Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

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Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

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Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 2 star review on 22nd November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a scam”

Helpful Report

Posted 3 years ago

“Read to believe .. TRUSTPILOT IS DISHONEST IN TAKING SIDE Is this a joke ? Is this because it goes against your institutions ? Is there any honesty left in the uk ? Now we use YouTube and we will carry on equally denouncing trust-pilot We are 4 of us that have been conned by the Nationwide Pathology We have the right to insert 4 TRUTHFUL review For the very dishonest Nationwide pathology They are in breach of contract Stop this honest behaviour which has become the norm in the UK We will publish all this on google To even denounce Trustpilot If your site is honest Then you must publish the review And help others To: Covid Subject: Form Submission - Contact Form Sent via form submission from NWP Orders Query Category: I need to amend my delivery details Name: Reference Number: 4210026 Email: Message: I am the person who ordered for 4 of us For the same address ngale Kevin Mathieu Remie For the same address But we have not received anything Please advise Regards”

Helpful Report

Posted 3 years ago

“This really is a filthy business they are running...utterly riddled with corruption. If/when the online review/reputation industry gets any type of independent regulators...Trust Pilot will be rumbled big time. We're a business who undertake plumbing, heating, electrical and drainage repairs. It's a hugely competitive business with a very high volume of customers. We attend over 150 properties a day. Nearly half of all our customers find us in printed magazines and directories and so if those customers don't search for businesses online, you can bet they won't review them online...good or bad. So after an upset customer created an organic listing for our business (can you believe this is allowed without proving they had a genuine experience), the page has just attracted more negative reviews. Obviously, as a business you cannot even respond or flag reviews that break their policy unless you 'claim' the listing. We were reluctant to claim ours for the obvious reason that half our happy customers won't leave reviews on there, but it was never going to improve so we claimed it.....what a huge mistake...and here are some of the things that followed; - We had a customer say we didn't attend their property in the same day and didn't refund the £42 call out charge. We responded with proof that we did...nothing edited by customer, flagged up again with Trust Pilot saying there was proven miss information published and they came back saying it doesn't contravene their guidelines! - We had another bad review where we responded and because the reviewer didn't 'like' the response, even though it was amicable, rather than edit their original review they have been allowed to post new reviews that appear at the top of the page...when the customer only had one experience with us I could go on and on but you get the idea. Mainly it's lies and slander that they simply don't take down. I've seen the articles online about John Lewis with one star and Argos with 5 stars (guess which one has a premium paid for subscription?), I've seen the watchdog investigation on Trust Pilot and I've just had the joy of reading these reviews. When your product is based on authenticity and trust it makes the crime even worse..taking advantage. All in all, a very shaky business model when you think it could be taken down instantly. Not a huge business really 71 million turn over, less than 700 staff...they're going to need a legal department bigger than that when the regulators arrive.”

Helpful Report

Posted 3 years ago

“I used to like TrustPilot. But for some reason they have now stopped accepting negative reviews. Some recent examples include Giffgaff who delivered a phone where the battery wouldn’t charge, Hermes where they left my parcel in full view on my front doorstep. I also tried to review a network provider who’s coverage was poor (less than 3G). Despite giving order details, tracking numbers, account numbers, return details etc., TrustPilot won’t publish the negative review. I even gave details of Giffgaff accepting the return and issuing a refund, but even that isn’t acceptable. I’ve asked what more information is required but they haven’t helped. So sadly I no longer trust the TrustPilot reviews to be accurate and fair and reflecting all experiences. I’m glad I’ve found this review site. I’ll be using this one from now on.”

Helpful Report

Posted 3 years ago

“Hooked left right and sinker . From completely doctored reviews of a company called ravenmarkets now ravencoin, I invested all my savings. 3 months down the line this company is a complete SCAM ,not even a business. But each day tustpilot tweak its page keeping false good reviews up. Once my worst fears were answered this company has ran away with all my savings I' made my point clear about ravencoin being scam . Trust pilot have removed all of my reviews to what a very valed , Silenced me ,by banning me from reviewing ravencoin. This isn't just me its happening to as im incontact with a few victims of ravrncoin and all of us are getting our reviews continuously removed. Doctored ,Unlawful . Definitely not TRUSTWORTHY . They are completely standing with fraud.”

Helpful Report

Posted 3 years ago

“I have tried to check the reviews on axa car insurance. You have 2 websites under each other one states 4 stars and the other states 2 star, now call me stupid but this has really confused me and has changed my opinion on axa and yourselves. I have been trying to get hold of axa for 2 hours making over 11 calls and each time i get a altermated messages or cut off. Your star ratings do not make any sence”

Helpful Report

Posted 3 years ago

“Untrustworthy Trustpilot. My instinct is that Trustpilot is benefiting from being paid by benefiting companies. As a long standing reviewer I am disconcerted that it removes genuine reviews about small companies.”

