Trustpilot Reviews

Name: Trustpilot
Rating: 1.41

1.4 Rating 2,837 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,837 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 10th January 2025

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed 16 reviews on different web shops I purchased from, via TrustPilot. 11 of which were 4-5-star, and 5 were 1-2 star. I followed TrustPilot review policies precisely, not mentioning any personal or product details, or being offensive/rude. Out of 16 reviews, all reviews all 4+ reviews were published and none of 1-2 star reviews were published. After contacting TrustPilot, I was told there is a 2-week waiting period for bad reviews. It is now over 3 months, and no, none of my 1-star reviews made it onto their site.”

Helpful Report

Posted 4 years ago

“Bought an item from smartteck-outlet on ebay #163671786546 they had 100% rating Was the wrong item so sent back at my cost it wasn't easy left a bad comment after speaking with e bay rep who said it would be ok. Guess what removed lied and blamed paypal So i go to trust pilot where smartteck-outlet have a not so good rating.(well up until now it seems) I leave my comments say never use again bad service etc Guess what removed Trustpilot got forwarded the emails and proof of purchases and sweary e mails from smartteck-outlet i have e mailed Trustpilot but no reply. Don't trust trustpilot Oh the irony”

Helpful Report

Posted 4 years ago

“Atrocious bias and a lack of integrity. Trustpilot charges companies and businesses for its services and consequently isn't impartial from the outset. It allows fee payers to object to honest and deserved negative reviews and removes reviews that don't breach its own guidelines. There is no point from a consumer's perspective in Trustpilot existing.”

Helpful Report

Posted 4 years ago

“I filled negative review for GearBest purchase and after 3 days (TrustPilot) they removed my review because Gearbest reported my review as FALSE. I've sent TrustPilot a copy of bank statement, prinscreent of the order from GearBest "Order" section and my review still remained Hidden. Money really does makes the world go round”

Trustpilot 1 star review on 25th January 2020

Helpful Report

Posted 4 years ago

“horrible review system. They don't post your reviews which is sad”

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Posted 4 years ago

“after leaving a negative post my honest comments were removed,this i find is not the only one DO Not trust these people”

Helpful Report

Posted 4 years ago

“This site removed my review keeps wanting contract information..on the company I placed the complaint on..I've explained 3 times now I didn't have one..I gave them all the information I had Your company is just as racist and you pick and choose to call persons making complaints liars”

Helpful Report

Posted 4 years ago

“I posted an honest negative review about m247[.]com on TrustPilot... and the company flagged my review!!! The review was honest. The review told the truth. I told the company to follow up with me. But that was back in December. They didn't follow through. Typical of a company who supports scammers. I don't use m247. But their customers have been doing tons of XMLRPC WordPress attacks on my site, hosted with another company. They refused to follow up. So, I complained. But then today... ONE MONTH LATER, I woke up with an email from "Manuel at Trustpilot Compliance" saying that I MUST give them impossible to obtain information about me being a customer of m247. EXCUSE ME??? I saw on Trustpilot NUMEROUS one-star reviews about their tactics. But I am very well versed in security on WordPress sites like mine. And when a company says "We don't care," I stand up and make my voice heard. The American Way. But NO... "We don't comply with CDA 230. We are a Danish company." Well... you do have an office in New York City, Trustpilot, ergo, CDA 230 applies. I found out that Trustpilot supports bad actors and silences the people who out them. GDPR at its best... /s”

Helpful Report

Posted 4 years ago

“Excellent! 👍👍”

Helpful Report

Posted 4 years ago

“Trustpilot UK is not a neutral site for people to leave reviews, they are biased and take down honest but negative reviews, one in particular is the reviews of learning people UK, each time a negative review is left three positive ones appear, each and every time., these appear just saying thanks for all the help or very helpful when I rang etc. I personally left an honest review which the next day was held back because Learning people said they did not recognise me, they know full well who I am. Learning people are now blocking reviews saying they are defamatory, So I ask what is a site for reviews really for if not leaving genuine reviews and if Trustpilot UK is not biased why take down reviews because a company does not like it, the whole point of reviews is to show/detail the experience had with a company.”

Helpful Report

Posted 4 years ago

“They are a woke org who actively promote fake reviews and censor people like myself because we are a supporters of Israel.... call us racists for mentioning a person in another country yet they hate Israel and help fund BDS.... so the woke hypocrisy exposed there.. anyway I deleted my reviews and account with them.. they also charge I believe so they will be posting fake reviews to keep the money coming in...... my crime was daring to say that an ‘indian’ (that I spoke to) in a indian call center in India.... was derogatory to Indians? Yet like I say they hate Israel and are anti-Semitic.....”

Helpful Report

Posted 4 years ago

“Good morning these guys from truspilot are some dirty people who take money from companies not to post their reviews and delete at least thousand deleted 3 accounts so I can no longer write to doctorunlock.net which is one and the same company with directunlocks with Appleiphoneunlock.uk and imeiphone.net and anyone will post badly they will delete your reviews but we should report or post nothing on truspilot so as to not take more money from google”

Helpful Report

Posted 4 years ago

“This company will only publish positive comments. I had a horrible situation with Kidly and they refused to publish my review because they said it was derogatory and inflammatory. This is so biased. Customers should know the truth before buying items.”

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Posted 4 years ago

“When trustpilot are paid by companies to publish reviews and if you leave a negative review it is no surprise they try to protect their paying customers by removing negative reviews. I have left reviews on trust pilot but after problems with my last review I did some investigations of my own and found you should not believe the ratings left on trust pilot and I like many others will never leave a review on trust pilot again the name implies you can trust them but believe me you can not!!!”

Helpful Report

Posted 4 years ago

“Hello everyone who has written reviews on truspilot these guys are some jigs that so far have cleared me 3 accounts as I write bad doctor unlock.net and many like me have happened so must report to google thank you”

Helpful Report

Posted 4 years ago

“Besides being a fake independent reviewer, they sold my email address and now I am being inundated with spam.”

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Posted 4 years ago

“Seriously Trustpilot FIX YOUR SEO. I constantly see customers from the United States, United Kingdom and most of Europe leaving reviews for a business under the au.trustpilot.com URL - this tends to come up FIRST in search because of the au. at the start of the URL - NOTE TO CUSTOMERS .au is for AUSTRALIAN Consumers, if you are American, British or European please find your business under your local domain. This just makes Tustpilot even LESS trustworthy plus all the other stuff people here have commented. Why would I now go onto your site to look at reviews for an Australian business when almost 80% of the reviews are from consumers in other countries?! Granted yes I know most won't look at the URL and the .au subdomain but it's YOUR JOB Trust Pilot to tell them that they are about to comment on an AU business not UK or US. Pull your head in or shut the whole site down, joke.”

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Posted 4 years ago

“Club factory”

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Posted 4 years ago

“Trustpilot exposes reviewer name to public and set up account without authorization.”

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Posted 4 years ago

“I believe some reviews are truthful and reliable and some are not. I like to check them for a company but do not rely solely on the reviews.”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,837 reviews