Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,466 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service providing quality goods. Well done to Trouva.”

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Posted 3 years ago

“So pleased with my purchase I thought it had been discontinued but obviously not. It arrived in good time with the personal note included. Delighted thank you”

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Posted 3 years ago

“Very happy with my purchase. Beautiful and was shipped very fast thank you”

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Posted 3 years ago

“Very easy to use great service excellent product would 100% use again can't fault it”

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Posted 3 years ago

“Lovely selection of clothes, gifts etc. I bought a dress from a boutique in Bath. Delighted with it and the fast delivery.”

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Posted 3 years ago

“Fantastic product. Great communications from the helpful, friendly team. I'll definitely shop here again!”

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Posted 3 years ago

“Loved being able to shop from some favourite stores all in one place. Items arrived within in two days, beautifully packaged with hand written note 🧡”

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Posted 3 years ago

“Parcel arrived promptly with no excess packaging. The enamel mugs look great and exactly as described . They will be perfect for our picnics.”

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Posted 3 years ago

“Incredible service. Came so quick and all packed beautifully.”

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Posted 3 years ago

“I am still waiting for my purchase, which is disappointing as it is clear from the UPS tracking it was not dispatched for 5 days, yet was supposed to be delivered within 3 days. So I can’t comment on the product I hope it’s nice when it finally arrives as now it is a late birthday present. I won’t be purchasing from here again.”

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Posted 3 years ago

“This seller is a pleasure to deal with and I will definitely buy from her again. My candle was very well wrapped and the fragrance is beautiful and long lasting. Highly recommended. Marilyn 😉”

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Posted 3 years ago

“Great service all around”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“A1 very good so easy From order to delivery.”

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Posted 3 years ago

“Love the idea of being able to support a 'small local business' even if it's not local to me!, as they make high streets more interesting than all the big names. Also great service; confusion over the courier delivery so called the shop directly and lady I spoke to was very helpful”

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Posted 3 years ago

“Fantastic products that are unique .. good price and quick easy service”

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Posted 3 years ago

“Very disappointed as ordered for my Mum & Dads Golden Wedding Anniversary and it got delivered to the wrong person & although it was redelivered the item had been fully unwrapped and the polystyrene all broken up and just stuffed back in along with the note I added for my parents. A new one should have been sent rather than asking the customer to send it onto them, would not order from you again!”

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Posted 3 years ago

“Have ordered for the first time from this company very pleased fast delivery M Solomon”

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Posted 3 years ago

“Great company. Good personal service. Prompt delivery.”

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Posted 3 years ago

“Excellent service and competitive price”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,466 reviews