Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the Yvonne Ellen hand-painted glassware we bought from Trouva! It's a gift for my sister-in-law who loves glass and whimsey - she's going to flip over these! They were beautifully wrapped and packaged for safe travels across the pond and in plenty of time for Christmas wrapping. Will definitely reorder from this site!”

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Posted 3 years ago

“Prompt and efficient service. 😁”

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Posted 3 years ago

“good company quick to send order”

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Posted 3 years ago

“I ordered a set of nesting tables last week; within a day i got a message to say that unfortunately there is a scratch on the only remaining one they have and whether i still want it for a discount or if i want a refund. I was happy to take it and it arrived within 2 days. Really well communicated and organised, couldnt be happier with the service. the tables are lovely as well”

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Posted 3 years ago

“Easy to work with & speedy delivery”

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Posted 3 years ago

“Absolutely wonderful experience, gorgeous products that I couldn’t find anywhere else and an introduction to the most beautiful journals, 3 of which I’ve now bought! I love Trouva, the service was brilliant and I received my journal in a very quick timescale. I will definitely be back!”

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Posted 3 years ago

“Amazing choice and even more amazing efficiency. Thank you”

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Posted 3 years ago

“I came across Trouva a few years ago and since then it has become my go to site when I’m looking for birthday and Christmas gifts. I love the fact that I am shopping in independent boutique shops and I always find such lovely things to surprise people with. ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“Different merchandise. Excellent service.”

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Posted 3 years ago

“First time using and very happy”

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Posted 3 years ago

“Happy with the service. Received the order very quickly after ordering.”

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Posted 3 years ago

“ARRIVED PROMPTLY AND VERY WELL WRAPPED.”

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Posted 3 years ago

“My purchases were brilliant. Good value. Very well packed and look amazing. Customer service was excellent too. Will be ordering from Trouva again definitely”

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Posted 3 years ago

“Great fast service and items really well packed. Very pleased with the items ordered.”

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Posted 3 years ago

“Beautiful glasses. Lovely quality. Arrived on time. Ability to track order was good.”

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Posted 3 years ago

“I ordered a flat bed toaster. It was sent without a proper plug. I live in the UK so why was it sent with an EU plug. It has cost be £25 to return. This was the first time I have ordered from Trouva and it will certainly be the last.”

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Posted 3 years ago

“Very happy with the items purchased :) the delivery was fast too!”

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Posted 3 years ago

“Item as described. Arrived quickly and well packaged. Will happily recommend using Trouva.”

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Posted 3 years ago

“Loved the side table I brought, it looks fab in my lounge, excellent service, it arrived well packed the following day, definitely will be using Trouva again.”

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Posted 3 years ago

“Excellent fast service, and product great. Just disappointed mat bought was folded instead of rolled so took time to get creases out.”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,469 reviews