Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was trying to find the Alessi plisse Kettle in white everywhere. I am very happy to have found it with trouva and be able to ship it next working day delivery! Very quick service, no hidden add on costs! Thank you”

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Posted 3 years ago

“Beautiful bird, very well packaged and looks unique..thank you”

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Posted 3 years ago

“Very pleased on all fronts, both with the speedy service and delivery and the trainers themselves - deliciously comfy. Thank you !”

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Posted 3 years ago

“Items arrived in good time and the communication was excellent. I will be buying from them again.”

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Posted 3 years ago

“Came as pictured , happy with purchase”

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Posted 3 years ago

“Great products, great service. The items arrived quickly, they were sensibly packed.”

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Posted 3 years ago

“Ordered this plaque for my first grandchild who is due anytime Easy to order and pay for. Received really quick. Definitely be using again”

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Posted 3 years ago

“Although I like the diversity of products available through your website, the quality of the plant pots I bought was dreadful. Decided couldn’t be bothered dealing with returns, so have just decided never to buy anything from Berylune again and have given the pots away.”

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Posted 3 years ago

“Great service and great product Many thanks Concetta”

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Posted 3 years ago

“Great service but wrong colour. I wanted a red toaster and got a cream one. I have requested a return. Keep you updated”

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Posted 3 years ago

“Fantastic service, quick delivery and happy to support small run companies”

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Posted 3 years ago

“Love the attention to detail of every little thing. The Hare was stunning thank you x”

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Posted 3 years ago

“Found everything I wanted at a lower price than other sites and it was all delivered in 2 days . Very efficient”

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Posted 3 years ago

“So looking forward to receiving my sardine forks. Totally upset they couldn't be shipped to the Highlands of Scotland for some unknown reason.”

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Posted 3 years ago

“The china mug I bought is exactly what I wanted and I shall probably buy others in the collection. Trouva has a great selection of products, a useful site to find inspiration for gifts.”

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Posted 3 years ago

“Items purchased were competitively priced. Dispatch was swift. Items were well packaged. All in all a great service.”

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Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

“Very impressed with the service the coasters and placemats i ordered were lovely look really classy on my new garden glass top table”

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Posted 3 years ago

“I paid the extra fee in order for my parcel to arrive on time, the delayed 3 days. I was not longer in the place where they sent me the order, I needed to arrange for someone else to come and pick it and send it to me. I think it would be only reasonable if the would pay for the shipment, but they are not willing to pay. So not only did I pay extra for my parcel to arrive in time, now I need to pay again if I ever want to receive it. Terrible service”

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Posted 3 years ago

“Unfortunately, two of the items I ordered were cancelled due to delivery issues. I took this to mean not to the Highlands of Scotland. Very disappointed.”

Helpful Report

Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews