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True Religion Reviews

1.3 Rating 388 Reviews
D
Happiness Grade
Visit Website

Phone:

844-878-7546

Email:

customersupport@truereligion.com

D

Delivery - Average

50.00%
Industry Average
It was scheduled for delivery and has not moved.
posted 3 weeks ago - Anonymous
If I can give them a zero star I would First order I made with them and had the worst experience ever getting my item’s delivery their customer service texting and email and then no customer service number is no good to the point it sucks and I should have looked in the reviews first before ordering .
posted 1 year ago - Anonymous
Never order online! This was my first time ever ordering from the True Religion store online! I usually just go shopping in person but I wanted to order. Christmas gifts this was 30 days ago! I even paid for express delivery I spent $300 on coats and jackets from True Religion that were supposed to arrive on December 15, 2022! I constantly checked the routing and my package constantly stops in Florida says it’s delivering shows me a date that it will deliver and then reroutes back into Florida! I’ll never shop from this scam of a store again! I don’t understand how this is even happening with such a well known brand!
posted 2 years ago - Former Customer 99
all my other orders I ever placed with True Religion came with picture shown as proof of delivery.
posted 2 years ago - Jonathan Burton
I ordered my stuff December 6 was guaranteed Christmas delivery.
posted 2 years ago - Corrine
Purchased 2 pairs jeans on sale cost over $200.00. FedEx delivered to wrong address. FedEx took photo of delivery of a house, I live in apartment. Several emails to cs only reply is please send address. Sent my address. No assistance. This worst shopping experience ever. Unbelievable. FedEx not helpful. Contacted FedEx within 1/2 hour of delivery to wrong address, FedEx reply, crickets. Text to TR you get oof try again 🤬
posted 2 years ago - Anonymous
Paid £13 for express delivery for them to tell me after I had paid, expect the package 7 days later than normal. I contacted costumer service six days ago but still not reply.
posted 2 years ago - Anonymous
by the time you contact them and wait for any late delivery it has passed over a month, then they tell you you might get a refund but then they cut all comunication.
posted 3 years ago - Anonymous
I have ordered numerous clothing items and accessories during the past year. For the most part I am extremely satisfied with the quality of the clothing; however, the delivery service is another story. Oftentimes I received my items late regardless of the fact I paid an additional fee for quicker delivery. The late deliveries negatively impact the level of satisfaction. I can no longer patronize True Religion.
posted 3 years ago - Lloyd G.
Second time purchase from True Religion Site. First Time order received after month. Support didn’t reply until order being received. This time was buying a jean and had to buy 5 items to make delivery free and all. Then only sent 4 after month and suddenly today said jean didn’t send. Thats cancelled. Twice contacted support. No update. Are they really high end jeans?
posted 4 years ago - Anonymous