de Cava in Barcelona very securely packaged and in perfect condition. Shipping was really fast and delivery charge reasonable. I was impressed by Trouva and would use them again.”

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Posted 2 years ago

“Sooo pleased with my buys from Trouva! Fast delivery & really lovely quality Christmas decorations that are very individual.”

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Posted 2 years ago

“Not yet arrived!”

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Posted 2 years ago

“Fast efficient service. Great line of products at competitive prices.”

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Posted 2 years ago

“Was smooth process with personal touch.Secure packaging too.Strongly recommend.”

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Posted 2 years ago

“Great, efficient service. Would definitely use again.”

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Posted 2 years ago

“I have bought two items from this site by two small British Firms and delighted with their goods. Candles and Candle Sticks”

Helpful Report

Posted 2 years ago

Trouva is rated 4.6 based on 4,465 reviews