“Useless online store..bought something 8 fays ago and am still waiting for my order. You guys must learn (from Superbalist and Takealot) on how you should treat your customers.!!”
“Ezmieskha @ Truworths Cape Gate 546. Helped me so much with picking out shoes, amazing customer service, very friendly and went the extra mile. Would come back just for the service.”
“Truworths really needs to fix their online system,It keeps reloading so it is not possible to check out. These days very few people enjoy going into a shop thus preferring to rather shop online.”
“There is something wrong with their online platform?? It keeps reloading the page and you cannot finalise an order!! Been trying since yesterday on both my laptop and 2 different cell phone. The lady in store did not want to take my order on the phone (Hemmingways), and INSIST that I have to go and place the order IN the store in person! Now the one jean I wanted is OUT OF STOCK already!!”
“Thanks to Nomfundo from truworths in Heidelberg CBD for helping me with getting a dress I like for a wedding . I went to store looking for a dress I could wear to a wedding and I didn't find any that I like so she suggested that I should search on the truworths website and she can order it for me. She went as far as asking for permission from her manager if she could get her cellphone so she can help me search online. We found the dress I like and she ordered it for me. Thanks a lot Nomfundo”
“Excellent online shopping and I always collect my order at the shop which works very well for me because they deliver everything at the same venue. So happy for in store collection. Thanks very much for the service”
“Roslyn Naidoo Is an asset to Truworths pavilion. She is the most friendly person I have come across in any of your truworths stores. She always goes the extra mile for me, always assisting me in finding an outfit for an occasion. Many thanks to Rosie for always being so helpful.”
“Please stop harassing your customers with non stop calls, no one is running away from their bills especially if you skip an installment, they will call you non stop with different numbers leaving you voicemails daily. I'm really disappointed in your service as a big international store you should know better. Try to call non stop if a customer skipped maybe 2 or 3 payments.”
“If there was a less than zero stars i would give it. The way they do things with online order is just wrong, i ordered two items after 2 weeks, they delivered one but the and the other item they indicate to me that i must call the courier company after i had received a message that it will be delivered soon, i needed the particular item for an event and the event passed before i could receive the item. the courier company they use is the worst, they took 5 days to deliver the item. I am so disappointed with their service no matter what i will never order form them again”
“I would like to thank Hazel for the great customer service she gave me.
I wasn't sure what to buy for my fiance on her birthday but she helped me to choose the right items.
Keep up with the good customer service, I will definitely come back to the store.”
“I would like to say a big THANK YOU to the Truworths Carlton Centre staff for their great ,fast , efficient and friendly service they always give me every time I go to the store. They make me feel welcomed and special.....Big up you to you all and keep up the good work....you incredible”
“I would like to thank Tania Hermanus from Truworths Kimberley for the excellent customer service I recieved from her! A happy customer all the way from Port Elizabeth. Thanks so much Tania much appreciated!!”
“Would like to rate Truworths plaza in nelspruit for their Services the are fast linient and those services desk kids are the best theres this boy who is humble it doesn’t suits him to work with hard customers like me but he handle my attitude great l was even ashamed the way his so polite l had them calling him Gerry”
