True North Granola Reviews

Name: True North Granola
Address: 171 Green Meadow Road, Brattleboro
Rating: 4.98

5.0 Rating 540 Reviews

99 %

of reviewers recommend True North Granola

Company Reviews

Metrics

5.0

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

True North Granola 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

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“I didn’t like it at all. I have a full bag of “granola” that I won’t eat and I’m out $40. I’d return it if I could.”

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Posted 3 years ago

“I'm a diehard True North Granola fan! If I have no Maple Vanilla Granola in the freeze (I buy it in 3 lb bags), then I go without. It's that good. I appreciate the care that Ingrid and Franklin stir into their products and always receive a handwritten note in my order.”

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Posted 3 years ago

Hello Diana, Thank you for this amazing review and photo. I love the blueberry effect swirled in to your yogurt, too. We have been connected for so many years and this means a great deal to us. Is it okay if we use your photo for some marketing. You would get credit as the photographer. Hope all is well with you and your family, and very best wishes, Ingrid

Posted 3 years ago

“Go Nuts Granola It’s very good It Just doesn’t last long enough ! I have to keep it away from the children ! Always good Thank you”

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Posted 3 years ago

Thanks for taking your time to share your feedback, John. It means a lot to us. Glad your children have discovered Go Nuts, too. It probably makes us happier than you, but I suspect not!! Take care and keep feeding your children healthy foods. Ingrid

Posted 3 years ago

“Super yummy!!”

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Posted 3 years ago

Hi Maureen, Thanks so very much for your review and we're very happy to have you as a customer. So glad you like our products. Very best wishes, Ingrid

Posted 3 years ago

“Seriously the best but granola I've ever eaten. At this point I've tried all the flavors, and these folks just don't miss.”

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Posted 3 years ago

Seriously, Alex, we are so very grateful to you for being such a loyal customer for a long time, now. It means a great deal to us, and thank you for taking the time to share your thoughts. They mean a lot to us, too. Very best wishes, Ingrid

Posted 3 years ago

“We love True North. We discovered it early on during the pandemic and order them for ourselves and our college freshman daughter who is starting school away from home in this awful time period. What great, delicious products and personal and reliable customer service. We are grateful so grateful for a comforting silver lining during the pandemic. We are fans forever.”

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Posted 3 years ago

Hello Maria, I thank you for your amazingly wonderful review. Hope your daughter is safe in Texas and doing well so far. I'm sure you miss her a great deal. You are an example of the silver linings our customers have brought us. We send our very best wishes to you and your family for your good health. Take good care, Ingrid

Posted 3 years ago

“Fast service, great product!”

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Posted 3 years ago

Hi Dean, So glad to read your review and thank you very much for taking the time to write it. We're also very happy you like our products, too. Take good care and be well. Ingrid

Posted 3 years ago

“I ordered the gluten free granola, specifically the coconut ginger (my favorite) and maple vanilla. I usually make my own granola, but True North's is consistently good, and I like supporting this family business, which has excellent customer service by the way!”

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Posted 3 years ago

Hello Toni, We are so very grateful that you have chosen to support our small business. It means a great deal to us. Coconut rises to the top of one of my favorites, too, although like with children, they are all my favorites! Be well and take good care, With gratitude for your wonderful support, Ingrid

Posted 3 years ago

“Hands-down the best granola our family has had. We particularly love Nutty No-grainer. Delicious and nutritious.”

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Posted 3 years ago

Hello Jeff and Teasha and girls! So wonderful to hear from you, and thank you very much for taking the time to share your thoughts about our Nutty No Grainer product. I know this has been your family favorite for a long time and we are so grateful for your support for our small business. Hope everyone is doing well and staying healthy. Very best wishes and love to all, Ingrid and Franklin

Posted 3 years ago

“I love this chocolate...not real sweet, not overly chocolate...I mix it in my coffee yogurt and it's delish.”

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Posted 3 years ago

Hello Alison, Thanks so very much for your review, and for sharing this great way to eat our Choco Granola. Coffee is actually my favorite yogurt flavor, too, if not for just the plain varieties. What could be better paired that chocolate and coffee, right? Your review means a great deal to us and thank you for taking the time to write it. Be well and take good care, Ingrid

Posted 3 years ago

“Their products are delicious and healthy. It is hard to find granola in grocery stores that are low in sugar. And the owners are sincere and helpful. True North Granola gets a 10 out of 10 from me!”

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Posted 3 years ago

Hello Sally, Your review is so wonderful, and I want to thank you for taking the time to write it. It means a great deal to us. We also try to eat as healthily as we can ( sometimes there's a little oops!) and making foods that are healthy for others is a very important aspect of our mission. So glad it meets your needs, too. Take good care and be well, Ingrid

Posted 3 years ago

“I have been a fan of True North Granola since my first taste 16 years ago. Not only is the product tasty, healthy and just plain wonderful as breakfast or a snack but, the people there are more than just employees at a company. They become friends. I receive recipes, personal notes and samples with every order. I feel like more than just a customer with a numbered "filled by #n" slip in the box. They really care about your order and the quality of your items.”

