Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

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Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 18th November 2024

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spammed me asking for a review, then removed it when it wasn’t bright and shiny and basically called me a liar. I’ve provided proof of my interaction with the reviewed company, and it’s still not good enough. I’ve cancelled my subscription with Il Makiage makeup because of their association with Trustpilot.”

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Posted 6 months ago

“Trustpilot are a joke company thet don't let you remove your listing from the site”

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Posted 6 months ago

“Totalglaze replaced French doors with patio doors and sent Ricky who was on his own. He did a brilliant job and was really professional. Did the job in 2 hours, cleaned up and I am delighted with it. Well done Ricky, would highly recommend him.”

Trustpilot 5 star review on 22nd April 2024

Helpful Report

Posted 6 months ago

“Trustpilot's system allows one individual to flood a company's profile with unverified positive reviews without verification requirement. Meanwhile, genuine negative feedback risks being removed if not validated. As a result, even subpar companies can unjustly boast a 5-star rating, misleading consumers and undermining Trustpilot's credibility.”

Helpful Report

Posted 7 months ago

“Yes, cryptocurrency wallets have been compromised by hackers and thieves in the past. There have been numerous incidents where individuals or organisations have lost their cryptocurrency holdings due to security breaches. NEVER PANIC WHEN YOU LOSE MONEY TO SCAMMERS!! Taking these steps can increase the chances of minimizing the damage and getting a full refund of your lost funds by filing a complaint with an expert. 🅲🅾🅽🆃🅰🅲🆃 𝗧𝗘𝗟𝗘𝗚𝗥𝗔𝗠: @𝗿𝗲𝗰𝗼𝘃𝗲𝗿𝘆𝗴𝗼𝗱44 𝐄𝐌𝐀𝐈𝐋: 𝐑𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝐠𝐨𝐝𝟒𝟒@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

Trustpilot 5 star review on 19th April 2024

Helpful Report

Posted 7 months ago

“A biased review company that cannot be trusted. I had written a clear and honest review, which, by the way, is approved on this platform. This was their answer: Hello Milan, Our software has reported your review of Ubisoft due to promotional references or suspicious review patterns. That's why we removed it from our platform. We won't remove it, but it will no longer be visible on Trustpilot and will not count towards the company's star rating. Do you think there is a misunderstanding? Please feel free to contact us by replying to this email. Yours sincerely, Trustpilot Content Integrity This is what I answered: Dear sir / Madam, I'm surprised you took my reviews offline. Following on from your email, in my opinion it is certainly NOT what a promotional referral looks like, so I think that argument is invalid? That leaves the suspicious review pattern, which I would almost take offense to myself. Perhaps you mean that I have posted the same review more than once? In my opinion, this multiple placement is more than justified and a very conscious choice on my part. It is all one and the same company that I placed them on, namely Ubisoft. Since my described complaint has been rolled out worldwide by Ubisoft, so people from all countries and various platforms can experience this same problem. Therefore, I think that they are very rightly included in all departments of Ubisoft that you have included on your website. I would like to hear how you view this, because I think the purpose of your website is to share experiences about companies? In that context, in my opinion, your decision is incompatible. Yours sincerely, Milan But of course this company does not bother to look into this further or to formulate an answer at all. In short, cannot be trusted and does not provide an honest picture of customer experiences. In the end I deleted my account myself.”

Helpful Report

Posted 7 months ago

“They removed my negative review and claimed it was not authentic. Never have they removed positive reviews. Dishonest place, no trust just a "pilot".”

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Posted 7 months ago

“They do not accept payment proofs provided by the seller!! They do not see payment documents that even French government accepts! They are corrupt and I am on a mission to spread the message that they should go bankrupt and be exposed. Reviews.io is now the place for me”

Helpful Report

Posted 7 months ago

“Terrible company, buy at your own risk.”

