Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods delivered promptly. Unfortunately, there was a minor fault. I raised this with Trouva who responded immediately. The communication and Service I received from Trouva was first class. Amazing company and I will definitely order from them again.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Great service and received item the next day.”

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Posted 3 years ago

“Really pleased with the squizzy piggy ring holder. Just perfect for a small gift. Excellent service throughout.”

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Posted 3 years ago

“I found the website very easy to use. Everything came well packaged and with a lovely note from one of the sellers which was appreciated. When an item was unavailable I was emailed about it quickly. I will definitely be using Trouva again!”

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Posted 3 years ago

“Very good service and product would highly recommend”

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Posted 3 years ago

“Pjs were gorgeous 😊, how lovely to to send a thank you note too and a pukka tea bag . Also brilliant service and delivery., I will be buying something from Trouva again x”

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Posted 3 years ago

“Absolutely beautiful. Just what I wanted for my dining table. Arrived quickly.”

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Posted 3 years ago

“Unfortunately my order was cancelled due to being out of stock but the communication i received was excellent.”

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Posted 3 years ago

“Great choices, pleasure doing business with the shop”

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Posted 3 years ago

“Trouva's customer service has been excellent as they have kept me informed re my recent order.”

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Posted 3 years ago

“Friendly & supportive online shopping & I love my new dress in the right size”

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Posted 3 years ago

“Really pleased with my Elizabeth Scarlett make up bag. I will use Trouva again…very good service”

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Posted 3 years ago

“Got it but you had my address wrong. But I had a great neighbor who saw the my name and brought it to me. Fantastic product!”

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Posted 3 years ago

“Brilliant service,Beautifully packaged, and excellent quality . The dress I ordered was an excellent price and I couldn’t have been more pleased on receiving it. Can’t wait to wear it.”Well done Trouva””

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Posted 3 years ago

“I ordered a Freda Kahlo scarf as a present for my niece. Excellent value for money, lovely quality and the packaging was exceptional”

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Posted 3 years ago

“Excellent service and super fast delivery. First order from Trouva and Stocks but will definitely be ordering again. Thank yiu”

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Posted 3 years ago

“Simple easy transaction & delivery on time. Gift wrapped so haven't opened yet however presentation looks excellent.”

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Posted 3 years ago

“Great company! Would highly recommend!”

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Posted 3 years ago

“I was looking for a marble bowl with a good price, and I found Trouva, I am generally cautious about ordering from websites I haven't heard of, but I was very happy today to receive my beautiful bowl, great quality for a good price, delivery on time with a personal little note inside. Very happy and highly recommend it to everyone. Also feels great to support small independent boutiques!”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,469 reviews