Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,465 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have not received my bowls.”

Helpful Report

Posted 3 years ago

“I never came across Trouva before but it was easy to use and a quick service”

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Posted 3 years ago

“Easy to order and delivered within a couple of days. Beautifully wrapped which was great as it was a gift and a nice personal card included thanking me for ordering from them. I always support independent businesses where I can and now I know of this company will definitely buy again!”

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Posted 3 years ago

“Purchase arrived quickly, was well packaged with recyclable cardboard. The product itself is well made and of good quality and colour.”

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Posted 3 years ago

“Thank you so much for the Maranta plant and the Calathea plant, and the lovely instruction notes . The plants came perfect, with no damage , it was very well packed and secured.”

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Posted 3 years ago

“Fast delivery from Paris to NYC and great quality product!”

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Posted 3 years ago

“So pleased with my jug. It’s just what I wanted. Excellent quality and service. Thankyou X”

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Posted 3 years ago

“Re : Decorative Table Clamp to Wembley, London. Very swift and well packaged delivery. Great choice of products and prices! Excellent updates and communications, could not ask for more on anything! THANK YOU again. Will be back soon!!”

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Posted 3 years ago

“Bought gorgeous Octopus bread bin. Arrived very fast with excellent packaging”

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Posted 3 years ago

“Great unusual products, rocket fast shipping from the UK”

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Posted 3 years ago

“My order has been efficiently and speedily supplied. I'm delighted with it, Thank you.”

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Posted 3 years ago

“Easy to shop, great introduction to stores I would never have heard you, glad I found you and them.. love my kimono”

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Posted 3 years ago

“The service I received was excellent. I ordered a skirt which was delivered the day after I ordered it and it's gorgeous. This was the first time I'd ordered from Trouva and I'll definitely be ordering again. Thank you.”

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Posted 3 years ago

“Really good communication. Great site.”

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Posted 3 years ago

“I love shopping at Trouva, great place to support small independent boutiques and great finds of things you wouldn't get elsewhere. Only thing is, I wish I didn't have to pay postage for each separate boutique I buy from as this can double or triple the total order cost and stops me buying from more than one place at a time on here. Have to make hard choices in the basket after I've found loads of cool stuff but can't afford 4 x postage costs. I understand why it's this way, but it'd be great to find some kind of solution to it.”

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Posted 3 years ago

“Having ruined my well-used cooker-top espresso maker, I wanted a 2-cup stainless model and Trouva was the only place that had one. It arrived the next day, thus meaning I was only deprived of coffee for one day. Great service, what more can you want? (better still, Amazon did not have one in stock :-) )”

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Posted 3 years ago

“Delighted with all aspects of this sale, many thanks”

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Posted 3 years ago

“Very quick and efficient service.”

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Posted 3 years ago

“Product arrived quickly and was exactly as ordered. I would happily use them again”

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Posted 3 years ago

“Great products. Easy shopping. Packages arrived quickly in good form as they were well packed. The products are as represented on the web site.”

Helpful Report

Posted 3 years ago

Trouva is rated 4.6 based on 4,465 reviews