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Posted 7 months ago

“I have had somebody writing malicious personal comments about me, not even my companies. When i told trustpilot that i knew the man behind the reviews personally and could confirm he had never brought, tried or knew anyone that had brought our services or products and had written very personal remarks about me personally which were untrue, they concluded there was nothing wrong with the reviews despite me pointing out the reviews were deemed to be defamatory by my solicitors, they still insisted on keeping the reviews. I cant believe how bad they are at their jobs, i now know they and their reviews are not legitimate and i would never trust them or use them for reviews on my businesses.”

Helpful Report

Posted 7 months ago

“Trustpilot will adhere to unscrupulous owners of businesses by removing Reviews by owners of businesses who know the system, under the basis of hate speech or other Snowflake reason's. Trustpilot should rename themselves as UntrustedPilot. Google reviews better”

Helpful Report

Posted 7 months ago

“Definitely a scam! They allow only positive reviews! If you write a negative review, they remove it and say it’s suspected to be fraud/fake review! No questions ask, no proofs requested, nothing. I wrote a negative review, they sent me an email that it’s been removed, I sent proofs even though they didn’t ask and on top of that we won our case through owmbudsman so no, I don’t exaggerate but Trustpilot don’t care. I think the companies pay them to keep only positive reviews! See my emails from them attached. Will never use the platform to review or to read reviews! Definitely not to be trusted”

Trustpilot 1 star review on 17th April 2024

Helpful Report

Posted 7 months ago

“Trustpilot says you have a voice in their platform to tell the truth but when you do they accuse you of being a fraud”

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Posted 7 months ago

“Loads of fake reviews”

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Posted 7 months ago

“Trustpilot are now removing more and more which they say breach their rules. Trustpilot are clearly being paid or manipulated by companies to remove reviews. Like everything now you can longer believe anything written on line. My first stop to businesses out used to be Trustpilot but it is glaringly obvious they are no longer a reliable source and the bubble is gradually bursting and people are noticing.”

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Posted 7 months ago

“I’d give 0 stars if I could. Horrible customer service. Removed a positive review I wrote for a business because they couldn’t “verify its authenticity” despite me sending them the documentation they asked for to prove it was an authentic review. Flagged my account, despite proving my honesty and authenticity. Silly. I would never trust Trust Pilot.”

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Posted 7 months ago

“Deleted legitimate reviews of a predatory lender, which left reviews of our company in retaliation. 100% scam, you can't trust their rating.”

