Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,818 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,818 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 10th December 2024

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a bad experience with Trustpilot removing reviews that didn't suit the company that must be paying them to monitor this.”

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Posted 11 months ago

“This company also deleted my negative review on a so called company modelsportrc.it .I have proofs from the bank Aidexa that modelsportrc.it received the money.Never send me the products claimed that didn't receive the money and still the modelsportrc.it scams people around the world.But TrustPilot is covering them up by deleting negative reviews so new consumers don't realize that will get scammed by the modelsportrc.it.I send them all the proofs but obviously Trustpilot doesn't care if their client is a scammer because they get paid by them. This so called company will either tell you that didnt receive the money or will send you fake stuff such as fan or cement or bottles. Trustpilot also threatened me that they will shut down my account because i wrote negative review on my authentic experience.”

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Posted 11 months ago

“The worst company for small businesses. They hold them to ransom and extort big sums of monthly payment. SAY NO to Trustpilot”

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Posted 11 months ago

““I returned the faulty product to kube 3d explaining the problem I was experiencing Alex responded immediately and kept me informed of the returns process . This morning , I received the correct product and everything is fine . Excellent customer service thank you””

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Posted 11 months ago

“I wrote this about a company. "They operate in violation of the GDPR." After that, Turstpilot immediately suspended my user account. It seems that if you describe the GDPR in one of your reviews, your profile will be deleted immediately. (GDPR - European Data Protection Regulation.)”

Helpful Report

Posted 11 months ago

“Rubbish company cancelled membership you put a review on if the company don’t like it it gets took off trustpilot are fakes”

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Posted 11 months ago

“Trust Pilot knowingly publishes fake reviews that are irrelevant to the business and defamatory. This business deserves to go out of business as it has no integrity and overcharges its customers. trust Pilots are completely untrustworthy.”

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Posted 11 months ago

“I returned the faulty product to kube 3d explaining the problem I was experiencing Alex responded immediately and kept me informed of the returns process . This morning , I received the correct product and everything is fine . Excellent customer service thank you”

Helpful Report

Posted 11 months ago

“Robots controlling reviews, has become unreliable so God knows what review is genuine or not. Had a genuine review blocked as apparently its something to do with business review...but they don't tell me any more information. Useless.”

Helpful Report

Posted 11 months ago

“Reviews.io publishes true reviews would they be positive or negative unlike many others, I wont mention! No wonder trustpilot don't like them. Truth being difficult for trustpilot to comprehend!”

Helpful Report

Posted 11 months ago

“Trustpilot seems having a service that scamming webshops are using to get around and avoid bad reviews and make it difficult for reviewer to rate them”

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Posted 11 months ago

“They delete all the negative reviews, even though they are genuine. Trustpilot can't be trusted.”

Helpful Report

Posted 11 months ago

Helpful Report

Posted 11 months ago

“TrustPilot suppose to be 'the' trust reviews site, one wonders. Few companies who pay trustpilot will reject negative reviews claiming it is for 'integrity'. It is notrust the pilot”

Helpful Report

Posted 11 months ago

“NOTHING BUT DISCRIMINATING RACISTS”

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Posted 11 months ago

“They adding all Fake reviews even i give them all the evidence for one Scammer platform. They choose to announce the fake review only and hide the facts.”

Helpful Report

Posted 11 months ago

“If a business pays for a business account, they can request the removal of reviews by requiring customers to jump through hoops to prove their authenticity. It's evident that they intentionally leave these reviews up for an extended period, only removing them after six months, banking on the likelihood that the reviewer won't revisit the issue once emotions have subsided. Use Google as you review platform they won't remove them for money.”

Helpful Report

Posted 11 months ago

“Terrible company, they remove your review ask for proof, you provide proof and they say it's not good enough even though you have a reference to the case your referring to and you are logged in to that companies website with your product on display Been wasting my time trying to reason with them, until I thought my experience with trustpilot is worse than my experience with the company I was initially reviewing. So for anyone thinking of leaving a review forget about it unless you accidentally got your passport photo'ed in your issues”

Helpful Report

Posted 11 months ago

“Trustpilot removed all my reviews for no reason at all ,helping online scammer stores to get away , so that more People get scammed , even i dit send Proof all the time , Un top they're putting their logo and does online scammer stores , like anonyme simkarte.de /com , i mean come on now , i would like to know what idiot who is responsible for deliding all those reviews on trustpilot , and the best part norway to reach out by phone , it's time that a another review website takes over Trustpilot , trustpilot It's not trustworthy after all .”

Helpful Report

Posted 11 months ago

“They removed my review without proper investigation.”

Trustpilot 1 star review on 31st December 2023

Helpful Report

Posted 11 months ago

Trustpilot is rated 1.4 based on 2,818 reviews