Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,822 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,822 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 10th December 2024

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot take down genuine negative reviews but leave a plethora of fake positive reviews up. Their “integrity team” who verify negative reviews are completely incompetent. In particular, Jose M in the screenshot is a moron. A review on trustpilot is worthless because of how it is all manipulated. Do not trust what you see on that website.”

Helpful Report

Posted 2 years ago

“After being scammed by an all inclusive holiday co ( loveholiday.com), I contacted truspilot to expose their scam, All their messages, online chat are bot messaging, they also bot hundreds of fake 5 stars reivews on trust pilot to lure future victims. I exposed the scam to trust pilot, but they are not stoping the fake reviews, which only leads to more people being scammed by loveholidays..”

Helpful Report

Posted 2 years ago

“A business owner is verbaly abusing online his paid customers in live chat-comes on microphone and bullies and threatens. Trustpilot asked for documentation. How does one document random rants and bullying of the owner on the live microphone? I offered testmony of other current customers that witnessed this but they would not accept it.”

Helpful Report

Posted 2 years ago

“This is soley based on the casino reviews. The positive reviews on lot of online casinos are fake. I've witnessed myself these sites offering you free spins to give a good review. How can you trust any positive rating? What's more disturbing is a few of these sites actually break UKGC regulations but people are fooled by the positive reviews. Definitely don't have any trust for trust pilot anymore!”

Helpful Report

Posted 2 years ago

“I would not take any notice of this review company I have inside information they only allow negative comments from keyboard warriors in return which does not give a company a true rating”

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Posted 2 years ago

“Complete bias To their interest Ask for private information to post BS”

Helpful Report

Posted 2 years ago

“It should be called 'UN-trustable pilot.' So many times I have invites from companies, and so many times Trustpilot have removed them for no reason, other than it is something to do with integrity. One can only assume they are getting money for positive reviews and they limit not-so-positive ones.”

Helpful Report

Posted 2 years ago

“Trustpilot is not a genuine review site I always thought it was until I have posted 2 reviews under different email addresses because TRUSTPILOT keep deleting my DPD genuine reviews including genuine parcel tracking numbers. I WILL NEVER REVIEW ANY COMPANIES ON TRUSTPILOT EVER AGAIN.”

Helpful Report

Posted 2 years ago

“Awful platform allows anyone to leave a fake reviews and does not protect genuine companies”

Helpful Report

Posted 2 years ago

“My reviews on creed fragrances got removed twice, for honest feedback on the poor quality. No bad language or any personal information given, just an honest review.”

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Posted 2 years ago

“Took down a genuine review when I have all the evidence to proove authenticity”

Helpful Report

Posted 2 years ago

“What’s a the point of a review website when they ask you to validate you review by proving documents when you do so they still say it’s not enough lol just leave your review on good trustpilot is a waste of time and energy they have terrible staff and terrible policies”

Helpful Report

Posted 2 years ago

“Absolute riduculous review site, allows people to leave false reviews and will not remove them!!!, we didnt even set up a TrusPilot site and dont want one!!. Will be seeking legal advice to remove our company from TrustPilot as they have set an account up without our authorization!!.”

Helpful Report

Posted 2 years ago

“Proper scammers, they take down your negative reviews. You show them all the details and still, they are taking down your review if is negative. All the paid ones will stay on. Shame and not correct at all.”

Helpful Report

Posted 2 years ago

“They allow anyone to put a mark against companies without any verification of having done business with that company whatsoever. Google reviews work similarly, but they don't carry the same weight as those from Trustpilot, who claim to be all about authenticity. A genuine request to remove two completely fraudulent reviews was met with total indifference - in fact, I was encouraged to complete the bogus profile page that was set up for the review!”

Helpful Report

Posted 2 years ago

“They remove legitimate reviews. I imagine they are paid by companies that want to hide their poor service to remove reviews showing said companies as bad. I no longer trust them.”

Helpful Report

Posted 2 years ago

“I DON'T TRUST TRUSTPILOT ANYMORE. I have asked Trustpilot for help. Their response was lazy and pathetic. To cut a long story short, they are a gang of UNGODLY LAZY ZOMBIE HEATHENS. Goodbye and good riddens. ☹️🤨🤔🧐👎☹️😠😡”

Helpful Report

Posted 2 years ago

“I placed a legit review on a rogue company. It was removed after it was flagged as a false review. I had to produce proof of payment, invoice etc. I did and the review is still removed. Absolutely crazy, they're protecting the rogue traders”

Helpful Report

Posted 2 years ago

“Threatened to remove my review of a government contractor because I would not provide them information from my taxes. What a group of frauds and scam artists...”

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Posted 2 years ago

“They deleted all my accounts because i have badly reviewed Revolut, one of their best customer. Shocking. Trustpilot support refuses to answer my emails regarding the matter. I have posted on Twitter as well”

Helpful Report

Posted 2 years ago

Trustpilot is rated 1.4 based on 2,822 reviews