Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 2 star review on 22nd November 2024

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Take a look at their review page of parfumly.com (a belarusian site claiming to be norwegian). There over 30 reviews dated Sept 20th to Sept 25th 2021. ALL of these 30 different reviewers have left exactly 2 reviews - 5 stars for parfumly.com and 5 stars for Wow Tea. What an amazing coincidence... Dig back further and you see the same pattern in the TrustPilot Wow Tea reviews - short periods where they suddenly get a mass of 5 star reviews followed by nothing but complaints. Surely TrustPilot's advanced fraud detection software should pick up on this nonsense! A 5 year old could write software to detect it.”

Helpful Report

Posted 3 years ago

“Very poor review site. Works with companies to protect their reputation rather than allowing honest reviews of actual users experiences - unless they're positive review of course, they allow those. Would not trust Trust Pilot for an honest overview of a company and will not be using again (either to read or post reviews).”

Helpful Report

Posted 3 years ago

“LongHorn Steakhouse the worst meal states were not cooked as ordered bloody when asked for extra well very disappointing never did order another state just ate the vegetables too grossed out”

Helpful Report

Posted 3 years ago

“This company is a total joke. I was in the process of re-mortgaging. The re-mortgaging bank instructed for a valuation survey using SDL Surveying which undervalued my property by large amount. I put a low score review on trustpilot, SDL complained about my review quoting this was not genuine. I replied with all my personal details even my mortgage application details. Guess what Trustpilot say? We will take your review offline because there is no direct interaction between me and SDL.”

Helpful Report

Posted 3 years ago

“Like everyone else has found they remove your genuine review if it is negative - even when you have the paperwork to show your review is genuine, the integrity team still remove your review”

Helpful Report

Posted 3 years ago

“Trustpilot is the worst company out there. Their content integrity team member Steven A is completely incompetent in what he is doing. One person left a review about us which were complete lies and they did not remove the review. This is what he wrote "Thanks for your inquiry about the review by Ktoś “Łoś” Ktosiewski, which you flagged for defamation. We’ve assessed the review and concluded that the words or phrases you’ve identified don’t contravene our guidelines. Therefore, we’ve reinstated the review and won’t be taking further action." Absolutely outrageous. Completely disappointed by them.”

Helpful Report

Posted 3 years ago

“They manage their reviews as they want,some of mine genuine were removed,i had proof of everything i showed them but still removed,They defend the big companies.They getting paid to keep the bad feedback away from big companies thats why nowadays every single company have 4.5/5 star on trustpilot.”

Helpful Report

Posted 3 years ago

“Delete reviews. Only happy with positive reviews with defeats the entire purpose of your "service"”

Helpful Report

Posted 3 years ago

“Mrs Dixon seems to be posting on the wrong website you guys specialise in dodgy and fraudulent reviews not comfortable settees”

Helpful Report

Posted 3 years ago

“We had a suite delivered this morning and the lads were polite and quick , they so thank you lads , we are now sitting comfortably in are new furniture 😊”

Helpful Report

Posted 3 years ago

“HORRIBLE website! They defend bigots and scummy human beings. Everyone else could post whatever they want about Netflix, but not me! What a load of ****! Protect a poor black man just because he’s black with disgusting opinions. What is this, the 1800s? The 1950s? He’s no victim at all! He’s trash, and the most of his fans are! Trustpilot loves to remove genuine reviews and it makes me sick. I hate Trustpilot SO much!”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Removed all my reviews even though I provided proof that a company was deserving of a poor rating. I showed emails and screen shots for delayed and missing deliveries.”

Helpful Report

Posted 3 years ago

“The problem on Trustpilot is that they are always removing post. The platform is to give someone heads up about a company service. But the constant removal of review makes it difficult. I got scammed but all thanks to bitreclaim.live I was able to get my funds back.”

Helpful Report

Posted 3 years ago

“They constantly remove negative reviews and even give out warning for posting them! Scam.”

Helpful Report

Posted 3 years ago

“Tiger removes was a great move and good lads very hard working and nice too chat with great move made it a lot easier”

Helpful Report

Posted 3 years ago

“I hate trustpilot!!!!!!!!!!!!!!!!!!!! help me!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 3 years ago

“They allow people to post fake negative reviews about your company and when you request proof they say they do not supply this to you but have check it is genuine. How do they know it is genuine??? People post multiple negative reviews with false information making claims and with obsencities yet they refuse to remove them. You supply proof of reviewers not being genuine and again they refuse to remove it. You have to pay to access the facilities on their website and you do not get any support when you contact them about these issues. You company only gets its reputation damaged and you loose business because of this. I have no issue with genuine negative reviews but when you competitors pay customers to leave positive reviews and leave you fake negative reviews they should be able to manager this properly.”

Helpful Report

Posted 3 years ago

“They are constantly deleting negative comments, despite the profs sent to them.”

Helpful Report

Posted 3 years ago

“Avoid trustpilot like the plague... My most recent 5 negative reviews have consistently been removed as being not genuine even though I used the store I reviewed over a dozen times I also provided order documentation and still they didn't re instate any of my reviews. Total scam of a review website. They must be getting paid to have negative reviews removed. Total joke and sham of a review website.”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.4 based on 2,780 reviews