Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

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Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 22nd November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They remove all negative reviews for BW Legal, a law firm which scams the elderly and takes them to court over parking tickets they've never heard of. They've removed HUNDREDS of reviews to make this companies reputation look better. Truly disgusting and very disappointing. Trust P, you should be ashamed.”

Helpful Report

Posted 3 years ago

“As a business owner Trustpilot hold you to ransom and only care about getting businesses to pay an extortionate amount for a subscriptions. They openly don't care about fake bad reviews for businesses that do not pay.”

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Posted 3 years ago

“Companies are allowed to post their own reviews under the "invited" classification. This makes the whole system a complete farce.”

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Posted 3 years ago

“Way too many bots (e.g. check the reviews for Trading212).”

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Posted 3 years ago

“I left my opinion Hermes UK, my review was deleted immediately, even though it didn't contain any incorrect words and had information about the service number which i bought, I contacted the trustpilot team of course with no answer. I checked reviews on trustpilot on other independent portals and they are very bad, That's why I don't recommend it!”

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Posted 3 years ago

“Everytime I write a truthful review on trustpilot a company will complain to them and trustpilot will remove it and screw over the little man don't care about any other person other than the company's. There a joke”

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Posted 3 years ago

“Trustpilot create profiles for small business and throw up a load of bad reveries, then they contact said company and tell them they have to pay money to reply to those fake reviews. This is an EXTORTION RACKET and they must be STOPPED.”

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Posted 3 years ago

“Clearly fake reviews. Just looking at the names used is clear evidence for some places.”

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Posted 3 years ago

“Very poor sales tactics in regards to trying to get our business to sign up.”

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Posted 3 years ago

“Trust pilot are a bunch of RACISTS. And they put up FAKE reviews themselves”

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Posted 3 years ago

“Trust pilot are not to be trusted. They do not remove a company profile, and this opens flood gates for scams. They remove lots of negative feedback reviews for no good reason, and this leaves a misleading perception for the public to judge the integrity of a company. I prefer to trust other review sites.”

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Posted 3 years ago

“Trust pilot can not be trusted at all. Not sure how they are even surviving with name. I posted a review for a company and the removed it without any valid reason. I sent a complaint to them too for this but no response. I think they want negative reviews to be posted more for the companies so they can blackmail them to sign up with them.”

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Posted 3 years ago

“I put a 1* review in about Hermes, because my parcel was thrown over my fence into the garden. When I had a look at my review, once published, I noticed that there are a huge number of 5* one line reviews for Hermes! Looking further I found that most of them were supposedly submitted by 'newbies' with this being their first review. Suspicious or what?”

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Posted 3 years ago

“I have just deleted all my reviews from Trustpilot. Good mix of bad and good. I realised after loggin in today, that basically any big companies reviews that are negative in anyway are flagged and removed. So a very unfair website and I refuse to contribute information that cleans reviews or removes them all together for bigger companies. Maybe it's a payment thing. Not sure. BUt I wont be checking there or leaving another review. So dissapointed.”

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Posted 4 years ago

“Best site to buy by far! love it, very trusty!”

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Posted 4 years ago

“Very nice design and works really great!”

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Posted 4 years ago

“Trustpilot are the least trustworthy review site. They should be closed down. What's the point having a forum where you can't right an honest review from your own experience only for it to be removed by the company as they believe it's fake. Awful and will not waste my energy placing reviews with them again. Should change their name to Waste of Space”

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Posted 4 years ago

“Most of them are fake reviews, specially if the reviews are not liked by the others ... Trustpilot is not fit for purpose do not trust it ...”

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Posted 4 years ago

“I sent review links to clients and 4 were removed. I complained to trust pilot and I’ve been accused of faking my reviews. I sent them redacted texts from my clients confirming they wrote a review. I’m waiting to hear from them. I can’t believe I’ve been accused of fraud!”

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Posted 4 years ago

“This company cannot be trusted companies can have your bad reviews removed trustpilot is not fit for purpose do not trust it”

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Posted 4 years ago

Trustpilot is rated 1.4 based on 2,780 reviews