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TSM Aquatics Reviews

4.9 Rating 515 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Nicholas Garcia
Verified Buyer
“Fish is in perfect health, they had him in stock so quick turn around for delivery. Good color. Overall it may have been my best experience so far with pre qt'd fish.”
Helpful Report
Posted 2 years ago
Customer
Verified Buyer
“Awesome service as fish arrived on time and healthy after their quarantine process. Thanks”
TSM Aquatics 5 star review on 15th February 2023 TSM Aquatics 5 star review on 15th February 2023
Helpful Report
Posted 2 years ago
Michael Floyd
Verified Buyer
“Both fish arrived alive and healthy. This was my 3rd purchase from tsm with great fish. Great customer service that is willing to work with you.”
Helpful Report
Posted 2 years ago
Joseph DeBoe
Verified Buyer
“TSM is by far and away the best in the biz. I’ve been getting my livestock from them for years. The QT process is amazing and the staff is world-class. I purchase from nobody else. They are the GOATS of the reef industry!”
TSM Aquatics 5 star review on 4th February 2023
Helpful Report
Posted 2 years ago
Lenny Nemirovsky
Verified Buyer
“Excellent quality Fish and service”
TSM Aquatics 5 star review on 4th February 2023
Helpful Report
Posted 2 years ago
Hai Nguyen
Verified Buyer
“Arrived on scheduled. Healthy specimens”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Best live aquatics store on the East Coast!”
Helpful Report
Posted 2 years ago
Craig Llorens
Verified Buyer
“I have only had great experiences with TSM. This was my second time ordering from them. It's difficult to keep a Foxface happy in my 10 gallon quarantine tank, so it's great that TSM does the quarantining for you! The fish arrived in great shape, with minimal stress, and acclimated quickly in my reef tank. I also ordered several corals, which arrived well-packaged, individually bagged and labeled, and colored up almost immediately once given some light. Great customer service, and the ordering process was smooth.”
Helpful Report
Posted 2 years ago
LORI COLE
Verified Buyer
“Received 6 happy healthy lyretail anthias.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“TSM has been extremely helpful and flexible with my quarantined fish orders. My fish have arrived healthy and hungry, integrating well with their tank mates. I definitely recommend purchasing quarantined fish from TSM!”
Helpful Report
Posted 2 years ago
Tinothy Knuettel
Verified Buyer
“Fish arrived on the day expected. As always, they were healthy, conditioned, and eating on day 1. Have never lost one or been disappointed”
Helpful Report
Posted 2 years ago
Cary Waterhouse
Verified Buyer
“Communications/customer service have exceeded my expectations, and my fish appear to be healthy and active. I will continue to order from TSM”
Helpful Report
Posted 2 years ago
Wendy Gates
Verified Buyer
“Top notch quality and great communication!!”
Helpful Report
Posted 2 years ago
Brent Fluckiger
Verified Buyer
“My fish arrived in excellent condition and are feeding and active. I got a lot of good advice and direction from everyone who answered my questions completely and were very helpful. I'll be ordering from TSM again for sure.”
Helpful Report
Posted 2 years ago
Thomas McCaffery
Verified Buyer
“Fish and corals came amazing; shipping was fast. A +”
Helpful Report
Posted 2 years ago
Daniel Roth
Verified Buyer
“All great, very happy with my purchase!”
Helpful Report
Posted 2 years ago
George Kyriakopoulos
Verified Buyer
“Fast service. No issues. My quarantine tank is moving to the basement storage room. Its worth paying more to have you do all the work and for you to incur a possible fish loss than me.. Also, I swear the Hippo Tang you sent smiled at me when I let him loose in the tank !”
Helpful Report
Posted 2 years ago
Donna Stevens
Verified Buyer
“I’ve never been disappointed! TSM delivers the healthiest fish out there, I would recommend them very highly!!”
Helpful Report
Posted 2 years ago
Brenda Craig
Verified Buyer
“Great service!! Fish in excellent shape!”
TSM Aquatics 5 star review on 8th October 2022
Helpful Report
Posted 2 years ago
Brian Catrone
Verified Buyer
“TSM is an amazing group of people! All my fish, coral, and inverts have been amazing and their communication through the process is great and always very helpful! I won’t buy from anyone else!”
Helpful Report
Posted 2 years ago
TSM Aquatics is rated 4.9 based on 515 reviews
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