Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,651 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,651 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 3 star review on 18th April 2025

Mark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Started as a good idea. My reviews which were replied to by the companies I reviewed were deleted? It would appear that trustpilot may be getting paid by some companies? Have stopped using them. Shame as the idea was so good. The last review I did was to a company which let me down badly and it was removed before being published, so potential customers cannot be pre warned.”

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Posted 1 year ago

“The company is a scam, when I do a negative review they have them removed even after I prove I was a legit customer. They do remove reviews to favor companies that have paid them.”

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Posted 1 year ago

“Had a perfectly good review taken down. Provided proof of what I said and the company reply underneath corroborated what I had said. I believe the responses I was getting from Trustpilot were from a bot or some type of automated service as it wasn't listening to what I was saying and just kept repeating I needed proof of purchase, even though my review was about not being able to make a purchase. Very frustrating. If you can't leave an honest review without bending under pressure from big companies, then what are you for?”

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Posted 1 year ago

“Company has removed 7+ of my reviews left on the site throughout the years. For a company that is powered by the crowdsourced data of its users it's laughable that they just remove your reviews without clearly saying why. Will be using Google to review websites / stores in the future.”

Trustpilot 1 star review on 19th March 2024

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Posted 1 year ago

“Trust pilot is deleting my reviews of uk online casinos. Grosvenor, 888, betfred, ect ect. Stay away from uk gambling sites. And don't trust trust pilot.”

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Posted 1 year ago

“Trustpilot is a fraudulent company. Do not use it. I've taken a screenshot showing they even delete their own companies reviews to alter people's perception of the truth.”

Trustpilot 1 star review on 18th March 2024

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Posted 1 year ago

“Ain't no trust in TrsutPilot!”

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Posted 1 year ago

“Trustpilot are now as reliable of Wikipedia - it's a propaganda website. Trustpilot deletes many thousands of genuine reviews from real verified people, sharing real experiences - complete with evidence if requested. This website seems to be fraudulent or compromised. Forget it exists, use Sitejabber instead.”

Helpful Report

Posted 1 year ago

“Trustpilot seem to reject positive reviews claiming reviews contravene guidelines. They won't accept any of the documentation they request you provide to them and just claim they can't prove you are genuine. Write a negative review ad they have no problem with allowing this onto their site. Dealing with customer service is horrendous too!!”

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Posted 1 year ago

“Trustpilot protect their subscribers whilst they masquerade as a platform for consumers to review companies. They portray themselves as a platform where consumers have a voice but in reality the conflict of interest in their paid customers, the very companies that they are protecting consumers from are their priority. Hoards of fake positive reviews flood the profiles while most genuine bad experienced are flagged by the business and removed b the platform. They have a feature on every profile where reviews can be sorted by most recent or most relevant. A company with 630 1 star reviews in 14 days shows only positive reviews as the 'most relevant' making them complicit in The Funded Trader's scam. The platform is a waste of space and just be disregarded as part of the problem”

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Posted 1 year ago

“Trustpilot has no real integrity, reviews are flagged or taken down to discard legitimate complaints.”

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Posted 1 year ago

“Trustpilot seem to have an incentive from the businesses people are complaining about. This is reading most of other people's experiences plus my own. My reviews were taken down as trustpilot claimed they were not sure they were genuine..I sent the proof of my name adress amd invoice and they neglected like they did to so many other reviewers, to put up my reviews again. Because this is the ovewhwlming experience of other reviewers it appears they are in the backpockets of the companies we are trying to review”

Helpful Report

Posted 1 year ago

“They appear to take great pleasure in removing entirely genuine reviews, and ignore the proof that they are genuine. Meanwhile, the site is packed to the gills with obviously fake reviews. The staff are clearly vindictive, and the management are exasperatingly ignorant.”

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Posted 1 year ago

“أحسن موقع لتقييم المواقع”

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Posted 1 year ago

“Very nice app World best treding app Very nice very good 😊😊 😊 Thank”

Trustpilot 5 star review on 10th March 2024

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Posted 1 year ago

“I have had a bad experience with Trustpilot. Recently, I left some negative reviews about a couple of businesses which I had dealt with. However, Trustpilot deleted those reviews stating that I had not confirmed if I had received the services from these companies. I immediately emailed them the order numbers and proof that I had received the services, but still, they deleted my reviews. This indicates that Trustpilot cannot be trusted as they might be getting paid for deleting negative reviews.In my opinion, government agencies should investigate the impact of review systems on society, as they have become a booming business.”

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Posted 1 year ago

“They will remove the good reviews, but keep the fake negative once. Their pricing is high and if someone leaves you negative they will even show it in front of the top instead of the most recent review.”

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Posted 1 year ago

“Trustpilot can't be trusted, they flag my reviews every time! I guess they are on who ever side that pays them, disgusting scam company for sure! some advice, don't waste your time here anymore go to MsKarma or other review sites.”

Helpful Report

Posted 1 year ago

“There's no Trust in Trustpilot In the high-octane world of business and personal development, where integrity and transparency are as vital as the air we breathe, my recent encounter with Trustpilot left a sour taste that no amount of sugar coating can sweeten. Picture this: I engaged in a genuine transaction with SuccessResources, investing not just my money but my faith in their 3Day seminar in Amsterdam, and then I shared my authentic experience on Trustpilot. What happens next? Trustpilot slaps my company with a label of, pay attention - Selling fake reviews -, a claim as baseless as accusing a bird of talking! We are a registered Educational Institute in Amsterdam, The Netherlands, nothing to do with selling fake reviews. Despite arming myself with indisputable proof of my participation (yes, an invoice that's as real as the ground you walk on), Trustpilot stood unmoved, as if my genuine attempt at clarity was invisible to them. Not one to retreat without a fight, I aimed another arrow of truth by reviewing Trustpilot itself, sharing my experience. The irony? This review was flagged as fake. Despite presenting a fortress of evidence, including screenshots and case numbers (Ticket number: ******* is one of them) my truth was dismissed, tossed aside like yesterday's news. This ordeal wasn't just an eye-opener but a clear call to all seekers of genuine feedback platforms: Trustpilot, in its current state, seems more like a court of kangaroos, where evidence leaps through hoops only to be dismissed into the void! Everyone should question to seek transparency, and to demand a platform where our voices, backed by solid proof, are respected and acknowledged. Trustpilot, in this instance, failed to measure up to these standards, leaving a trail of questions about its commitment to genuine, unadulterated feedback..”

Trustpilot 1 star review on 6th March 2024

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Posted 1 year ago

“Not sincere in rating reviews. They are also unable to substantiate why they remove certain reviews. Unreliable and very unprofessional”

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Posted 1 year ago

Trustpilot is rated 1.5 based on 2,651 reviews