Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful garment. Delivered when expected.”

Helpful Report

Posted 3 years ago

“Great quality. Exactly as pictures.”

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Posted 3 years ago

“Found this website while looking for fairly lights we had bought from a boutique, found what I was looking for and more. Would a great website to bring together small individual boutiques. Their communication are very good, and the tracking takes you straight to the courier website and tracking area. Would recommend Trouva if you like boutique shopping.”

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Posted 3 years ago

“Thank you lucy for emailing me a couple of days after I had ordered the Darling mug to apologise to say nick from the shop had messaged you to say that the item had sold out and apologised and you were refunded the money back into my account within 3/5 working days. Never has that happen so quickly. Even the postal was paid for. Great service wish everyone was a nice as you. You are a real credit to the company and should be notified for this . Thank you again 🙂”

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Posted 3 years ago

“Great service and a great product. Highly recommended!”

Trouva 5 star review on 14th February 2021

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Posted 3 years ago

“My favourite coasters, I absolutley love them and highly recommend trouva. I initially thought the price was slightly high but as soon as I saw the quality I was extremely impressed!”

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Posted 3 years ago

“Fantastic”

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Posted 3 years ago

“Very Happy”

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Posted 3 years ago

“Lost for inspiration? Beautiful things found. That’s Trouva.”

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Posted 3 years ago

“All delivered on time and exactly as description and pictures. Would highly recommend .”

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Posted 3 years ago

“Love Trouva and great to support indie businesses!! My sweatshirt is cool, great quality love it”

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Posted 3 years ago

“I bought the silver J and I love it but all nurses and the garnet pendant. Both work together and receive very nice comments. £20 and £110 totally belies the the excise quality of this jewellery.”

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Posted 3 years ago

“Quick delivery, gorgeous heavy weight knit, lovely quality, such a versatile piece- have worn it with trousers and a dress. This is easily my favourite piece of clothing and will see me through spring too, if it ever arrives!”

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Posted 3 years ago

“Good quality product, arrived promptly and very well packaged”

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Posted 3 years ago

“Great product that arrived quickly- easy online ordering.”

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Posted 3 years ago

“This was my first use of Trouva - I knew nothing about it! I was able to locate the items I was looking for and they came from Italy! So pleased as delivery was speedy and customer service excellent. Will use again and highly recommend!”

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Posted 3 years ago

“Ordered a jacket but it took a week for them to tell me it was out of stock. They did communicate throughout however and were fast to advise to pursue refund.”

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Posted 3 years ago

“I was delighted with my beautiful kimono dressing gown, even more lovely than in the picture. It was such a pleasure to deal with a small company rather than some massive internet giant, and o receive a gift beautifully wrapped accompanied by a personal message”

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Posted 3 years ago

“Great service and prompt delivery”

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Posted 3 years ago

“Brilliant service, ordered this bag and it was dispatched the next day. It arrived the day after, well packaged and in perfect condition. Thank you so much”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,466 reviews