Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,824 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,824 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 26th December 2024

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My reviews on creed fragrances got removed twice, for honest feedback on the poor quality. No bad language or any personal information given, just an honest review.”

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Posted 2 years ago

“Took down a genuine review when I have all the evidence to proove authenticity”

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Posted 2 years ago

“What’s a the point of a review website when they ask you to validate you review by proving documents when you do so they still say it’s not enough lol just leave your review on good trustpilot is a waste of time and energy they have terrible staff and terrible policies”

Helpful Report

Posted 2 years ago

“Absolute riduculous review site, allows people to leave false reviews and will not remove them!!!, we didnt even set up a TrusPilot site and dont want one!!. Will be seeking legal advice to remove our company from TrustPilot as they have set an account up without our authorization!!.”

Helpful Report

Posted 2 years ago

“Proper scammers, they take down your negative reviews. You show them all the details and still, they are taking down your review if is negative. All the paid ones will stay on. Shame and not correct at all.”

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Posted 2 years ago

“Most of these reviews are from people complaining they're having their reviews removed - thing is, all you need to do is prove you have used the company's services to keep your review up or reinstate it. I found them friendly and as soon as I contacted them they told me exactly what to submit to reinstate my review.”

Helpful Report

Posted 2 years ago

“They allow anyone to put a mark against companies without any verification of having done business with that company whatsoever. Google reviews work similarly, but they don't carry the same weight as those from Trustpilot, who claim to be all about authenticity. A genuine request to remove two completely fraudulent reviews was met with total indifference - in fact, I was encouraged to complete the bogus profile page that was set up for the review!”

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Posted 2 years ago

“They remove legitimate reviews. I imagine they are paid by companies that want to hide their poor service to remove reviews showing said companies as bad. I no longer trust them.”

Helpful Report

Posted 2 years ago

“I DON'T TRUST TRUSTPILOT ANYMORE. I have asked Trustpilot for help. Their response was lazy and pathetic. To cut a long story short, they are a gang of UNGODLY LAZY ZOMBIE HEATHENS. Goodbye and good riddens. ☹️🤨🤔🧐👎☹️😠😡”

Helpful Report

Posted 2 years ago

“I placed a legit review on a rogue company. It was removed after it was flagged as a false review. I had to produce proof of payment, invoice etc. I did and the review is still removed. Absolutely crazy, they're protecting the rogue traders”

Helpful Report

Posted 2 years ago

“Threatened to remove my review of a government contractor because I would not provide them information from my taxes. What a group of frauds and scam artists...”

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Posted 2 years ago

“They deleted all my accounts because i have badly reviewed Revolut, one of their best customer. Shocking. Trustpilot support refuses to answer my emails regarding the matter. I have posted on Twitter as well”

Helpful Report

Posted 2 years ago

“Trust pilot are a ridiculous company who removes peoples positive reviews and by the looks of it leaves the negative ones behind to make whichever the company look bad.”

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Posted 2 years ago

“Trustpilot remove honest yet negative reviews of companies. It's as though they are trying to protect them...... Or don't value anyone's opnion.....”

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Posted 2 years ago

“So i had an experiance with Areatrading.io which i felt was untrustworthy for a start their had to pay to a merchant which was called the ice cream machine £200 and i was on the phone to them for about an hour. The guy was very pushy and wouldnt take "ill think about it and come back later" as an answer. They delete all negative reviews if i have a bad experiance i have every right to write a review, to say im spreading lies without proof is very unprofessional, considering the fact i have proof.”

Helpful Report

Posted 2 years ago

“Pls be careful with playing in casino rewards zodiac because now if win never u will get ur win I be was spending 6000$ in game I win 160684 $ but I didn’t get because the website for casino control the even I have pictures I win and the game didn’t pay pls never ply there”

Helpful Report

Posted 2 years ago

“Con merchants disgraceful My sofology review removed within an hour and replaced with 15 5* reviews”

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Posted 2 years ago

“No publishing my review with a legitimate reason.”

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Posted 2 years ago

“Trustpilot block legitimate reviews for no reason. I suspect some financial incentive is there .This has happened on several occasions.”

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Posted 2 years ago

“Untrustworthy company, it seems, if they deem a business to have too many bad reviews there must be a conspiracy ! (GoFraudMe) HONK HONK”

Helpful Report

Posted 2 years ago

Trustpilot is rated 1.4 based on 2,824 reviews