Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife is really pleased with the dried flowers. She is already using them in a competition.”

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Posted 3 years ago

“Excellent fast delivery. Thank you. Wrapping was lovely as well.”

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Posted 3 years ago

“Prompted by a ‘Mother’s Day’ inspiration email I bought something, paid for express delivery so that it would arrive on the Saturday in time for the Sunday. This was mid-week and the ordering process gave no indication of any delays. It didn’t arrive until the Monday. Disappointing.”

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Posted 3 years ago

“Trouva is a great company that offers a great and quick service and if there is a problem with a product they are swift to act and resolve it and can’t do enough to make you happy and feel in safe hands. Have already got another order in”

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Posted 3 years ago

“My order arrived promptly, communication was good. Very good company indeed. Happy to shop at trouva again.”

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Posted 3 years ago

“Bought a gorgeous zebra day bag and a matching makeup bag. I love them. They look so classy!”

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Posted 3 years ago

“Paid for 1-2 days delivery as was a mother's day gift. Didn't turn up for 4 days turned up late. Then turned up broken this is still to be resolved.”

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Posted 3 years ago

“Beautiful bottle vases. Just what I was looking for but couldn’t source anywhere else. Fast delivery.”

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Posted 3 years ago

“All great- many thanks!”

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Posted 3 years ago

“Very nice, lovely colours table runner”

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Posted 3 years ago

“Delivered in no time . The gift was beautifully wrapped and just as advertised.”

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Posted 3 years ago

“An excellent product at a very good price that arrived very quickly.”

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Posted 3 years ago

“Super fast and just what I wanted. Thank you”

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Posted 3 years ago

“Great service and my jewellery arrived on date specified.”

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Posted 3 years ago

“Completely thrilled with my place mats - fantastic service, and beautifully wrapped”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Great shopping experience. I found Trouva from a Google item search. Perfect gift ideas which is what I was after. Great communications & prompt shipping & thoroughly impressed with UPS carrier contact too. I’ll definitely use TROUVA again. Many thanks.”

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Posted 3 years ago

“Will definitely be using Trouva again, all round quality experience from starting my order right through to a quick delivery”

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Posted 3 years ago

“I was a little concerned as i had never used Trouva before but it was easy and my beautiful skirt from a lovely boutique arrived promptly in sustainable packaging- thank you to the boutique for the packaging. Felt like shopping a special boutique on the High Street”

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Posted 3 years ago

“Looking for a bag sold out on suppliers website. Found it here same price. Shipped quickly and beautifully packed. Will use again”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,466 reviews