Helpful Report

Posted 3 years ago

“They remove most of my reviews and when I provide evidence they still do not get reinstated. I have a feeling they are batting for companies that pay them”

Helpful Report

Posted 3 years ago

“Through trustpilots great reviews of a company called ravenmarkets now ravencoin I invested all my savings. 2months later ,All the reveiws turned out to be fake and I'm now massively out of pocket ravencoin ignore all my requests for refund ,closing down my account and now trustpilot have stated I'm banned from reviewing ravencoin stating I'm abusing them........hang on a minute RAVENCOIN ARE SCAM NOT EVEN A COMPANY . DO NOT TRUST TRUSTPILOT. ALL OF IT IS DOCTORED FOR MISCONCEPTION ,,,,,,,FACT.”

Helpful Report

Posted 3 years ago

“The reviews you put on are NOT a true reflection of some companies, for example Harron Homes which undoubtedly have a reputation of building poor quality houses get a good star rating because most of the good reviews are from people who haven’t even had there houses built yet so how can this represent a true reflection on the standard of there houses”

Helpful Report

Posted 3 years ago

“They remove genuine reviews but wont take down fake reviews left by rival companies and extortionists!”

Helpful Report

Posted 3 years ago

“Trust pilot removed a honest review based on the company who received the badish review asking them to.”

Helpful Report

Posted 3 years ago

“Do not PAY Trust Pilot - despite paying, they have refused to remove a scam account set up by a competitor- the domain name blatantly goes to a web page full of the competitor’s adverts- and they keep removing positive reviews that they claim are fake because our customers don’t respond to their emails- no reason to think they’re fake and tbh not everyone checks their email that often or might have junk filters - so paying for an account is pointless- and it’s taken me weeks to ring customers to get those reviews- it’s utterly utterly soul destroying - if you’re going to get reviews suggest another platform”

Helpful Report

Posted 3 years ago

“corrupt reviews and delete negative feedback do not use OR BELIEVE ANYTHING TRUSTPILOT SAYS”

Helpful Report

Posted 3 years ago

“Excellent and professional investigative services. I hired Mr JOSH for a very private and difficult matter of hacking my husband's phone and he far exceeded my expectations. He helped me get some info such as whatsapp, facebook, text messages, call logs and even phone conversations that I needed for proof of his secretive affair. The first time we spoke, we had a very long phone consultation in which he gave me all my options that he could think of to resolve my case, and he even recommended I try other options before hiring him, which shows that he is honest. I decided to hire him and I am glad I did. He is a fantastic investigator and a great person; to all loyal partners out there if you have a dishonest partner don't hesitate to send him a mail Contact: CYBERAPPHACK @ GMAIL . COM.”

Helpful Report

Posted 3 years ago

“Payton Bryant has been excellent from the start very knowledgeable and sharp witted in experience as per my problem. It took just a few minutes for him to be set up and ready, worked remotely on the targeted phone and in just 5 minutes he was done. Wow! Best experience i have received so far from any technical support representative. Thank you and God bless, Keep up the Good work. WWW . HACKERSCOURT . COM +1 732 903 5876”

Helpful Report

Posted 3 years ago

“Real and reliable hackers should be appreciated for the good works, I was privilege to mail hacker4wise last week and after this hacker worked for me, i got the good results have been longing to get about my spouse since the past 3 months after contacting this hacker i got all of that.I just want to take my time to appreciate you and also in the space of a week i have also referred 3 of my friends to this hacker (Support@ hacker4wise.com) and he has never disappointed them. GOD BLESS YOU”

Helpful Report

Posted 3 years ago

“If your unlucky enough to have problems logging into trust pilot they don't have a clue about customer service or customer focus”

Helpful Report

Posted 3 years ago

“Horrible system. After creating an account and inviting our customer to leave a review, Trustpilot decided to remove more than half of our hard-earned reviews. Extremely demotivating...”

Helpful Report

Posted 3 years ago

“I've been using this software to track my staff for one year. What I like about the software is the fact that it lets me monitor my employees remotely from any device. All the data from the target devices is saved on online dashboard which I can access whenever I need. Hackerscourt has many good features, including screen recording, secret recording via webcam and microphone, live panel (viewing computer screens in real time simultaneously) etc. The software is easy to use, the recorded data is represented in charts and reports. The soft works without bugs despite the fact that I track 53 computers. Good soft for both small and big businesses. EMAIL ADDRESS HACKERSCOURT 123 @ GMAIL . COM WEB / URL WWW . HACKERSCOURT . COM”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.4 based on 2,780 reviews