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True Religion Reviews

1.2 Rating 396 Reviews
C-
Happiness Grade
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Phone:

844-878-7546

Email:

customersupport@truereligion.com

C-

Customer Service - Average

58.23%
Industry Average
Don’t order from True Religion they will rip you off. The clothes isn’t worth the money, the customer service is absolutely horrible and they don’t accept international returns. You have to cover the return yourself and you’ll never get your money back once item is returned. They claimed Bankruptcy twice cause it’s not a popular brand anymore and it’s over priced and not worth the cost.
posted 4 weeks ago - Anonymous
You'll get better quality and customer service from Target.
posted 1 month ago - Melissa
Review for True Religion: 0 Stars I have never been more disappointed with a company’s customer service.
posted 1 month ago - Scott Presfield
I purchased a varsity jacket online and they sent a hat instead…I’ve emailed customer service and STILL haven’t received any response…I’ve spent so much money with them for the holidays and this is the thanks I get…make sure you have money to just gamble with when making a purchase
posted 1 month ago - Anonymous
Terrible customer service. Do not buy any items. Nothing is true to size If you have to do a return you might not get a refund. It is almost impossible to reach customer service. The items are too expensive to not being able to reach customer service. When you finally get in contact with them they are no help.
posted 1 month ago - Anonymous
No communication and no confirmation. No one answered my phone call and no one answered my emails I sent. Poor service
posted 1 month ago - Anonymous
They don’t even have a customer service # they only have text or email.
posted 1 month ago - Anonymous
I have emailed customer service multiple times with my order number and screenshot of the issue.
posted 1 month ago - Margo
I ordered the red Crystal Tiger Zip Hoodie & Jogger set on November 29th, $123.00 Label was created on 12/3 @ 2:40 in California. Arrived in Ellenwood, GA on 12/14 at 7:40 pm. Today is 12/20 and it’s still just sitting there. I sent an e-mail to True Religion customer service, awaiting response. I will update once received, this has been a bad experience
posted 2 months ago - T. N. Williams
I have been contacting True Religion via their text app since December 13th about my package. It was scheduled for delivery and has not moved. I contacted Fedex and Fedex said contact True Religion so I have and the customer representatives on the text app are so rude and unhelpful. Megan E lied on Monday Dec 16th and told me to contact them back in 3days. I did which is today and SUPER RUDE JADE M was VERY RUDE AND WOULD NOT CALL FEDEX SHE ACTUALLY TOLD ME IF COULDNT WAIT FILE A CLAIM WITH MY BANK. She was HORRIBLE TO TALK WITH. She also told me to call in 2-3 days just like Megan said on Monday. They just lie and give you the run around. You cant speak to a live person only text. ITS HORRIFYING. Im uploading the screenshots of the LIES AND HORRIBLE CUSTOMER SERVICE FROM MEGAN E AND ESPECIALLY JADE Mshe should be FIRED
posted 2 months ago - Anonymous