TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 515 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So first-time buyer from TSM, I have been in the hobby since 1989, I have to say, TOP Notch! The fish arrived in great shape, looking healthy and definitely great specimens. Given that most of my current fish are over 10 years old I was afraid of bullying, but these guys went in and have been great since day 1!”

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Posted 2 years ago

“Always send healthy fish.”

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Posted 1 month ago

“Healthy fish safely delivered on the scheduled day. Fish as described. What more could I want.”

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Posted 1 month ago

“As always, fish show up in excellent condition and healthy. They almost always et day 1.”

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Posted 1 month ago

“One of the best out there! Highly recommend.”

TSM Aquatics 5 star review on 13th February 2025

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Posted 2 months ago

“My fish arrived very healthy and has adjusted very well to my tank. The flexibility in delivery days is a life saver.”

TSM Aquatics 5 star review on 1st February 2025

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Posted 2 months ago

“Great communication and excellent fish! How much more could you ask. Thanks”

TSM Aquatics 5 star review on 31st January 2025

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Posted 2 months ago

“This was easy. I received what I expected when I expected. Colored up quickly in the tank. I feel I received more coral than I expected!! Great experience!”

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Posted 3 months ago

“Fish came in good shape. Only thing I could say is I requested a different delivery date than what I got. I would order again from them.”

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Posted 4 months ago

“Fish was delivered when they said it would be. Fish was in excellent condition.”

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Posted 4 months ago

“I’ve purchased 6 fish so far and all have been delivered in excellent condition. Fish eat right away and are active. Prices are a little higher than the competition but worth every penny. Keep up the great work!”

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Posted 5 months ago

“I was very pleased with my replacement fish. Working with Josh to find a good replacement took a little time but he was always available to answer my emails. My new fish arrived promptly as agreeded. At first the fish wasn't acting as aspected but after a few emails with Josh, I put the fish in my display tank and happily he started swimming and eating. I think TSM is very professional and knowledgeable. I have had reef tanks for over 30 years, and I would highly recommend TSM.”

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Posted 5 months ago

“Excellent customer service. Had to postpone shipment due to hurricane and they were very easy to work with. Fish and coral arrived on time and packed very securely. Would recommend.”

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Posted 5 months ago

“Quality fish, great communication, overall great experience and will order from again.”

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Posted 5 months ago

“Shipment was well packed with heat pack still active. Fish arrive well and looking good. Went through acclimation well .”

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Posted 6 months ago

“Item as described, packed/shipped well, would repeat. I purchased a piece of stylophora I had been looking for and it is an excellent specimen.”

TSM Aquatics 5 star review on 11th October 2024

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Posted 6 months ago

“Everything arrived in great shape!”

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Posted 6 months ago

“I purchased several frags from thier online auction and a Mystery Wrasse. I had a couple of questions regarding shipping and they were very quick to respond. When I received the items, I was amazed at how well everything was packed. As I pulled each piece from the packaging, you could tell the quality of care that was taken with each piece and their passon for the hobby really shows. This was my first order and it definitely won't be my last.”

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Posted 6 months ago

“Been purchasing from TSM for years for high quality quarantined animals.”

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Posted 6 months ago

“Great customer service as well as healthy looking products. Packaging done well. Totally recommend!”

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Posted 7 months ago

“Fish arrived healthy and active. Looking forward to doing business with TSM again in the future.”

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Posted 7 months ago

TSM Aquatics is rated 4.9 based on 515 reviews