Trustpilot Reviews

Name: Trustpilot
Rating: 1.41

1.4 Rating 2,832 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,832 reviews

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Queries Resolved In	6 - 12 Hours

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Trustpilot 5 star review on 27th December 2024

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having made a review on tombola you informed that you were not posting my review as it was not genuine. It certainly was genuine. Now you see all these positive reviews on tombola makes me think that to make the site look better the bad ones dont get posted only the good ones”

Helpful Report

Posted 3 years ago

“I had problem with a company (an online store for a computer company in Gothenburg, Sweden) commiting fraud so I left a bad review on trustpilot, where wrote down my full experience with them. The company flagged my review and trustpilot support refused to cooperate despite me avoiding writing anything that might be against what is allowed and there being plenty of evidence of said fraud. What is the purpose of a review site when you are ONLY permitted to leave good reviews?! Isn't being able to leave a review, telling your experience with a company the ENTIRE purpose. Do I trust Trustpilot after this experience with them, no, I feel that their reviews cannot be trusted seing that they are on the company's side no mather what, allowing them the filter any negative reviews.”

Helpful Report

Posted 3 years ago

“So I too wrote a negative review about The Jewellery Channel, they asked me for proof of transactions and I sent them bank statements that showed exactly that..they said that wasnt enough and deleted the review!!!! What and absolute joke and scam. I've deleted my account and will never use this platform ever again.”

Helpful Report

Posted 3 years ago

“you must be kidding. Had no luck at all on your stupid website, what a waste of time. You are a bunch of scammers. I have one simple request: Cancel thriftbooks. I couldn't get you to take my comments, tried several times. You don't want my business. I want you to cancel out my ThriftBooks NOW NOW NOW NOW. Stop scamming me. Grow up. Get professional. Stop shitting me. What is the matter with you?”

Helpful Report

Posted 3 years ago

“What an awful business. They literally want to silence you. To them every business is right as long as that business pays them to remove bad or even average reviews.”

Helpful Report

Posted 3 years ago

“Trust pilot charges businesses money to have reviews put on their website and you can pay them to take off negative reviews. They also keep harassing and calling you to make you pay them thousands of dollars to them that you don’t owe and say you signed a contract that you never did. They threaten you. Be aware. You’re paying them to put fake reviews on your site with trustpilot. They are fake and a big scam that can cause you financial ruin.”

Helpful Report

Posted 3 years ago

“99.9% of the time Im unable to log in using google authentication. So the site waits until you have written your review then when you click post review it asks you to log in then says unable. Waste of time.”

Helpful Report

Posted 3 years ago

“I left a legitimate review of a company that had bad customer service. They contacted me asking for documentation to prove that they had given me bad customer service. How can I prove that someone has given me bad customer service? They deleted my review. It’s a scam.”

Helpful Report

Posted 3 years ago

“I must say trust pilot reputation has gone down the drain, they remove negative comments. The scams there are too much, i couldn't find a verified hacker until i came in contact with this site and met benny from which i got excellent service from this master of the arts in hacking, i couldn't believe he could pull this off. I just want to recommend benny to anyone reading this. He is experienced in any hacking job and will get it done with the most simple effort. You can reach out to him at c.h.o.c.o.l.a.t.e.h.a.c.k.e.r.7.7 at gmail.com”

Helpful Report

Posted 3 years ago

“I gave a true review of a company and they didn't like it.”

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Posted 3 years ago

“Trust pilot remove my negative review about rubbish carexamer. It's ridiculous.”

Helpful Report

Posted 3 years ago

“TrustPilot are dreadful no support for businesses my review count hasn't been working for months they just couldn't careless sero support i'm moving to Reviews.io”

Helpful Report

Posted 3 years ago

“TrustPilot is removing all negative reviews as they are paid by companies with critical negative feedback. Whats even worse they have automated the process by their web software that automatically removes all negative feedback and only leaves the positive reviews to satisfy their paying companies.”

Helpful Report

Posted 3 years ago

“It's a total scam, a rip off, for the features your expected to pay over £2000 else you just want basic reviews. As mentioned save your hard earned cash and look forward more to Google etc”

Helpful Report

Posted 3 years ago

“Honest Trustpilot review. Has there ever been a worse company, since the dawn of civilised business? The fact that their name includes the word "trust" is just the bleakest, darkest comedy. Our company has a glowing reputation born out over a decade of massively hard graft from literally hundreds of people. One completely deranged non-customer enquired about our services, and our support team politely and promptly assisted him. End of story, or so we thought. Next an absolute flurry of slanderous, defamatory reviews start appearing on various websites, including Trustpilot. Bear in mind - the offending reviewer is Not Even a Customer. Repeat: Not. Even. A. Paying. Legit. Customer. He is simply a madman who in another era would probably be locked up from an early age, wandered in off the internet, received some polite support, and decided for reasons best known to himself to slander the company. Anyone visiting this page knows the rest: Trustpilot do not give a monkeys. It is all "free speech" and "between you and the customer" (he's not a customer), TP are merely "a platform". It's all complete rubbish, their fees as many others have observed are extortionate and it's so great watching them lose more and more of their market share to the far more ethical, professional and well-balanced competitors. Peter Holten Mühlmann, the CEO of Trustpilot, must either be crazier than our reviewer or basically evil if he thinks he can keep getting away with letting honest companies be slandered and defamed in this way by non-genuine reviewers. We are consulting with our lawyers and unless the offending review is removed will be taking action against Trustpilot here in the UK. Their UK address for anyone reading this is: 5th Floor, The Minster Building, 21 Mincing Lane, London, United Kingdom, EC3R 7AG. You can get all the key names of personnel involved in the Trustpilot scam off companies house. Take legal action against the Trustpilot scam! Enough is enough. Disgusting.”

Helpful Report

Posted 3 years ago

“We put on our fair review it has been manipulated by the con people. Trust pilot are trying to help them by muddying the waters. Be warned trust pilot no longer the fair review centre so don’t waste your tine”

Helpful Report

Posted 3 years ago

“Wrote a good positive review for Hermes but they emailed me to say I had been flagged up as not genuine! I am 69 years old, have no reason to write an ungenuine review, just wanted to say thankyou to Hermes and my regular delivery man for being so reliable during the last year while I had to shield due to health problems”

Helpful Report

Posted 3 years ago

“Trustpilot is a platform for scam… Trustpilot is a platform for scam reviewers to harm reputable UK business. It also allows for online fraudsters to leave negative feedback & reviews. This platform needs to be STOPPED! It allows unverified reviews & if reputable, honest businesses request removal there is a wall of silence from Trustpilot. I wonder if Trustpilot are in on the scam? As some businesses no doubt sign up to Trustpilot's overated & expensive platform, in a hope to receive honest, verified positive reviews. TIP : Sign up to Google reviews - it's FREE & all reviewers are verified. Trustpilot - I'm coming for you!”

Helpful Report

Posted 3 years ago

“They remove bad reviews from scam sites. They should die in hell. All of the staff and the founders.”

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Posted 3 years ago

“Very unethical. Contains wrong information. Should be removed.”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.4 based on 2,832 reviews