Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Warm cozy slippers for the winter.”

Trouva 5 star review on 7th October 2021

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Posted 3 years ago

“Beautiful Lobster Christmas bauble Was easy to order and it arrived beautifully wrapped in pink tissue Happy with service”

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Posted 3 years ago

“Delivery arrived fast with good communication. Very happy.”

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Posted 3 years ago

“Very quick delivery through Trouva and easy to find what I was looking for...”

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Posted 3 years ago

“Recently, I bought a resin wall hanging zebra head from Trouva! It arrived swiftly, was wonderfully wrapped to ensure no breakages...and had a delightful, handwritten note inside from ‘Charlie’. Full marks, Trouva! And the zebra looks great....🦓 - Vicki”

Trouva 5 star review on 6th October 2021

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Posted 3 years ago

“The jumper was was exactly what I was looking for -product of good quality. Promptly dispatched - 5 out of 5 M.Weldon”

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Posted 3 years ago

“Ordered a collection of fragile items that I gifted a friend as part of a teaset. Arrived quickly, great care had been taken with packaging and all items arrived safely. Very pleased and would highly recommend.”

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Posted 3 years ago

“Super fast shipping! And I love my new dress! Best price online”

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Posted 3 years ago

“Grateful that I came across Trouva. I was able to purchase the items I wanted. Loving the stuff I bought and it looks perfect on my mantle. Ordering was fast, easy and very convenient. I did not have any issue with the parcel being imported to the US. I will definitely order again from them and will recommend to my friends.”

Trouva 5 star review on 5th October 2021

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Posted 3 years ago

“I’m delighted with all my items. Just as described and photographed. Easy to use website, fast efficient dispatch. Highly recommended.”

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Posted 3 years ago

“I absolutely love these containers but what I love more is the customer service. I received my order and one spoon was missing. However, I got send 2 spoons plus chocolate flakes with a lovely card the very next day! This boutique has been amazing. Thank you for my order (have recommended my family already) ❤️”

Trouva 5 star review on 4th October 2021

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Posted 3 years ago

“Excellent product, great price & arrived the next day.”

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Posted 3 years ago

“The three Chalk black pomegranate reed diffusers I ordered arrived very quickly and one is already installed in my daughter’s home with the other two waiting to go back to Cape Town with me next month. I am delighted with them.”

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Posted 3 years ago

“Very fast dispatch and delivery.Wrapped perfectly as it was a gift. Thank you so very much”

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Posted 3 years ago

“Excellent service .”

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Posted 3 years ago

“Great range of interesting and quirky things from independent boutiques. I purchased Annie Sloan paint brushes and they arrived really quickly. Wrapped in an adorable way and with a personalised note from the seller which added to the unboxing experience. Will shop again.”

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Posted 3 years ago

“Very competitive price, very fast delivery and well packed item. Highly recommended and certainly will use again.”

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Posted 3 years ago

“Excellent service and quick delivery”

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Posted 3 years ago

“Hello.Unfortunately my order I placed was out of stock.They did try to help with a different choice of item.Also my money was back in my account within 3 days no messing about very good.”

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Posted 3 years ago

“My first purchase from Trouva and it was brilliant! Will definitely use again. My items arrived in no time at all, beautifully packaged. Thank you!”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,469 reviews