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Posted 3 years ago

Hello Lynn (Sunny, as I first learned), It's difficult to remember that we've been connected so long, from your days as an Inn-Keeper to now as a retired member of our loyal customer base. I am so very grateful for having first met you in Maryland at the Inn-Keepers' Association event that long ago. I hope you are continuing to be well, and send very best wishes for your good health, to you and your family. Take good care and with gratitude, Ingrid

Posted 3 years ago

“Always great taste, consistent high quality and fast shipping!”

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Posted 3 years ago

Hi Tom, Thanks so very much for leaving this wonderful review. It means a lot to you. We are so grateful to have you as a loyal and continuing customer, and send very best wishes for good health to you and your family, and your Mom whom we love so much. Take good care, Ingrid

Posted 3 years ago

“Very Best less sweet Super Fresh awesome tasting small batch Granola, just keep it coming and everyone stays happy! Great people, great flavors, Small = Beautiful... Go there...”

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Posted 3 years ago

Wow! What a review, James, and thank you so very much for taking the time to write it. It means a great deal to us, and if there is anything else we can create to make you even happier with our products, we'll consider it, for sure. Just let us know. Sending very best wishes to you and your family for your good health. Take good care, Ingrid

Posted 3 years ago

“Fantastic granola!”

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Posted 3 years ago

Hello Doug, Thank you very much for leaving this review, and for taking your time to write it. We are very grateful for it. It's been great connecting via telephone recently, too. Sending very best wishes for good health to you and your family. Take good care, Ingrid

Posted 3 years ago

“Always fresh and great tasting. Dried fruits are awesome and super yummy. Always shipped super quick and love the personal touch of hand written notes on orders. Sweet family business I love to support.”

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Posted 3 years ago

Hello Will, Thanks so very much for leaving us this wonderful review. We so appreciate it and also appreciate your continuing support for our small business. Hope you and your family are all well, and will remain so. Very best wishes, Ingrid

Posted 3 years ago

“We used to make our own granola but then my daughters brought home some True North Granola. We so enjoyed it that we tried several flavors and became a monthly customer. If you’re in doubt, take my advice and try this granola. You won’t regret it!”

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Posted 3 years ago

Hello Elaine, Thank you for this lovely review and for taking the time to write it. It means a great deal to us and we always look forward to hearing from you. Very best wishes to you and your family and wishing you all safety and good health in 2021. Take good care, Ingrid

Posted 3 years ago

“The granola is delicious and very responsibly made by friendly, dedicated staff and purposeful owners. Thank you!”

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Posted 3 years ago

Hello David, Thank you so very much for taking your time to share your thoughts about our products. I love your choice of descriptors--you've captured us so well. Wishing you and your family a safe and healthy 2021! Very best wishes, Ingrid

Posted 3 years ago

“Friends introduced us to True North Granola a few years ago, and it has been a mainstay in our household ever since. We not only eat it for breakfast, but it makes great snacks and is great for baking. Frank, Ingrid, and the other staff are the best to work with. I love the personal notes that are always included. and I have am building up a supply of mini "gluten free", complimentary packets that are sent with my repeated online orders...awaiting to be given to my niece, for when I can finally see her! Our granola deliveries always come in a timely fashion however, I look forward to the day when I can drive the short hour trip to pick up my order and meet these great folks in person. Thank you for all you do. Patti-Easthampton, MA”

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Posted 3 years ago

Hi Patti, Thanks so very much for leaving such a fantastic review of our products. We, too, hope that the day will come when you can make the drive to visit us in our shop and we can show you around. You are very inventive in saving the samples for your niece! Sending you and your family our wishes for a safe and healthy New Year! I guess we all need a new year right about now, right? Take good care, Ingrid

Posted 3 years ago

“my absolute favorite granola brand! I love the maple flavored granola but somehow even better than the granola is the wonderful people at True North Granola who always include a personal note in each of my orders and are the kindest souls you'll ever meet at a farmer's market (which is saying something because everyone is nice at a farmer's market!!!!)”

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Posted 3 years ago

Hi Zach, So nice to have watched you grow up eating the granola that your parents first discovered so many years ago. Thank you for releasing your parents from the onus of supplying you with granola and for your personal orders from TNG!! We so appreciate hearing from you directly. Sending gratitude to you for your very kind words and for taking the time to share with us. Be well and take good care, Ingrid

Posted 3 years ago

True North Granola is rated 5.0 based on 540 reviews