Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, fast delivery and great product with a nice personalised message from seller.”

Trouva 5 star review on 9th February 2021

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Posted 3 years ago

“Excellent service and fast secure delivery 🚚”

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Posted 3 years ago

“Highest quality of linen tablecloths’s and super speedy delivery.”

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Posted 3 years ago

“brilliant, definitely recommend I ordered 3 fantastic bears on a bike tins for birthday presents to fill with brownies 👍 service was 2nd to none, well packed, arrived on date stated, very pleased so we’re the birthday folks Thank you Trouva”

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Posted 3 years ago

“We were very happy to have found Trouva - we were looking for one very specific item and Trouva had just the right thing, which didn’t seem to be available anywhere else. Excellent service meant it came very quickly. I highly recommend Trouva.”

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Posted 3 years ago

“Not at all impressed with the service I've received from this company. I was sent the wrong product and when I contacted Trouva to discuss they insisted they had sent the product I ordered, and that I am therefore responsible for returning the unwanted item for an exchange. Totally unacceptable customer service.”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

“I ordered from Trouva for the first time and was really pleased with the quality of the product, delivery etc. I will definitely be ordering again.”

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Posted 3 years ago

“Amazing product and speedy delivery. Would definitely order again for homeware”

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Posted 3 years ago

“Excellent products. Great Service and very prompt delivery. Would definitely use again. Highly recommended. Great to support independent retailers wherever we can during this pandemic. Well done to your company. Your great :-) :-)”

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Posted 3 years ago

“Trouva provided a quick route to finding what I wanted and the candle arrived quicly and in perfect condition.”

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Posted 3 years ago

“I am delighted with my clothes purchased at a very good price.Delivery very efficient.Well done”

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Posted 4 years ago

“easy service.”

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Posted 4 years ago

“Very beautiful floor table . Love the metal folding legs to the tray . Very convenient to fold and put away when not in use . Delivery was very fast and tracked by UPS and love the personal message written inside package .”

Trouva 5 star review on 8th February 2021

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Posted 4 years ago

“Wonderful service from an independent outlet”

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Posted 4 years ago

“Great, beautiful stuff & fast delivery.”

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Posted 4 years ago

“Love my tea towel and wish to order another!”

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Posted 4 years ago

“Absolutely brilliant, fast shipping, will use again”

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Posted 4 years ago

“Item arrived completely damaged. Still going through customer services to resolve, at present still trying to get an acknowledgment that you have even received my emails. Total disaster”

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Posted 4 years ago

“Beautiful products and great service”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,466 reviews