Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,781 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,781 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't trust the rating system, there are so many bad companies with terrible reviews; but a 'good' overall rating. So it doesn't make sense.”

Helpful Report

Posted 5 years ago

“I don't trust the rating system, some companies that are awful still have good ratings. For example, there's a UK skincare company called DestinationSkin, they provide lasers and facials. They are well known for being terrible, they have a lot of bad reviews and they have burned people's skin and have caused serious damage. So how they can still receive a 'good' makes no sense.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“I was looking to fine a cheaper energy deal so i went on to Uswich and i was talk though all the best deals for and i got a great deal for my gas and lady called Adele was so helpful.She even help me sort Electricity pre paid metor outi with great imfromtion.I will you Uswich again.”

Helpful Report

Posted 5 years ago

“Review manipulated and Trustpilot deleted genuine reviews, I am not an employee of Trustpilot and they had deleted one of my genuine reviews about VOVA.com before few days claiming that my order / review was not genuine. It seems that the paid service that they provide to retailers is to take down (delete) unwanted reviews so this is their source of income and their selling point. I will never ever trust this company.”

Helpful Report

Posted 5 years ago

“Mafia Tactics i have been with reviews.co.uk for nearly 3 years for Bluebananas.co.uk and Mintymelons.co.uk, everything is without issue, helpful customer service, i did refuse to pay the high price for Trustpilot, i feel that Trustpilot uses mafia tactics, they collect or manufacture unverified reviews then ask businesses to pay to get them removed,where as reviews.co.uk will help you through any issue that might arise caused by untrue reviews from competitors, 5 stars to reviews.co.uk, 1 star for Trustpilot”

Helpful Report

Posted 5 years ago

“Fake reviews are so obvious if trust pilot were to be trusted they would remove them. For example innerwolf.co.uk supplied us & were awful plus they have had terrible reviews for years then suddenly over a few weeks their reviews are fantastic & so obviously false. This is just past the time when we were contacted by a company offering to write reviews for us that would be guaranteed to sound real but all reviews would be so good we would get better website rankings & results via search engines which is something trust pilot themselves preach”

Helpful Report

Posted 5 years ago

“Never come across such a fraudulent website in my life. Employees obviously on some crazy commission the way they call me every week trying to sell me a package for £350 a month. The website is full of fake reviews.”

Helpful Report

Posted 5 years ago

“well Untrust pilot is definitely right all invites going to spam and call and no help need full refund since all u non workers too busy w bs ... well actually they hide after u pay then schedule u a help call minute one just to get ur money then after u may get one fast call and be stuck with their shit platform that is soo jacked up square peg goes into round whole. They tell u all this lies force sale and a year contract to get u to pay. Try best company or anywhere but this.”

Helpful Report

Posted 5 years ago

“Trustpilot - more like donttrustpilot. their reviews are littered with false reviews. Check out driveway.org.uk for examples”

Helpful Report

Posted 5 years ago

“This company strong arms you in to paying exorbitant fees to monitor your own reviews”

Helpful Report

Posted 5 years ago

“As a business trying to use their website it is absolutely useless. We changed our domain but as far as I can find there are no simple ways to update to our new domain with ease. I can't delete the business profile and make a new one and I can't create a new one because of a 404 error. Absolutely useless. We are very glad we decided not to use TrustPilot for our business reviews.”

