Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,710 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,710 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 1 star review on 30th June 2025

Purity

Trustpilot 1 star review on 29th June 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

Trustpilot 1 star review on 28th June 2025

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Protecting Go Fund Me after they pulled the donations to the freedom movement. I used to recommend clients move to Trust Pilot but never again.”

Helpful Report

Posted 3 years ago

“No ethical backbone unfortunately. If I would like to review any company than I should have the right to. Skimming, removing or blatantly stopping poor reviews to enhance a companies image is extremely misleading and biased. I do not recommend this company or trust their lack of impartial results.”

Helpful Report

Posted 3 years ago

“Why TP doesn't allow me to review gofundme?!”

Helpful Report

Posted 3 years ago

“Censorship will never win. Get woke, go broke. You cannot be trusted trustpilot”

Helpful Report

Posted 3 years ago

“this trustpilot operation is a 'woke' sham. deleting any reviews that don't suit its communist agenda. https://twitter.com/hugotalks1/status/1489976885606031365”

Helpful Report

Posted 3 years ago

“I tried to leave a legitimate review on Trustpilot and now they’re blocking reviews as they don’t think it’s genuine even though they say “every experience matters”. Sounds like censorship to me.”

Helpful Report

Posted 3 years ago

“Nothing but another liberal pawn in the game of political corruption... boycott this sham of an organization.”

Helpful Report

Posted 3 years ago

“One word sums up ‘Trustpilot’ - CENSORSHIP! I cannot trust an organisation that blatantly censors people views.”

Helpful Report

Posted 3 years ago

“Stop censorship”

Helpful Report

Posted 3 years ago

“Full on censorship!!! Terrible and unrealible site, clearly controlled!! Wont be using you again!!!”

Helpful Report

Posted 3 years ago

“You are trying to curb views, why? If a large business or company makes a serious error of judgement by supporting a coercive government agenda over basic freedoms, everyone in the world should know about it and you lose TRUST.”

Helpful Report

Posted 3 years ago

“Censoring gofundme page”

Helpful Report

Posted 3 years ago

“Terrible service. Does not support freedom of choice.”

Helpful Report

Posted 3 years ago

“Won’t use you guys again”

Helpful Report

Posted 3 years ago

“I once thought Trustpilot was an impartial review site. I now think differently. I am a certified Trustpilot user and have listed a number of reviews. I posted a negative review in respect of myhermes. Trustpilot removed it without any reference to me and without offering me the chance to justify my review. I sent them all the evidence. No response. I no longer have any faith that Trustpilot is impartial and independent. I will not use them again.”

Helpful Report

Posted 3 years ago

“Fake sales!!! Advertise goods then send something different for Premium Prices..received FAKE PS4 controllers that are COMPLETELY DIFFERENT to what I paid for…OVER €150 Down the toilet DO NOT PURCHASE ON FRUUGO”

Helpful Report

Posted 3 years ago

“I didn't even know we had reviews on Trustpilot, but apparently, they were all deleted. This company has tried to get us as customers for over 4 years but we DON'T BUY REVIEWS. Any reviews left about a business should be authentic and REAL, and all our reviews on Glassdoor ARE. I hope #TrustPilot goes out of business for such poor ethics allowing customers to pay for reviews that are FAKE.”

Helpful Report

Posted 3 years ago

“No recourse to complain about unjustifiable reviews and brush customers off to Danish regulatory bodies that also seem to shirk any kind of responsibility.”

Helpful Report

Posted 3 years ago

“Conner and Jim brought my new soffas today unpacked it used covering to lay it on while entering our house even put them were I wanted them great service thank you scs”

Helpful Report

Posted 3 years ago

“It wouldn’t let me validate my reviews . Sorry but if trust pilot wants reviews it needs to listen to users not ban us for genuine complaint. I’d like to be validated but you aren’t accepting my passport pic because it’s dark. Why do you not ask what made us sad.”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.5 based on 2,710 reviews