Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donabe bought was authentic and the service efficient.”

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Posted 3 years ago

Hi Biao, hope you're fab! Thank you so much for your review. I am delighted to hear that our Trouva team has taken good care of you, We hope you keep having an amazing experience with us! Best wishes.

Posted 3 years ago

“Excellent service. My purchase arrived sooner than I thought it would and was extremely well packaged.”

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Posted 3 years ago

Hi Andrew! Thank you so much for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best wishes.

Posted 3 years ago

“Excellent. Highly professional with a very varied range. Glad I found this site and the sellers on it”

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Posted 3 years ago

Hi Josephine, hope you are doing amazing. Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and we hope you'll stop by again soon at Trouva! Have a wonderful weekend, Carol

Posted 3 years ago

“The order was delivered promptly and the receiver was very happy with the purchase.”

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Posted 3 years ago

“Great service & beautiful vase. The delivery was fast & the vase was well packaged on arrival. All-in-all a great experience”

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Posted 3 years ago

“Great communication, very helpful. So pleased to support small businesses.”

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Posted 3 years ago

“Good price and delivery within a few days”

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Posted 3 years ago

“Delighted with my candles and Fast delivery”

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Posted 3 years ago

“I first saw this coat in a local shop last winter but not in my size. I was delighted to find it recently on Trouva and at a sale price! The coat arrived promptly. Great service, thanks.”

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Posted 3 years ago

“Came across this site as they had the product I was looking for at a great price. Good communication throughout purchase. Highly recommended! 🙂”

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Posted 3 years ago

“I love my little cuckoo clock havent quite worked out the settings yet but love that its made of recycled materials and is modern but quirky. Fast delivery time too. Very pleased will shop Trouva again really like their style.”

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Posted 3 years ago

“Great service , Speedy delivery Love my cuckoo clock”

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Posted 3 years ago

“Good quality quick delivery”

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Posted 3 years ago

“Super site, and extremely quick delivery.”

Trouva 5 star review on 9th October 2021

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Posted 3 years ago

“My order of candles in glass jars were very well packaged and arrived in record time , much quicker than quoted . I’m very impressed .”

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Posted 3 years ago

“Great. Insanely fast shipping, love the Chesapeake’s pants”

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Posted 3 years ago

“Ordering was a breeze and my beautiful champagne glasses arrived quickly and safely. I would definitely use this shop and recommend to others.”

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Posted 3 years ago

“Amazing service and quick delivery. I love all the products from The lavender Room and I’ll definitely order again.”

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Posted 3 years ago

“Very good service from the little shop I bought from through Trouva. They did send the wrong item but a polite phone call and they immediately rectified the error and had the correct item with me the very next day. Can not fault their customer service.”

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Posted 3 years ago

“Excellent service with a personal touch”

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Posted 3 years ago

Trouva is rated 4.6 based on 4,469 reviews