Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,781 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,781 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“www.logsforsale.co.uk 102 reviews left in a 24 hour period, all 5 star except one. Not possible !!!!”

Helpful Report

Posted 5 years ago

“I am not sure why did I get harassing emails by Trustpilot and by the company I complained about. I left the review with one star and explained what’s happened and the Trustpilot removes bad one star reviews and only leaves the fake one with five stars. Amazing, is it a corrupt website too? The companies basically pay to the Trustpilot to harass costumers who live a real reviews. That’s unbelievable!”

Helpful Report

Posted 5 years ago

“They do NOT publish bad reviews, they don't allow basic words such as "misleading". Trustpilot is certainly operating in favour of they paid subscriptions and not in favour of consumers. Do not trust the TrustPilot reviews ever”

Helpful Report

Posted 5 years ago

“They make you remove bad reviews. what is the point of this company review then. They dont protect the public. It’s like they support the scams! They are the most unreliable spineless review company in existence!”

Helpful Report

Posted 5 years ago

“$4200 a year MINIMUM fee to display your trustpilot score on your website... They have a "free plan", but literally the only thing you can do with it is advertise trustpilot on your website for free (I guess it is free advertising for them, that's why they call it "free"). The free plan doesn't let you display your rating, not even in the most minimal way. I.e. you get absolutely nothing of value with the free plan. Seriously trustpilot? $4200 a year for a link to your site and a rating display? A complete ripoff.”

Helpful Report

Posted 5 years ago

“A dreadful company!!! Fake, fake, fake. They are clearly accepting money for reviews and also to remove negative reviews. They are allowing awful company's to maintain a good score. Such a shame as the concept is good and people do trust them. They need to take a look at their morals big time!!”

Helpful Report

Posted 5 years ago

“Absolutely terrible company. Account manager ignores us constantly, they never want to help you and its impossible to be able to speak with anyone. It's shocking that they can behave like this when their site is being used to criticise others of the same thing. Do not use this company, its a complete scam!”

Helpful Report

Posted 5 years ago

“They deleted my review. Asking the reviewers to come in confrontation with the reviewed businesses !”

Helpful Report

Posted 5 years ago

“Scam. Pulled my review of Reverb.com and never explained why.”

Helpful Report

Posted 5 years ago

“I wrote a negative review of InstaDubaiVisa.com, which is a total scam. Yet, TrustPilot pulled the review. I wrote to TrustPilot and told them InstaDubaiVisa.com claims are simply unsupportable. My wife could not get a visa via InstaDubaiVisa.com yet hundreds of so-called satisfied customers from Africa and South Asia apparently have no difficulty at all? Of course, these glowing 5-star reviews are a complete fabrication. I asked TrustPilot to contrast the almost wholly negative feedback on TripAdvisor for InstaDubaiVisa.com with the abundance of 5-star reviews on Trustpilot. Trustpilot does little to weed out fake reviews and protect its subscribers from predatory companies like InstaDubaiVisa.com who are manipulating its site to act as a cheerleader for their fraudulent business. Moreover, when I asked TrustPilot whether it has any vested financial relationship with InstaDubaiVisa.com, or whether it gets any commissions from this company, they refused to respond. Go figure?”

Helpful Report

Posted 5 years ago

“Untrustworthy. Supplied evidence they requested and basically ignored it. Allowing dishonest companies to get away with poor service. Quite suspicious.”

Helpful Report

Posted 5 years ago

“Poor service by overseas office rep. Managed to mix up two reviews and allow/ publish a completely unrelated response to my initial review. THEN had the audacity to advise Me to either delete or amend the rouge response !!!!!! Why are you there TrustPilot if we are unable to Trust You to resolve.”

Helpful Report

Posted 5 years ago

“They are choking in their own vomit, because they are vomiting now. Over time they've become untrustworthy! This is seriously unfair, and ridiculous! Trustpilot should not be trusted! They are violating free speech! by removing reviews that are too negative.. No free speech? I guess the only method against it is free physical contact, which would would be wrong.. Remember when a company is rising too much, dismiss it, and let it fall. no mercy! because they're on their way to become corrupt. It happens every time. Whatever that is rising, shall also fall is the law of balance. So remember to keep things in order, by going opposite when something is getting too good to be true. Maintain balance!”

Helpful Report

Posted 5 years ago

“Removes bad reviews all the time!!”

Helpful Report

Posted 5 years ago

“They remover bad reviews all the time and their customer service is beyond garbage!! Never trust Trustpilot.”

Helpful Report

Posted 5 years ago

“Placed a one star rating about webuyanycar ..... I wasn’t rude , I just said the facts ..... Trustpilot removed it .... obviously we are only allowed to give good reviews .......what a waste of time !”

Helpful Report

Posted 5 years ago

“Sorry to hear. Trustpilot couldn't care less.”

Helpful Report

Posted 5 years ago

“Tried to post review about appalling Agoda booking website. Trustpilot did not recognise my password,so unable to post critical review.RUBBISH!!They recognised my password previously and nothing has changed. So whats going on?”

Helpful Report

Posted 5 years ago

“Should be renamed DISTRUSTPILOT. taking money from businesses says it all. Biased towards +ve's mainly, if any paying company complains about a review, it is promptly removed. I know, Ive had my ones removed and no longer post on their site anymore.”

Helpful Report

Posted 5 years ago

“TrustPilot is the absolute worst for reviews. Any business is able to PAY for negative reviews to be removed. I am part of a organisation that is targeting a certain scam business - We leave countless negative reviews on trustpilot (which contain 100% valid points btw) and trustpilot just willingly remove the comments at the scammers request. I've written to trustpilot to review how they operator. I am awaiting a response from them. If you want true reviews that are not fiddled with, dont use trustpilot. It couldn't be further from the truth.”

Helpful Report

Posted 5 years ago

Trustpilot is rated 1.4 based on 2,781 reviews