Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect light backpack for trips with my children. Will definitely by another one as a spare. Exactly what I was looking for and so compact to take with you in another bag!”

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Posted 3 years ago

“Excellent service. Never had heard of Trouva before But would definitely use again. Thank you”

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Posted 3 years ago

“Good fast service-impressive JS”

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Posted 3 years ago

“Excellent and speedy service”

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Posted 3 years ago

“Love that I can find independent shops close to me so easily”

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Posted 3 years ago

“The product, a garden tool, was good and the price was good. But delivery by UPS had problems: I received notice of next day delivery (which seemed unlikely) and it was confirmed in text message -- but it did not happen. After the end time of the supposed delivery I received a UPS message that the delivery had been changed to two days later -- and that took place without any problem.”

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Posted 3 years ago

“Not received my order yet,promised on Monday to be delivered by UPS”

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Posted 3 years ago

“Trouva - lovely site and easy to use. Always had a good experience.”

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Posted 3 years ago

“The items on the website were slightly different to what other websites offer and despite being a little more expensive they were exactly what I was looking for. They arrived promptly and were well packaged (no plastic). I was happy to have supported two independent businesses.”

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Posted 3 years ago

“Excellent service and information. Site easy to navigate.”

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Posted 3 years ago

“Your website is so easy to navigate through; love the boxed wooden matches I purchased!! Secure packaging and speedy delivery!! Looking forward to ordering from y’all again soon! Thank you!!”

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Posted 3 years ago

“Fantastic service, I was so pleased to receive my delivery so swiftly.”

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Posted 3 years ago

“Trouva have a amazing selection of quality products and the customer service is very efficient. Hope to shop here again in the future. Thank you!”

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Posted 3 years ago

“Purchased some Rick stein mugs they are beautiful lovely thin porcelain with gorgeous sea scapes in azure blue”

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Posted 3 years ago

“Ordered one day and delivered the next and cheaper than the designer too! Great service”

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Posted 3 years ago

“Very easy to use website and very quick delivery. Couldn't be happier with the service.”

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Posted 3 years ago

“Great customer service. Love my purchase too.”

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Posted 3 years ago

“I purchased a dress through Trouva the service was excellent and was kept up to date the parcel was well presented and beautifully wrapped in tissue paper I am now following #dominostyle65”

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Posted 3 years ago

“A gorgeous and unique bracelet. It’s beautifully crafted and very detailed.”

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Posted 3 years ago

“Some very attractive products. Quality and prices seem quite good. I bought a plain blue salad bowl, and I'm very pleased with it.”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews