Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall the product is so cute, amazing quality and deffo fits the aesthetics of my room. Also, I loved the packaging it came in. I would 100% recommend :)”

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Posted 3 years ago

“The mirror was exactly as it looked in the pictures and is very quirky and unique, looks great in our bathroom!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“The lights are disappointing. Although they are nice, I expected them to be bigger. Would suggest your picture for these lights is changed to show them next to furniture for example. I think they are way over priced.”

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Posted 3 years ago

“Good service and can recommend, parcel arrived a day earlier than was expecting, the boots I ordered were too small unfortunately but after a phone call it was sorted. Very pleased”

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Posted 3 years ago

“Really great site; found price competitive items and delivery was really swift. Even contacted me on email to advise shipment details as items had to be shipped in 2 packages. Product is great really pleased”

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Posted 3 years ago

“Amazing service, love my. new lamp, will defo be back!”

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Posted 3 years ago

“Lovely product, excellent service and, absolutely no problem with the slightly scruffy packaging, more people should reuse packaging - well done 👍”

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Posted 3 years ago

“Fab products at great prices compared to other sites! Packaging was excellent ! And such unique finds! Will be using again! Plus you get a discount after your first purchase!”

Trouva 5 star review on 19th February 2021

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Posted 3 years ago

“I received excellent service from Trouva. I ordered two items from different sellers and they arrived at the same time a day before estimated.”

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Posted 3 years ago

“Wow. So pleased with my purchase.”

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Posted 3 years ago

“Very quick delivery , extremely well packed and lovely quality glass .”

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Posted 3 years ago

“Hi I've been trying to get intouch as I haven't received my order I placed last Thursday and I was supposed to receive it on Tuesday. UPS tracking says it hasn't been collected. please could you update me on my order. thank you”

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Posted 3 years ago

“Very happy love them”

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Posted 3 years ago

“Stunning scarf/shawl bought online. Absolutely delighted with the quality, price and service. A*”

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Posted 3 years ago

“Quick delivery, no hassle.”

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Posted 3 years ago

“Fast delivery, quality item. Will use again and recommend”

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Posted 3 years ago

“I always like receiving gifts from Trouva, browsing and buying. I bought a present on express delivery and it will be a week between ordering and delivering the product. I think this should be mentioned on the website, as otherwise I would have gone for normal shipping at a lower cost, apart from that happy with the item I have chosen.”

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Posted 3 years ago

“Was told item ready to be shipped, money taken then told cancelled...rather disappointing.”

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Posted 3 years ago

“Still waiting for my package.....3 days overdue and the delivery company still not received it. I have been offered a replacement but still waiting for the confirmation that it is on its way. Not sure what they are going to replace it with as I ordered the last in stock.”

Helpful Report

Posted 3 years ago

Trouva is rated 4.6 based on 4,466 reviews