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TSM Aquatics Reviews

4.9 Rating 516 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 516 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Beatriz Contreras
Verified Buyer
“Everything is great so far and will be ordering more items soon. :)”
Helpful Report
Posted 2 years ago
Roy Buckhanan
Verified Buyer
“Customer service was on point. I received a damaged Watchman Goby and I promptly responded with an email expressing my dissatisfaction. Josh immediately responded via phone and apologized. He then processed an order with a replacement on the way! First impressions matters. I’ll be placing another order soon. 👍🏽”
Helpful Report
Posted 2 years ago
Neil Harvey
Verified Buyer
“Thank you again for great fish! 35ppt makes for easy and simple acclimation. Also, thank you for lowering your shipping minimums!”
Helpful Report
Posted 2 years ago
Curtis Shepherd
Verified Buyer
“Awesome fish”
Helpful Report
Posted 2 years ago
Arthur Majerus
Verified Buyer
“As usual my ordered fish arrived packaged well and happy. They are currently smiling b as they swim around the tank.”
Helpful Report
Posted 2 years ago
Jill Nezworski
Verified Buyer
“All fish arrived in perfect condition and ate right away despite difficult outside temperatures”
Helpful Report
Posted 2 years ago
Louis Martin
Verified Buyer
“The fish arrived in excellent condition and everything is good so far.”
Helpful Report
Posted 2 years ago
Ryan Nguyen
Verified Buyer
“Healthy fish as always! Wonderful packing.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fintastic! Everything from the time I ordered to getting the fish was great. The fish look amazing and already swimming around with my other fish like they were always there. Definitely worth the extra money to get the fish from TSM Aquatics.”
Helpful Report
Posted 2 years ago
Ginny Mullis
Verified Buyer
“Quality and quality 🟰 me purchasing quantities Definitely will always purchase from here if available.”
Helpful Report
Posted 2 years ago
Brent Boudreaux
Verified Buyer
“Livestock arrived in perfect condition and ate some pellet food right away while in quarantine.”
Helpful Report
Posted 2 years ago
Joseph Driscoll
Verified Buyer
“The only place I buy fish from. Always healthy and eating.”
Helpful Report
Posted 2 years ago
Samer Samaha
Verified Buyer
“Second time ordering from TSM. Fish came healthy and in very good condition. You can have full confidence purchasing from TSM.”
TSM Aquatics 5 star review on 14th May 2022
Helpful Report
Posted 2 years ago
Michael Hill
Verified Buyer
“Fish arrived on time, in good shape, and eating within minutes of full acclimation. Great as always, thanks guys!!”
Helpful Report
Posted 2 years ago
David Yeh
Verified Buyer
“You'll get what is promised!”
Helpful Report
Posted 2 years ago
Ian McWilliams
Verified Buyer
“Good communication, healthy fish, fast shipping. Overall great place to work with.”
Helpful Report
Posted 2 years ago
James Gregorius
Verified Buyer
“So first-time buyer from TSM, I have been in the hobby since 1989, I have to say, TOP Notch! The fish arrived in great shape, looking healthy and definitely great specimens. Given that most of my current fish are over 10 years old I was afraid of bullying, but these guys went in and have been great since day 1!”
Helpful Report
Posted 2 years ago
Arin Sarkissian
Verified Buyer
“The Copperband arrived super healthy and has had no issues eating prepared food. Couldn’t be happier.”
Helpful Report
Posted 2 years ago
Steve Speer
Verified Buyer
“I couldn’t be happier with my order. Fish came looking great !!!!!! Thank you TSM Aquatics!!!!!!”
Helpful Report
Posted 2 years ago
Leslie Pustilnik
Verified Buyer
“Excellent livestock and service from TSM yet again, despite my adding another fish to my order after I had already checked out. I trust TSM not just for quality livestock, but to protect the lovelies that I already have from any infections or parasites.”
Helpful Report
Posted 3 years ago
TSM Aquatics is rated 4.9 based on 516 reviews
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