Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely item looks amazing in the garden”

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Posted 3 years ago

“Beautiful earrings, fast delivery. Thank you thank you”

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Posted 3 years ago

“prompt delivery. Perfectly packaged.”

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Posted 3 years ago

“Very pleased with communication and quick delivery of my new lights.”

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Posted 3 years ago

“Super product, great service and prompt delivery.”

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Posted 3 years ago

“Excellent. Last minute panic looking for an immaculate present for designer cousin. Lovely Danish champagne glasses found, ordered, carefully packaged and delivered safely very fast.”

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Posted 3 years ago

“unfortunately product didnt fit but no trouble returning very helpful”

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Posted 3 years ago

“Firstly I'm delighted with the Paul Smith cardigan I bought which looks even better than it did online. I was impressed with the speed of delivery especially as it travelled all the way from the Orkney Islands to Hertfordshire. Also pleased to see it delivered in a very small package as unnecessarily large boxes and layers of wrapping always bother me. My only very small gripe is that I had to check the tracking to find out it had been delivered to the ups drop off as there was no email to confirm this. I'll be very happy to use you again!”

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Posted 3 years ago

“Excellent end to end service. Super fast delivery of a unique item. Very happy”

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Posted 3 years ago

“Excellent service. Speedy delivery. And a beautiful blue parrot”

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Posted 3 years ago

“Really good service - very happy with purchase. Would order again”

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Posted 3 years ago

“Great customer service and quick delivery after order.”

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Posted 3 years ago

“Bringing great clothes from indies together … and great service.”

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Posted 3 years ago

“Good product & service”

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Posted 3 years ago

“Ordered an Airpod case on the Trouva website and it was very efficient and easy. Delivery was quick and communication very good.”

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Posted 3 years ago

“I ordered a dress 6 days ago, I still haven't received my order - which should be here last Tuesday and today is Friday! I am very disappointed this dress was ordered for a specific purpose I chose fast delivery but I haven't recovered yet and absolutely no updates about the delivery.”

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Posted 3 years ago

“A good online shopping experience. The children loved the Oogi figures!”

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Posted 3 years ago

“My Fila Slides were delivered promptly and well packaged. On inspection items were perfect unlike another company I had to give up on after two tries. Will use again. Thanks Trouva.”

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Posted 3 years ago

“Very fast efficient service, arrived promptly, well wrapped and a good product at the right price”

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Posted 3 years ago

“Trouva is a great place to find independent stores. However the shipping is expensive, especially when some stores do free shipping if you buy with them direct”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews