“Thank you Nontando at Truworths Customer service for your excellent customer service. I wanted to find out if there was any purchases made on my account without my consent. She confirmed and everything for me and I was put at ease that there all purchases were made by myself. I also had a higher than usual credit limit which I didn't understand and she managed to explain that that was what they call cushion limit. Overall she was very professional and she knew her stuff. Cudos to you Nontando. Kepp up the good work.”
“Good Afternoon, I had a wonderful experience at Truworths Carnival Mall on Sunday 17 November 2024. I needed to return a garment due to wrong size.
Judy the Admin Manager and Lerato the Sales Consultant were really so helpful and conducted their task with zest and very professionally.
It is rare to get great service and Truworths can be so proud of these two individuals. Well Done!”
“I' am so so impressed about the service that I got from Miss Londy Masuku Truworths man Hazyview, she is having a best customer care, she deserves a promotion and Christmas bonus on December I am so I'm so impressed, I will recommend my friends because of the service I have received. Keep it up 👆
Thank you.”
“I just visited the Kenilworth Centre branch. I had a meeting at 09:30 and needed a shirt as my shirt got torn at work. They opened at 09:00 and a salesman by the name of Leon assisted me with all the options within seconds. He went beyond this and offered to steam my new shirt as it was slightly wrinkled. Amazing work young man. All staff members were very friendly and helpfull. Well done Truworths Kenilworth.”
“I was looking for a unveiling outfit on Tuesday and Vy & Bongi were patient with me cause I'm very particular with what I want to wear. I got the the BEST & EXCELLENT SERVICE from them. I salute 👏🏾 big to you ladies, anyway I always get the same service from them all the time.”
“I recently visited your Cradlestone store on 19 June 2024 and had a fantastic experience. I was assisted by Ntombi, who provided exceptional service. Her professionalism, friendliness, and efficiency truly stood out and made my shopping experience delightful.
I wanted to take a moment to acknowledge and commend Ntombi for her excellent work.
Ngiyabonga”
“I visited the Truworths at Liberty Midlands Mall in Pietermaritzburg on Saturday(15/062024) to do an exchange , I was highly impressed with Thandeka who helped me source the product I needed which was unavailable at her store . Her service is highly commendable, definetly 5 stars for her . Thank you Thandeka.”
“I visited Truworths in Forest hill today, I needed help about something Tsholo was so professional about it he helped me so fast. He was so nice , he knows what humanity is. He is indeed the best.”
“I am very happy with the way my problem was solved I've ordered items online I have had a bit of difficulty but I must say after I emailed my complain the staff was fast on it and made me feel appreciated thank you very much for your fast responses and your apologies and a very great thanks to sibusiso and all customer service agents well done outstanding service and yo the courier siphiwe your a super star you deserve a raise thank you to all very happy
customer ieptieshaam moses”
“So i was at Truworths eastrand mall and the service there was great but there was a lady who works there her name is Jessica she for me gave splendid customer service she made sure i left the store feeling good about my self and the deeper is that it was genuine kindness.. Thank you sisi”
“I was in EarthAddict that is in Highveld Mall in Witbank and I had the great service ever. I stay in Kwagga and I would go shop in that store any day. I was helped by the store manager Lerato and she helped me with kindness and care. I am a happy customer.”
“I am very happy with the service I got from the store manager of EarthAddict in Highveld mall Lerato. She assisted me nicely with a smile. I came to exchange something and she didn't give me any problems. I will always come back for my exchanges from her store. Keep up the good work Lerato ☺️”
“I have just been reading all these bad comments about Truworths Online. I simply don't understand it. Most months I make multiple purchases in store and online and I have never had a problem in the 4 years of buying from Truworths. I love Truworths and the staff at Mall of the South. They're the best. 💕💯”
“Ezmieskha @ Truworths Cape Gate 546. Helped me so much with picking out shoes, amazing customer service, very friendly and went the extra mile. Would come back just for the service.”
“Excellent online shopping and I always collect my order at the shop which works very well for me because they deliver everything at the same venue. So happy for in store collection. Thanks very much for the service”
“Roslyn Naidoo Is an asset to Truworths pavilion. She is the most friendly person I have come across in any of your truworths stores. She always goes the extra mile for me, always assisting me in finding an outfit for an occasion. Many thanks to Rosie for always being so helpful.”
“I would like to thank Hazel for the great customer service she gave me.
I wasn't sure what to buy for my fiance on her birthday but she helped me to choose the right items.
Keep up with the good customer service, I will definitely come back to the store.”
“I would like to say a big THANK YOU to the Truworths Carlton Centre staff for their great ,fast , efficient and friendly service they always give me every time I go to the store. They make me feel welcomed and special.....Big up you to you all and keep up the good work....you incredible”
