Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 22nd November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are just a scam review website Ok so here goes, you get scammed by a company... you want to write about your bad experience on somewhere people can see and know not to do business with such companies... you write on TrustPilot... your review gets pulled! Every damn time, then they try to tell you its some "automated crap" its not! Companies can pay them for likes, what good is that to a fair consumer market? TrustPilot should be forced to rebrand to DoNotTrustPilot.”

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Posted 2 years ago

“Melton kebab house. Brilliant. Bought two donor kebabs, the first in years. WOW. These were the best in years. Tasty, delicious and wholesome. Qell done guys.”

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Posted 2 years ago

“Trust pilot essentially gets its customers by blackmailing business into taking out their service, they let business be created on their site and then allow anything to be posted to the profile, its impossible to get a review taken down no matter what is said on a free account, it doesnt matter to them what is said I assume this improves dramatically if you sign up to the quite silly subscription price.”

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Posted 2 years ago

“They randomly ban you from writing reviews, which happenned to me without any reason or notice. After watching a BBC documentary I learned companies can pay them to vet the good reviews out. So it all makes sense if thats their bussiness model...”

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Posted 2 years ago

“Trust Pilot removed my review for a legitimate company without asking for proof of authenticity. I have only ever made 7 reviews on their site. I am very insulted.”

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Posted 2 years ago

“I placed a review about a building company which was not favourable they have come back with a personnel attack on me and my husband and you allowed it to be shown surely if I give an opinion on work carried out by a company I should not be subjected to this type of attack and lies written about me. It is libellous as recently a reviewer took someone to court as they posted a false review this works both ways why aren't the item posted checked for content. I intend to take the same action. and see about suing for libel.”

Helpful Report

Posted 2 years ago

“How utterly horrendous and untrustworthy, I left a review, the company (Vestiaire) replied, Trustpilot removed the review apparently it seemed shady to them, I supplied them with evidence, like my account, my order, the reply the company also sent to my email (the same as I have on Trustpilot) with the reference number... Trustpilot does not reply, so I think they should be UntrustworthyPilot”

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Posted 2 years ago

“I’ve never had a bad experience because ive only ever left reviews and never had a problem, but looking at these reviews about trustpilot vs the reviews on their own website… hmmmm”

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Posted 2 years ago

“I think trustpilot are biased, and are all for the seller and company's not the buyer or customer. I left a genuine honest review about Onbuy.com, and Hermes. Thankfully PayPal have investigated and got me my money back after dealing with these dreadful companies they don't respond and totally ignore you, little like Trustpilot. quite apparent they only ever seem to let the odd review go live for obvious reasons.”

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Posted 2 years ago

“As corrupt as Zavvi the company I've reviewed badly. Triustpilot removed my review of Zavvi & said it had been flagged by Zavvi. I entered everything including the order number. Corruption is clearly rife all over the Internet why would trustpilot be any different.”

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Posted 2 years ago

“Erg facilities post fake 5 star reviews every day conning vulnerable people Trustpilot know this but let them carry on They also remove genuine rubbish reviews”

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Posted 2 years ago

“Contacted Trustpilot to complain that EON Next Trustpilot score increased from 1.5 to 4.4 in a matter of weeks. Most the reviews for EON Next were very suspicious, with the wordings and descriptions very similar to one another. Trustpilot weren't at all interested.”

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Posted 2 years ago

“This parcel has more lives than a cat. Last night said it had been stolen, and to ask for refund. Today it appently arriving before 10.00 a.m. It's a miracle.”

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Posted 2 years ago

“Very corrupt and biased company that will only allow certain reviews. Had 5 legitimate reviews deleted about companies that I have had bad experiences with. Will never trust Trustpilot, nothing on that website seems legitimate.”

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Posted 2 years ago

“Good support and services vps best”

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Posted 2 years ago

“My complaint has been going on now for at least 3 weeks maybe more and still hasn't been resolved studio have been absolutely dreadful all i want to do is send my parcel back they were supposed to come last Friday 19th i sat in all day no collection ive spoke to them today at 12:45 they said they would ring me back in 2 hours im still waiting absolute waste of time very ANNOYING and im very ANGRY and upset”

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Posted 3 years ago

“Samuel make me very happy and he give very good service”

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Posted 3 years ago

“This company can not be trusted, paying businesses can flag reviews and have them removed. Not only is this unfair to smaller businesses but there is pressure for businesses to use Trustpilot and even pay them.”

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Posted 3 years ago

“This site is very dangerous they are promoted scammers and frauds.”

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Posted 3 years ago

“This company is not reliable. The reviews... I don't even know if I can trust them. A horrible website and company. Don't trust trustpilot.”

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Posted 3 years ago

Trustpilot is rated 1.4 based on 2,780 reviews