TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 508 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not expect my order of zoanthid polyps to be so small. I received others elsewhere for the same price and the polyps were bigger.”

Helpful Report

Posted 2 years ago

“My goto online retailer for saltwater fish.”

Helpful Report

Posted 2 years ago

“These guys are the real deal. All fish are always healthy and I have zero issues with putting them directly in display tank. Shipment and communication is great.”

Helpful Report

Posted 2 years ago

“First time ordering from TSM and I’m very pleased. The fish were packaged nicely, even though one of the bags was punctured and leaking in the box. The fish acclimated perfectly and all of them are exploring the tank within 24 hours. Will definitely order again!”

TSM Aquatics 5 star review on 2nd July 2022

Helpful Report

Posted 2 years ago

“Great experience buying from TSM Aquatics. Josh responded to my questions and my experience with the results of their quarantine process has been consistently healthy fish!”

Helpful Report

Posted 2 years ago

“Very pleased. Very well packaged in good amount of water with water temp only a couple of degrees different than my aquarium. All 7 fish in excellent shape.”

Helpful Report

Posted 2 years ago

“Everything is great so far and will be ordering more items soon. :)”

Helpful Report

Posted 2 years ago

“Customer service was on point. I received a damaged Watchman Goby and I promptly responded with an email expressing my dissatisfaction. Josh immediately responded via phone and apologized. He then processed an order with a replacement on the way! First impressions matters. I’ll be placing another order soon. 👍🏽”

Helpful Report

Posted 2 years ago

“I can’t believe I paid $119 for a total starved mandarin, he died within 12 hours”

Helpful Report

Posted 2 years ago

“Unfortunately I cannot give a great feview since half my order arrived dead. I did however have a great response with customer service. They dealt with the issue quickly”

Helpful Report

Posted 2 years ago

“Thank you again for great fish! 35ppt makes for easy and simple acclimation. Also, thank you for lowering your shipping minimums!”

Helpful Report

Posted 2 years ago

“Awesome fish”

Helpful Report

Posted 2 years ago

“As usual my ordered fish arrived packaged well and happy. They are currently smiling b as they swim around the tank.”

Helpful Report

Posted 2 years ago

“All fish arrived in perfect condition and ate right away despite difficult outside temperatures”

Helpful Report

Posted 2 years ago

“I’m usually very happy with my orders of fishes. But this last batch left me a bit disappointed. I ordered a jewel wrasse and in the picture it showed a small one ( no option to pick for sizes) so I ordered one. When I received it, it was super big. Not everyone has a large tank that is suitable for such a big fish, if this was the case-I should’ve been notified that only XXL was available.”

Helpful Report

Posted 2 years ago

“The fish arrived in excellent condition and everything is good so far.”

Helpful Report

Posted 2 years ago

“Healthy fish as always! Wonderful packing.”

Helpful Report

Posted 2 years ago

“Great communication from order start to delivery. Both fish are doing well and I’m looking forward to ordering again!”

TSM Aquatics 4 star review on 26th May 2022

Helpful Report

Posted 2 years ago

“Fintastic! Everything from the time I ordered to getting the fish was great. The fish look amazing and already swimming around with my other fish like they were always there. Definitely worth the extra money to get the fish from TSM Aquatics.”

Helpful Report

Posted 2 years ago

“Quality and quality 🟰 me purchasing quantities Definitely will always purchase from here if available.”

Helpful Report

Posted 2 years ago

TSM Aquatics is rated 4.9 based on 508 reviews