Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 22nd November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reviews are fake”

Helpful Report

Posted 4 years ago

“Reviews are fake and not genuine I am afraid.”

Helpful Report

Posted 4 years ago

“Trust Pilot is without a doubt the biggest peace of s**t I've ever come across. I've lost count of the number of genuine reviews of myn that they have removed, probably 5 this year because "they can't establish the authenticity of the review" no reason, no explanation, no opportunity for my customer to argue back or appeal it. I've had people put reviews up which have been fine but then suddenly we get the same s**t. Yet when there's a problem & I need help with some who's posted a fake review they're nowhere to be seen, I've sent 20 emails for help over the last month & had nothing back from them, yet they continue to remove my genuine reviews. Absolute bunch of cowboys, feel sorry for the ones that pay for this absolute peace of s**t.”

Helpful Report

Posted 4 years ago

“Trustpilot is a joke. It clearly supports scammers and fraudulent sellers of all kinds. If you write an honest, but bad review, it will be rejected on the grounds that it's "defamatory". There is no onus on sellers to prove their items are genuine - only onus on the purchaser to prove their case through "documentation" they request, that can't actually be provided. Any positive reviews on Trustpilot should be taken with a grain of salt, because chances are it's not a real review at all.”

Helpful Report

Posted 4 years ago

“Why can I only mark one review as helpful?? I thought I was marking numerous reviews as 'helpful' but noticed that as I marked one as helpful the previous one I had marked lost my helpful vote! That's not very trustworthy of you Trustpilot??? Like loads of others before me i am absolutely not trusting this review site any more.”

Helpful Report

Posted 4 years ago

“Can not be trusted that you comment will be seen on their. They use some of software to decide whether your review is authentic or not.”

Helpful Report

Posted 4 years ago

“This group removed my comments. WFT Are SCAM group. When people writing comments about WFT group after that Trustpilot remove all comments. Unbelievable Trustpilot supporting and helping to scam people. I am reporting to police hopefully soon WFT group gets arrest.”

Helpful Report

Posted 4 years ago

“Hi i wrote a msg on 25/10/20 re: order of airydtess delivery, update it arrived yest, d item received was made well but unfortunetly material was polyester n discription on ad was denium, will nt b ordering again as can go high street n buy correct items for pretty much same price, thanx for replying so quickly (airydress) bt no need as seen apolgies on other reviews n it seem standard reply to all, doesnt seem personal enough to individuals wiv grievevences”

Helpful Report

Posted 4 years ago

“READ THE REVIEWS BELOW !! VERY ACCURATE!! Trustpilot will remove a bad review, even if true, because they are being paid by the SCAM sites that screw their clients!!”

Helpful Report

Posted 4 years ago

“Trustpilot are paid by the companies you, the customer, review. If you write a bad, albeit accurate, review and the company object, it will be removed. Beware their hype they are only in it for the money.”

Helpful Report

Posted 4 years ago

“Made a some reviews there before I discovered I was virtually unable to write bad reviews for certain sites in a reasonable way while good reviews where no problems. To me this means the reviews there cannot be trusted.”

Helpful Report

Posted 4 years ago

“One of the prerequisites of finding investing platforms is not only the transparency but the users in general - and thus, the exclusivity - I have yet to reach out to the support who didn't reply within a few hours and get my issue solved. Prior to joining Cryptonest, I had such a bad taste in my dealings with Cryptocurrency from other mediums; this platform really changed the way I perceive investing in cryptocurrency mining and trading, and if anything, it gave me the confidence to speak with people that I otherwise would have assumed would've never responded - much less act like as an open book and offer a lending hand - you just don't get that anywhere else, not even close. If we have people with that investing drive during this recession and COVID-19 plague that has reduced cashflow for every business. Do well to check out CRYPTONEST.ORG”

Helpful Report

Posted 4 years ago

“They have flagged GOLF HOLIDAYS DIRECT for misuse but have not removed clearly bogus reviews, they allow GHD to contest negative reviews, GDH ask for additional information that they already have, if you do not respond within 3 days they contest your review, Trustpilot is deceiving customers, many people have lost money, Trustpilot allows replies from GHD with are clearly untrue, my advice is to boycott any company using Trustpilot.”

Helpful Report

Posted 4 years ago

“I have previously posted a poor review of kogan online.This company is absolutely appalling when trying to resolve a problem with my tv all im getting are excuses I have even spoken to the repairer myself who confirmed that the tv can't be repaired all I want my money back I urge people not to buy or have any dealings with this company”

Helpful Report

Posted 4 years ago

“Trustpilot formula is unfair! We have so many great reviews and still, our rating is slipping. They keep rejecting our clients reviews even though they are legit!”

Helpful Report

Posted 4 years ago

“They only add positive opinions in programs where they earn money themselves - for example: BuxInside.com (SCAM SITE).”

Helpful Report

Posted 4 years ago

“They only add positive opinions in programs where they earn money themselves - for example: BuxInside.com (SCAM SITE).”

Helpful Report

Posted 4 years ago

“Trustpilot betrügt alle Kunden, indem echte Bewertungen gelöscht werden und nachweislich Falsche zugelassen werden. Zudem kann man überall Bewertungen bei Trustpilot kaufen. Die Firma verstößt gegen ihre eigenen Regeln und läßt Bewertungen zu, die diffamierent und verleumderisch sind - das ist auch gemäß §187 StGB strafbar. Das Unternehmen verweigert die Auskunft zu einer ladungsfähigen Anschrift des Geschäftsführers. Im Netz sind Hunderte weitere Beschwerden dieser Art zu finden - Finger weg von den Betrügern!”

Helpful Report

Posted 4 years ago

“Trustpilot keep removing my reviews for Holland and Barrett even though I have an order number and reference to back up my review. Funnily enough Holland and Barrett are full of negative reviews elsewhere but on Trustpilot it appears they only allow positive reviews. I take it Holland and Barrett are paying them, therefore, Trustpilot in my opinion can't be trusted to show a true representation.”

Helpful Report

Posted 4 years ago

“Im so disappointed with trustpilot, as they keep deleting my reviews for kadocapital.com bitcoin trader. These people are scamming people from the U.k and trustpilot has got their review on. Shocking was the person who have a this company a positive review gave a positive review to trustpilot, this page had negative reviews but another page for trust pilot has all positive reviews. I found another company who has two pages one with positive and one with negative. I have emailed trustpilot with all the proof that I am genuine and I have left so voice messages on answering phone . But no reply”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,780 reviews