TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 509 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Fish arrived on time and healthy. Great support when I had a follow up question”

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Posted 4 years ago

“Better than could have ever expected. Customer service is perfect. Always working with me to get exactly the fish I want. Have gotten in one order so far but already placed two more. The fish are gorgeous, eating well, and extremely active. After an ich outbreak in a smaller tank we upgraded to a very large set up and wanted fish that are known to be a challenge in quarantine. We didn’t want to risk it so are getting all of our fish from TSM. the first order was very sensitive wrasse and are so thankful we decided to go with these guys. Absolutely worth the price and several fish we have ordered are actually more expensive from our lfs. Can’t say enough good things about this company.”

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Posted 4 years ago

“My new tank cycled and it was time for fish. I read reviews about TSM and they were all good so I had see for myself. Went to get some fish and got a tour. They answered all my questions, did not rush me, helped me make the right choice. They really care about their livestock and seem to take all precautions to make sure the livestock is healthy and disease free before you put into your aquarium. I will only buy from TSM from now on!”

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Posted 4 years ago

“These guys delivered a great fish. Nice size but a little pricey. None the less. Very healthy fish. They even called to ask what day delivery is most convenient for me. Thank you”

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Posted 4 years ago

“The best place to order fish from.”

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Posted 4 years ago

“TSM Aquatics offered excellent customer service down to my making some changes before delivery. All 5 fish arrive fat and healthy. I would definitely do business with them again.”

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Posted 4 years ago

“the fish and inverts arrived alive and in a good shape. The packaging was excellent. Good thermal isolation. All fish are in display tank now, alive and eating. This was the best shipment I received through my experience in this hobby. Thank you TSM Aquatics.”

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Posted 4 years ago

“Fish arrived healthy and well packaged. The Brunneus Fairy Wrasse on my order was a monster! Fat and happy! I had to delay my order for an extended period of time and also ended up making an adjustment during that time. TSM worked with me patiently all the way through. I will be using TSM exclusively as my source for livestock. Already have other orders placed!”

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Posted 4 years ago

“Awesome people, fish, and products A must for the reef and fish lover”

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Posted 4 years ago

“Healthy fish and helpful staff. This will be my only source of fish.”

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Posted 4 years ago

“Beautiful heathy fish and excellent customer service. We will be ordering from TSM again!”

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Posted 4 years ago

“This was my first time ordering from TSM Aquatics and it was an A++++ experience. The communication was prompt, my order arrived alive and well and is thriving in my tank. I highly recommend TSM Aquatics.”

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Posted 4 years ago

“All my fish come from either TSM or another supplier that offers quarantined fish. Everything I have ever gotten from TSM has been superb and never had a fish loss. Prices are fair, service and selection is great. I recommend to anyone.”

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Posted 4 years ago

“Excellent communication on my orders. Both fish arrived in exceptional, active condition. It was a pleasure to do business with TSM, and I will use them again!”

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Posted 4 years ago

“First time buying everything came it as advertised and is doing great.”

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Posted 4 years ago

“First time buying everything came it as advertised and is doing great.”

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Posted 4 years ago

“Very happy with my purchase! I was definitely nervous about receiving three bigger fish, but they all arrived fat and healthy! They even started eating a few hours after adding them to the tank so the shipping process must have been relatively stress free for them.”

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Posted 4 years ago

“Healthiest fish i ever received.”

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Posted 4 years ago

“My first order has been outstanding! I normally do my own quarantine but based on the 30 days in copper that TSM does I felt comfortable enough to put these fish directly into my display tank. While it's only been a bit over a week these fish are doing very well. I plan on ordering more fish from TSM to be sure!”

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Posted 4 years ago

“Everything was well packed and healthy looking! I was able to add to an existing order with ease. I will definitely be ordering from TSM again!”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 509 reviews