Helpful Report

Posted 5 years ago

“If you make your review to long and its a fake TP wont remove it neither can we They have an IT issue Here is the review the computer wont know its just pretend made up words and jumble letters I bet this gets removed within minutes SO WHY DOES A NEGITIVE REVIEW STILL SHOW AND CONTINUE TO BE PUBLISHED VERY SOON I AM GOING TO CANCEL MY CONTRACT HAVING TO PAY FOR POOR SERVICE IS NOT MY TO MY LIKING a'osidjhvo;qewhqouhqorhoquiehvq[oerho[qiehvoqievoq;ehrfoqwho;hnvo[iqwejh[oiqewjf[oijf[o[qoevjh[qoewo['sdivnoiqwjq[owiecvjh[oiqewjvhoa;dfjvn am'vjfqo[wiefj' nowdhfoqwkedjklwjdskjsdhfjkwdn jwdsnbhwdghywefbjqwefjqwdhnoqwhhf;pdblkswjdcblkjsdbclkjsdbclkjASDBK;JASDHNJKAsdnkqwsdjkqwsdjsdhqjhbqwdfjhfvjdipv;li;iqdfh;ijv;ijoadsv;kjsdk;jlsdnkl;jasdh;lkajs;ohqweoifjhqerdf#[pkwebf['oi['jdj'pjsdf'ldaf'olkjdf'lkjdf'lkjd'lksdjf'lkdjl'koiqewr'oqwei;klaj;aklsjh;laks'lk' ifd;jnqdf;lkjknqfdl'kqnwfd'lkwndf'lkwqnef'lknqe'lknqwe'lknqew'lknq'lknwef'lknwef'lknwef'lknwqe;efkj;erlk'jqerl'kerl'k'lk'lkasdv'lknasdl'kNdfmnsdsdfknmd'lkna'lknv'lkn'lkndf'lkna'lknsd'lkn'lknasdv'lkndf'lknasd'lknad'lkndwf'lknas'lknadfl'knasdv'lknasd'lknvdsa'lknds'lkndl'knl'kn'lknadfl'knasdf'lknas'lknasdv'lkna'lknwd'lknasd'lkadf'lkna'lknadf'lknadf'lknadf'lknadf'lknasdvqwd;kjbasd'lknasdv'lkzxncv 'lkansdv'lknasdv'lkansdv'lknasd'lknasdv'lo'lknSDO'IQ[OIADJ['POEI'LKXCMSDSAD:MBMSD;LBMSMBL;L;KSMNM;LSML;As~: qowdjnqogv;pjqefv;kj;kljadl'kadnv'pw#pwk#pvk'aldkfv'ldaksfnv;lnv;klajdnv;ladksfnv;aldkfvn'ladkfnv'lakdfn'oljv'aldsf'ladkf'alskd'alsdk'alsdk'laskd'ladkf'ladkf'ladkf'ladkf'aldfk'jk##qk ][oa#dpfvbjk'ls'ldask'lsdknv'lkdf'lakdfv'lkadfmnv'#p;df#p[akdsf'lnsdf'lknsdf'nsdfnsdfndf;''#p;kljs;lksdf'ol'ols'ldsk'pj'ojojksde#pjqwerf'o;'osndfb;;''lknadsf'p#;'#pdj#'pad#p#spd'#pj#jrrw';owe'r'[oi;'ojkhnqewg#p]jew#gbpjwefg#pjwswer#hpwser#pjwer#jsdesdfB:mjsdf#bpjmsd#pjmb#pjsfgb'#pfgb'#pb'pjb'#j 'wp'[qenfg'lqkern'qlekrn'almn'a'qejq#'egj#qjkw'eknq'e#j#''':g'#;~@:#p;~'lKNsae'/nfb'nwbfg'knewf'pjmns#'mns~nms:LNMd:nmadL:KNsadf:LKNmaefLK:NzdsfbL:nmab@LKNsnmsd'LMNs?knmanmd'ma~Madf:mad~M”

Helpful Report

Posted 5 years ago

“Trustpilot does not delete fake positive reviews written by the company being reviewed. Trustpilot allows bad actors to abuse the report system to instantly hide negative reviews and bully reviewers into giving up, and of course their rules favor the companies. If a company is doing politics based abuse, they will not bend their "no politics" rule, which is ridiculous. I have seen posts that were hidden for months because the company and Trustpilot kept forcing them to edit the review and it takes TP 2-3 weeks to even look at a reported review. Trustpilot is no more than a paid shill platform, it is sad to see even fake MSM news like BBC advertise and lie for them...”

Helpful Report

Posted 5 years ago

“Should be UNTRUSTPILOT - i was looking at a website that scammed me & guess what? It has a glowwing 5 star rating on Trustpilot. Has hundreds of fake 5 star reviews posted, they all seem to look very similar. So much for their Compliance Team who are suppose to spot fake reviews - LOL... Do not believe a single word written review on this website if it's in the 5 star category. You should report any obvious fake reviews to Google via the feedback button on the bottom of the search results page, Google needs to take responsibility for returning Trustpilot in search results for no good reason.”

Helpful Report

Posted 5 years ago

“They help "businesses" scam people! They delete bad reviews and only post good reviews when a company pays for their services. They asked me to submit proof that a bad encounter actually happened with a company. I sent 2 emails asking what email address I should send my email correspondence with the company to and asked Trust Pilot to ensure that my information would be kept private. They NEVER responded but deleted my negative review”

Helpful Report

Posted 5 years ago

“The company is a fraud. Its name makes you think that it is a travellers advisor company but they help lame compqnies to show bigger reviews by cutting anything negative. Such a shame”

Helpful Report

Posted 5 years ago

“I've had a negative review of GreenMotion taken down for apparently being "offensive" when I called them a scam & a con. They are a scam & a con, so why can't I leave my review?!”

Helpful Report

Posted 5 years ago

“I have seen reviews taken down by Trustpilot on behalf of the company who did not like the feedback they received. There is little point in using or trusting their reviews as they only serve the company who pays to use their service, they don't sever the general public who believe they get an honest look at a company, Use Trustpilot to see what a company "wants" you to think about them rather than what customers know about them”

Helpful Report

Posted 5 years ago

“If you are in the US and trustpilot removes your listing for stupid reasons. I'm encouraging everyone to file a complaint with the FTC. Their business model is to protect businesses that are taking advantage of their customers and then remove your listing for stupid reasons. Please repost this - https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.4 based on 2,781 reviews