TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 508 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

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“Awesome service as fish arrived on time and healthy after their quarantine process. Thanks”

TSM Aquatics 5 star review on 15th February 2023

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Posted 1 year ago

“Both fish arrived alive and healthy. This was my 3rd purchase from tsm with great fish. Great customer service that is willing to work with you.”

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Posted 1 year ago

“TSM is by far and away the best in the biz. I’ve been getting my livestock from them for years. The QT process is amazing and the staff is world-class. I purchase from nobody else. They are the GOATS of the reef industry!”

TSM Aquatics 5 star review on 4th February 2023

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Posted 1 year ago

“Excellent quality Fish and service”

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Posted 1 year ago

“There was a bit of an issue with the actual ordering process but I did receive my order alive and well.”

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Posted 1 year ago

“Arrived on scheduled. Healthy specimens”

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Posted 1 year ago

“Best live aquatics store on the East Coast!”

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Posted 2 years ago

“Have purchased many times before with no issues. This time however the fish arrived almost dead as the bag water temp was too low. Should have shipped with more hot packs. The fish never recovered and I had to process a DOA request unfortunately.”

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Posted 2 years ago

“The gold/yellow branching hammer does not have a single cell with yellowish coloration. Other than that the order was good.”

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Posted 2 years ago

“I have only had great experiences with TSM. This was my second time ordering from them. It's difficult to keep a Foxface happy in my 10 gallon quarantine tank, so it's great that TSM does the quarantining for you! The fish arrived in great shape, with minimal stress, and acclimated quickly in my reef tank. I also ordered several corals, which arrived well-packaged, individually bagged and labeled, and colored up almost immediately once given some light. Great customer service, and the ordering process was smooth.”

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Posted 2 years ago

“Received 6 happy healthy lyretail anthias.”

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Posted 2 years ago

“TSM has been extremely helpful and flexible with my quarantined fish orders. My fish have arrived healthy and hungry, integrating well with their tank mates. I definitely recommend purchasing quarantined fish from TSM!”

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Posted 2 years ago

“Fish arrived on the day expected. As always, they were healthy, conditioned, and eating on day 1. Have never lost one or been disappointed”

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Posted 2 years ago

“Great service, mail replied within minutes now coral nothing like pictures lol all live tho opened up within hr bit pricey”

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Posted 2 years ago

“Communications/customer service have exceeded my expectations, and my fish appear to be healthy and active. I will continue to order from TSM”

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Posted 2 years ago

“Top notch quality and great communication!!”

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Posted 2 years ago

“My fish arrived in excellent condition and are feeding and active. I got a lot of good advice and direction from everyone who answered my questions completely and were very helpful. I'll be ordering from TSM again for sure.”

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Posted 2 years ago

“Fish and corals came amazing; shipping was fast. A +”

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Posted 2 years ago

“All great, very happy with my purchase!”

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Posted 2 years ago

“Fast service. No issues. My quarantine tank is moving to the basement storage room. Its worth paying more to have you do all the work and for you to incur a possible fish loss than me.. Also, I swear the Hippo Tang you sent smiled at me when I let him loose in the tank !”

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Posted 2 years ago

TSM Aquatics is rated 4.9 based on 508 reviews