Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have found that any company any business you write a review with won't post it if you use bad language or names of people. i think it so unfair as people should be named and shamed if so wrong or upset public after all were one that put money in their pocket by buying and trading with them. it always ok for you to be scammed or treated in a bad way by staff in supermarkets shops etc but when you write about it on reviews not allowed to be truth ful. so why does every place every service ask for a review when can't be honest. The whole point of reviews is to let others know if you had bad experience who ever it may be so others know if to shop with them so on. Terrible if you can't be truthful.”

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Posted 4 years ago

“Trust pilot removed my review of a company despite me providing the evidence they asked for. They ignore all of my emails and I'm seeing I'm not the only person they've done it to.”

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Posted 4 years ago

“This entire service is a scam. They allow positive reviews without any verification however every single negative review is automatically removed and requires review (which will never be accepted). This is easy to check simply by looking at the fact that every service is almost 5* reviews and few to zero negative reviews. I've attempted to post reviews several times for services and every negative review has been removed. Every attempt to prove my purchase/experience has been ignored or rejected.”

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Posted 4 years ago

“I am convinced trustpilot is a scam site, trustpilot just will not let me leave an honest negative review of a company they yanked us around on a purchase. They keep sending me emails critiquing my review with silly limitations on the reviews wording, Seems to me that they are focused on the comapany getting good reviews... Untrustpilot, distrustpilot.”

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Posted 4 years ago

“i posted a bad review for Tastecard and WeOnlyPostGoodReviewsIfCompaniesPayUsPilot tried all sorts of tricks to take it down. In the end they said I had not used Tastecard in the last 12 months! Of course not.?its a bad review. This means they accept bias In their reviews by insisting the product being reviewed has to be used recently.”

Helpful Report

Posted 4 years ago

“I had left a reviews for autodoc and it was removed, then replied with more information and a friend's bad experience with them to see that's been removed. I don't trust trustpilot any more”

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Posted 4 years ago

“Very similar experience to others with TrustPilot. I had an awful experience with a company (MadisonSeating.com) and posted my experience. The company has done everything in its power to take my review down, from saying I wasn't a genuine customer to claiming that I made "defamatory" statements against them. Neither of which are true, and I proved it to TrustPilot. Interesting it takes the company less than a few days to get my review taken down, and it takes me 2 months to get it put back up, even after taking the "corrective actions" within days of being reported. Then it all started to make sense. If the company is paying TrustPilot, who is going to have the most influence? You the customer paying no money, or the company paying money? I'm starting to lose trust in TrustPilot. I will update this if anything different happens, but I'm not holding my breath.”

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Posted 4 years ago

“The worst review website. Its high time that this gets pulled off from the internet. They are supporting business scams leading to huge losses for poor customers.”

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Posted 4 years ago

“Keeps removing negative reviews so not really to be trusted.. It just makes no sense!”

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Posted 4 years ago

“It seems any company can get a negative review removed, I reviewed productshop in January about their advert in Ebay advertising their beach umbrella being dispatched from Parranzabuloa in Cornwall GB when in fact it was dispatched from somewhere in Italy with a tracking number that didn't work till it arrived in the UK. My review was removed by Trust pilot after a complaint from the company, saying I didn't supply an order number. I notice I am not the only one to have their negative reviews removed, looks like you only want positive reviews, what a waste of my time. Check it out on Ebay for yourself it's still advertised there.”

Helpful Report

Posted 4 years ago

“Trustpilot is a contradiction in terms, no trust whatsoever,absolute joke of a site, I wrote a bad review about a furniture company in Yorkshire and the review was instantly taken down by trustpilot because the vendor reported the review, I was not the only reviewer to have my review removed because this vendor complained, there’s about 20/30 reviews that are being looked into, the vendor obviously very questionable but is being supported by trustpilot simply because they pay a premium whereas I don’t, I will not be posting reviews on mis-trustpilot ever again as they simply only work for the highest bidder and have no interest in telling the truth... absolutely disgusted!”

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Posted 4 years ago

“Trustpilot cannot be Trusted. I left an honest review about a dishonest company BUT it was removed. I guess it doesn't pay to tell the truth on this platform if the companies being spoken about don’t like it.”

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Posted 4 years ago

“I wrote an honest review about s bad company BUT you took it down. Obviously Trustpilot CANNOT be trusted either.”

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Posted 4 years ago

“You don’t leave bad reviews about bad companies. Obviously you can’t be trusted to be impartial.”

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Posted 4 years ago

“They dictate what you can't write and doesn't let you give honest review.. Joke....”

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Posted 4 years ago

“On must other sites reviews for Staysure travel insurance are dreadful. Why do trustpilot continually give them 5 stars?”

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Posted 4 years ago

“all clear travel insurance just booked travel insurance today with a very professional and helpful assistant her name is Sharon she explained everything clearly answered all my questions she was lovely and an asset to all clear insurance”

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Posted 4 years ago

“Trustpilot is not more than a paid company. They take money from businesses willing to pay to remove bad reviews ASAP. Looking on what reputation trustpilot gained in recent years its clear that this business model will soon die out luckily.”

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Posted 4 years ago

“Left a review for Hermes who forged my signature twice by delivery driver and parcels not being delivered even tho tracking states otherwise they are crooks/thieves but of course Trustpilot takes down the negative so people will not be warned about this company”

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Posted 4 years ago

“Tried to leave a negative review for Hermes Dyce Aberdeen whose driver forged my signature twice and parcels not delivered but Trustpilot took it down what a total waste of space Trustpilot is what’s the point of it??!!”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,780 reviews