Trustpilot Reviews

Name: Trustpilot
Rating: 1.41

1.4 Rating 2,837 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,837 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 5 star review on 10th January 2025

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deleting negative reviews as always - very frustrating”

Helpful Report

Posted 4 years ago

“TrustPilot letting people know which company is fake or real and aware us and safe us from scammers... no more fraud if you follow and believe on TrustPilot...”

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Posted 4 years ago

“Not much trust to find at "trust"-pilot! Post anything negative and it'll be removed.”

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Posted 4 years ago

“Awful customer service. They asked for evidence to prove my review was legitimate. 3 weeks later still no response after evidence was submitted. No point in having a platform for reviews when you can’t voice a concern over a company. Don’t bother with them.”

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Posted 4 years ago

“Used to put all my reviews on Trustpilot good and bad until I reviewed Halfords as I was so pleased with the service we received. Trustpilot refused to publish my review and wanted me to jump through hoops to prove my review with paperwork etc. I cancelled my account. So beware do not believe everything you read on that site.”

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Posted 4 years ago

“Worst company ever”

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Posted 4 years ago

“We are not even a customer of trust pilot and they have allowed a person to leave a negative review of us even though they are not a customer of ours. I will see what i can do about this if anything judging by the negative reviews trust pilot themselves have got.”

Helpful Report

Posted 4 years ago

““Stay Away, Horrible Customer Support” They don't support the companies that pay them even when you prove to them that the review is fraudulent. Going through their reporting process is a complete waist of time because they do nothing about it. I plan to exit this company as soon as possible. Do yourself a favor and go with another review company”

Helpful Report

Posted 4 years ago

“Trust Pilot looks to be corrupt. A bad review is taken down if a trader reports it. If you follow their protocol - they still ignore all evidence that proves the review to be genuine. Makes you wonder who is paying who. A fellow journalist has told me they are being investigated, so it will be interesting to see how long they survive. Do not believe the 5* reviews on this site and remember the 1* reviews have often been removed and so altering any scoring system.”

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Posted 4 years ago

“When I wrote a review about the dis_service I received from Crystal Chauffeurs I then read THE BIGGEST LOAD OF BULLDERDASH I'VE EVER READ IN MY LIFE THIS COMPANY TRIED TO SUGGEST MYSELF AND MY 80 YEAR OLD HUSBAND WERE ON NARCOTICS WHEN WE GOT MARRIED! IM ACTUALLY IN TEARS OF LAUGHTER!”

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Posted 4 years ago

“1 review 0 helpful votes “Stay Away, Horrible Customer Support” They don't support the companies that pay them even when you prove to them that the review is fraudulent. Going through their reporting process is a complete waist of time because they do nothing about it. I plan to exit this company as soon as possible. Do yourself a favor and go with another review company”

Helpful Report

Posted 4 years ago

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Posted 4 years ago

“Trust pilot is one of the worst companies we ever dealt with, stay away, they encourage people to write bad reviews, so they trick companies to to buy their bad services, stay away”

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Posted 4 years ago

“Trustpilot removed my 2 star review of TorFX stating that the said company, TorFX, had made a complaint that it was posted on the wrong page. Trustpilot has not contacted me regarding this and it was removed on the 14th January. I would have been open to discuss the ‘appropriate’ page if they had. I have emailed Trustpilot’s customer service over a week ago to question their decision but I have not received a reply. This has certainly caused me to doubt Trustpilot as a reputable review site and I will not be using them again.”

Helpful Report

Posted 4 years ago

“Trustpilot only show reviews with good high stars. It is a European company that disapproves of any negative reports as thus affects advertising revenues in which they state an item is excellent - just look at the Five Star rating. This can leave YOU with a useless bit of equipment while THEY make money from your previous Excellent 5 Star approval. A rather junk platform”

Helpful Report

Posted 4 years ago

“Trustpilot only accept highly bested reviews. It is not a platform for open debate and runs shy of letting people report the truth. In essence it has become a low class reporting media”

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Posted 4 years ago

“Deletes all the reviews but the bad ones that are not true..”

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Posted 4 years ago

“Our trip to Dubai through the first group has been so amazing. We visited all their hotels and construction sites with the help and assistance of our amazing and professional Mr Ehab Raafat and we never had enough of it. If we have more money, we will invest more into hotels withThe First Group.”

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Posted 4 years ago

“Trustpilot is a scam company they created our fake profile and when we asked them to remove they are not removing it and saying its public transparent reviews website. I have read an article on their own website which says we can contact them to have any of our content removed but when we did they are not listening to us. please avoid using their service they are scammers.”

Helpful Report

Posted 4 years ago

“Trust pilot are forcing me to use alternative words to deviate from The truth I have already changed the wording twice and they want me to take out the word ‘misled’ I feel that if I take this word out it won’t stop the company dial a flight from misleading other people at the time of holiday purchases Trust pilot only care about the companies they make money from not the customers DO NOT TRUST TRUST PILOT!!”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,837 reviews