Trust Panda Reviews

Name: Trust Panda
Address: 19 David Avenue, 19 David Avenue, North Ryde
Rating: 4.94

4.9 Rating 822 Reviews

99 %

of reviewers recommend Trust Panda

Company Reviews

Product Reviews

Metrics

4.9

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, great price, correct products received.”

Helpful Report

(North Ryde) - Posted 6 months ago

“Trust Panda is always my go to destination when it comes to Yubikey as we'll as the other security products they stock. The service is amazing and their pricing is always on point. Not to mention the pens and pandas that are the icing on the cake.”

Helpful Report

Posted 6 months ago

“Service is snappy, goods accurately delivered as per the order, would recommend this vendor if you are in need some security keys.”

Helpful Report

Posted 6 months ago

“Fast delivery and good prices on their products, kept upto date on the progress of my order. Definitely buy from them again.”

Helpful Report

(North Ryde) - Posted 6 months ago

“Straight forward service”

Helpful Report

(North Ryde) - Posted 6 months ago

“Yubikey stock ordered 27/9/24 Still not arrived by 8/10/24 Called support line - they have tracked the item, and confirm I have not received it - apparently the item is on its way back to Trust Panda. Asked operator when the Yubikeys will be shipped... he sais he did not know, and depends when they receive the already shippedc (but failed to deliver) items. Asked "hypothetically" if they never receive the failed delivery, when would they send the items I paid for. Answer "I don't know. If you like can get a manager to call you" "Okay - yes please, have a manager call me if you do not know. When are they likely to call?" "I don't know. They are very busy" ...right.”

Helpful Report

(North Ryde) - Posted 6 months ago

Hi Brett, We engaged Australia Post on this issue and they've advised that the address you provided with your order was incorrect which is why the delivery failed in the first place. Despite providing an incorrect physical address we reshipped your order for free, upgraded it from Standard to Express Post to your PO Box and a manager called you back within two hours of your initial call. I appreciate that you may be frustrated that the package didn't initially arrive but our team do work hard to escalate and address issues regardless of who is responsible for the initial problems.

Posted 6 months ago

“Perfect, swift purchase and delivery.”

Helpful Report

(North Ryde) - Posted 6 months ago

“Great service thanks. Easy and fast.”

Helpful Report

(North Ryde) - Posted 6 months ago

“Thanks very much!”

Helpful Report

(North Ryde) - Posted 6 months ago

“Great service and quick delivery.”

Helpful Report

(North Ryde) - Posted 6 months ago

“Easy ordering process and support staff were very helpful”

Helpful Report

(North Ryde) - Posted 6 months ago

“Quality and trust from start to finish. Love the panda culture and all the extras included in a purchase.”

Helpful Report

(North Ryde) - Posted 6 months ago

“Good customer servcie and quick delivery”

Helpful Report

(North Ryde) - Posted 6 months ago

“I purchased some YubiKeys online from Trust Panda and they were available to pick up less than 30 minutes later. Easy pick up and great service.”

Helpful Report

(North Ryde) - Posted 6 months ago

“Great service”

Helpful Report

(North Ryde) - Posted 6 months ago

“Good prices, fast response...”

Helpful Report

(North Ryde) - Posted 6 months ago

“Great quick delivery”

Helpful Report

(North Ryde) - Posted 6 months ago

“Great service! Thank you.”

Helpful Report

(North Ryde) - Posted 7 months ago

“Super fast shipping and very well packaged content.”

Helpful Report

(North Ryde) - Posted 7 months ago

Trust Panda is rated 4.9 based on 822 reviews