TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 515 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“Wonderful experience with healthy fish and eating right away.”

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Posted 3 years ago

“Alicia is very knowledgeable and good to work with.”

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Posted 3 years ago

“The customer services was excellent and made picking up the wrasse very easy. My Meleranus wrasses came nice and cubby and was eating food the next day.”

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Posted 3 years ago

“Always a perfect transaction. Fish are always heathy and in great shape. All fish are quarantined for you before they are sold. What more could you ask for.”

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Posted 3 years ago

“I found TSM when I was doing my new 120 gallon reef build. Since placing my first order and seeing the quality of the fish I received, as well as the service the staff provided, I knew that I had now found my "go-to" supplier. At that point, I decided that TSM would be my sole source for fish and inverts for the build. I am glad I went with TSM, they now have a customer for life. I recently also recommended TSM for a friend who also is doing a new build and they could be happier as well - that says a lot! Well done TSM and keep up the good work!”

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Posted 3 years ago

“All fish were healthy and safely delivered and are thriving. Will use them again.”

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Posted 3 years ago

“poor customer service. they will not answer phone or return your phone calls or emails. placed a 900 dollar order wanted to make changes but they would not return phone call so im stuck with a 990 dollar gift card they will not refund money. ive tried many times calling they just ignore my phone calls.”

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Posted 3 years ago

“Large healthy fish... thank you!”

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Posted 3 years ago

“Fast replies to email and another fantastic healthy fish”

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Posted 3 years ago

“High quality, disease free fish. I’ve placed multiple orders and will continue to do so.”

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Posted 3 years ago

“I purchased all my fish from TSM , and it’s safe to say I will always only buy livestock from them , all the fish I have picked up we’re disease free as advertised healthy , colorful and even the so called “expert “ level fish were eating a variety of foods straight out of the bag! Thanks TSM!”

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Posted 3 years ago

“Excellent quality livestock and customer service as always. Well deserved reputation as the best online retailer for aquatic life.”

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Posted 3 years ago

“Absolutely amazing!”

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Posted 3 years ago

“Great to be able to get quarantined fish even if you have to pay a little more. Looking forward to you reopening to the public.”

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Posted 3 years ago

“Excellent customer service and top quality products.”

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Posted 3 years ago

“Waiting to place my first order, but the fact they offer such quality fish this is a no brainer. Plus the discounts they offer time to time are hard to beat on gift cards.”

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Posted 3 years ago

“Professional knowledgeable and dependable”

TSM Aquatics 5 star review on 15th September 2021

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Posted 3 years ago

“Hands down the best experience with buying top quality, quarantined fish! I have made several purchases from TSM and they are my "go to" for all of my aquarium livestock. Couldn't be happier with the excellent customer service, outstanding marine selection and quality of fish!!”

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Posted 3 years ago

“First time customer and couldn’t be happier. TSM made sure we got all the fish we asked for and all are healthy and happy.”

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Posted 3 years ago

“TSM is the absolute best. Quality healthy properly quarantined livestock. Delivered on time and packaged well. Excellent knowledgeable customer service as well.”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 515 reviews