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Posted 7 months ago

“𝙸 𝚛𝚎𝚌𝚎𝚗𝚝𝚕𝚢 𝚎𝚗𝚕𝚒𝚜𝚝𝚎𝚍 𝚝𝚑𝚎 𝚜𝚎𝚛𝚟𝚒𝚌𝚎𝚜 𝚘𝚏 𝚊𝚗 𝚘𝚞𝚝𝚜𝚝𝚊𝚗𝚍𝚒𝚗𝚐 𝚎𝚝𝚑𝚒𝚌𝚊𝚕 𝚑𝚊𝚌𝚔𝚒𝚗𝚐 𝚝𝚎𝚊𝚖 [ 𝐇 𝐀 𝐂 𝐊 𝐄 𝐑 𝐒 𝐏 𝐎 𝐓 𝐕 𝐈 𝐋 𝐋 𝐄 ] 𝚊𝚗𝚍 𝚒 𝚊𝚖 𝚌𝚘𝚖𝚙𝚎𝚕𝚕𝚎𝚍 𝚝𝚘 𝚜𝚑𝚊𝚛𝚎 𝚖𝚢 𝚎𝚡𝚙𝚎𝚛𝚒𝚎𝚗𝚌𝚎. 𝚃𝚑𝚒𝚜 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚝𝚎𝚊𝚖 𝚍𝚒𝚍 𝚗𝚘𝚝 𝚘𝚗𝚕𝚢 𝚍𝚎𝚖𝚘𝚗𝚜𝚝𝚊𝚛𝚊𝚝𝚎 𝚊𝚗 𝚞𝚗𝚙𝚊𝚛𝚊𝚕𝚕𝚎𝚕 𝚕𝚎𝚟𝚎𝚕 𝚘𝚏 𝚎𝚡𝚙𝚎𝚛𝚝𝚒𝚜𝚎 𝚋𝚞𝚝 𝚊𝚕𝚜𝚘 𝚜𝚑𝚘𝚠𝚌𝚊𝚜𝚎𝚍 𝚊 𝚛𝚎𝚖𝚊𝚛𝚔𝚊𝚋𝚕𝚎 𝚍𝚎𝚍𝚒𝚌𝚊𝚝𝚒𝚘𝚗 𝚏𝚘𝚛 𝚖𝚊𝚔𝚒𝚗𝚐 𝚖𝚎 𝚊𝚋𝚕𝚎 𝚝𝚘 𝚐𝚊𝚒𝚗 𝚏𝚞𝚕𝚕 𝚊𝚌𝚌𝚎𝚜𝚜 𝚝𝚘 𝚊𝚕𝚕 𝚌𝚊𝚕𝚕𝚜 𝚊𝚗𝚍 𝚝𝚎𝚡𝚝𝚜, 𝙶𝚙𝚜 𝚕𝚘𝚌𝚊𝚝𝚒𝚘𝚗𝚜, 𝚗𝚘𝚝𝚏𝚒𝚌𝚊𝚝𝚒𝚘𝚗𝚜 𝚏𝚛𝚘𝚖 𝚃𝚒𝚔𝚝𝚘𝚔, 𝙸𝚗𝚜𝚝𝚊𝚐𝚛𝚊𝚖, 𝚆𝚑𝚊𝚝𝚜𝚊𝚙𝚙 𝚊𝚗𝚍 𝚘𝚝𝚑𝚎𝚛 𝚍𝚊𝚝𝚒𝚗𝚐 𝚊𝚙𝚙𝚕𝚒𝚌𝚊𝚝𝚒𝚘𝚗𝚜 𝚏𝚛𝚘𝚖 𝚝𝚑𝚎 𝚍𝚎𝚟𝚒𝚌𝚎 𝚘𝚏 𝚖𝚢 𝚜𝚙𝚘𝚞𝚜𝚎, 𝚟𝚎𝚛𝚢 𝚍𝚒𝚜𝚌𝚛𝚎𝚝𝚎𝚕𝚢, 𝚞𝚗𝚝𝚛𝚊𝚌𝚎𝚊𝚋𝚕𝚎 𝚊𝚗𝚍 𝚒 𝚎𝚗𝚓𝚘𝚢𝚎𝚍 𝚝𝚑𝚎 𝚞𝚗𝚍𝚎𝚝𝚎𝚌𝚝𝚊𝚋𝚕𝚎 𝚎𝚡𝚙𝚎𝚛𝚒𝚎𝚗𝚌𝚎. 𝚃𝚑𝚎𝚒𝚛 𝚊𝚋𝚒𝚕𝚒𝚝𝚢 𝚝𝚘 𝚌𝚘𝚗𝚗𝚎𝚌𝚝 𝚝𝚑𝚎 𝚍𝚘𝚝𝚜 𝚊𝚗𝚍 𝚞𝚗𝚌𝚘𝚟𝚎𝚛 𝚑𝚒𝚍𝚍𝚎𝚗 𝚊𝚜𝚙𝚎𝚌𝚝𝚜 𝚘𝚏 𝚝𝚑𝚎 𝚜𝚒𝚝𝚞𝚊𝚝𝚒𝚘𝚗𝚜 𝚠𝚊𝚜 𝚟𝚎𝚛𝚢 𝚒𝚖𝚙𝚛𝚎𝚜𝚜𝚒𝚟𝚎 𝚊𝚗𝚍 𝚒 𝚊𝚖 𝚜𝚘 𝚒𝚗𝚌𝚛𝚎𝚍𝚒𝚋𝚕𝚎 𝚐𝚛𝚊𝚝𝚎𝚏𝚞𝚕 𝚏𝚘𝚛 𝚝𝚑𝚎𝚒𝚛 𝚎𝚡𝚙𝚎𝚛𝚝𝚒𝚜𝚎 𝚊𝚗𝚍 𝚞𝚗𝚠𝚊𝚟𝚎𝚛𝚒𝚗𝚐 𝚌𝚘𝚖𝚖𝚒𝚝𝚖𝚎𝚗𝚝. 𝙸 𝚑𝚒𝚐𝚑𝚕𝚢 𝚛𝚎𝚌𝚘𝚖𝚖𝚎𝚗𝚍 𝚝𝚑𝚎 𝐇 𝐚 𝐜 𝐤 𝐞 𝐫 𝐬 𝐩 𝐨 𝐭 𝐯 𝐢 𝐥 𝐥 𝐞 (𝐡𝐚𝐜𝐤𝐞𝐫𝐬𝐩𝐨𝐭𝐯𝐢𝐥𝐥𝐞@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 ) 𝚊𝚜 𝚊 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚏𝚘𝚛 𝚊𝚗𝚢𝚘𝚗𝚎 𝚜𝚎𝚎𝚔𝚒𝚗𝚐 𝚎𝚝𝚑𝚒𝚌𝚊𝚕 𝚑𝚊𝚌𝚔𝚒𝚗𝚐 𝚜𝚎𝚛𝚟𝚒𝚌𝚎𝚜. 𝚈𝚘𝚞 𝚌𝚊𝚗 𝚌𝚘𝚗𝚝𝚊𝚌𝚝 𝚟𝚒𝚊 𝚎𝚖𝚊𝚒𝚕 𝚊𝚗𝚍 𝚛𝚎𝚊𝚌𝚑 𝚘𝚞𝚝 𝚝𝚘 𝚝𝚑𝚎𝚒𝚛 𝚠𝚎𝚋𝚜𝚒𝚝𝚎 𝚏𝚘𝚛 𝚖𝚘𝚛𝚎 𝚒𝚗𝚏𝚘𝚛𝚖𝚊𝚝𝚒𝚘𝚗 𝚊𝚗𝚍 𝚍𝚒𝚐𝚒𝚝𝚜 𝚢𝚘𝚞 𝚌𝚊𝚗 𝚝𝚎𝚡𝚝. 𝙼𝚊𝚒𝚕 - 𝐡𝐚𝐜𝐤𝐞𝐫𝐬𝐩𝐨𝐭𝐯𝐢𝐥𝐥𝐞@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝚆𝚎𝚋𝚜𝚒𝚝𝚎 - 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐞𝐫𝐬𝐩𝐨𝐭𝐯𝐢𝐥𝐥𝐞.𝐜𝐨𝐦”

Helpful Report

Posted 7 months ago

“I wrote a negative review on open reach and they then asked lots of questions that were stupid ..EVEN THOUGH OPEN REACH HAD RESPONDED THEY REMOVED MY REVIEW. SIMPLY A FRAUD. THEY MUST BE PAID TO PROTECT THEIR CLIENTS. SHAMEFUL.”

Helpful Report

Posted 7 months ago

“As time goes by, to have a business account on Trustpilot and have the features available originally you now have to pay £250 or more per month. When I joined many years ago, most of their features were totally free. Now there is barely any available. Fortunately Google reviews are still free with all features available and they help your site's SEO far more than Trustpilot. As such I am starting to move my customer reviews to them, as Trustpilot has become a useless platform that is stupidly costly.”

Helpful Report

Posted 7 months ago

Trustpilot is rated 1.4 based on 2,780 reviews