TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 515 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent Service. Once again the company we all learned to love and respect 100%. Great service and quality.”

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Posted 1 year ago

“The products were excellent reef loves them. I purchased coral and all look great. Awsome experience can't wait to purchase again. God bless.”

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Posted 1 year ago

“I had a fantastic experience, I had a question about how a fish looked compared to the stock photo so they sent me actual pics of the white tail tang. I ordered the tang and was supprised that it was far more stunning than the pic. It was healthy and in great shape and was eating within an hour of going in the tank. Couldn’t be happier.”

TSM Aquatics 5 star review on 10th November 2023

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Posted 1 year ago

“Healthy fish that were eating within 5 minutes of getting into the tank! Thank you TSM”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Absolutely the best experience and service I have encountered in the industry… I’ve seen and encountered just about everything in the last 30 years. Josh has gone out of his way to track down what I’m looking for and the corals and fish always arrive in the best of health. They’re 60 day quarantine process is the industry standard IMHO… don’t be surprised at how great the livestock is compared to others.”

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Posted 1 year ago

“Everything arrived alive and healthy. The customer service has always been great”

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Posted 1 year ago

“Always great customer service and excellent fish”

TSM Aquatics 5 star review on 30th September 2023

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Posted 1 year ago

“I received my order and everything was in great condition. I love your web site. Thanks”

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Posted 1 year ago

“First time buying fish from an online vendor, and I'd use TSM again. I chose them based on a recommendation for pre-QT'd fish as I don't have space for a QT setup. They were responsive when I reached out with a few questions. Fish and corals arrived on time and were well-packed and healthy. It's been 36 hours and fish are very active and eating well. Corals have good polyp extension. Would recommend TSM and hope to use again in the future. My main feedback to TSM is to update your acclimation guide. It says fish are shipped at 1.026 but they arrived at 1.020 (which makes sense but please update your site).”

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Posted 1 year ago

“Just set up a Red Sea 425 G+ and ordered my first fish, 3 Pajama Cardinals, from TSM. The next day they were swimming around the tank and eating. I'm very pleased & will be ordering from TSM again.”

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Posted 1 year ago

“The fish arrived in time. They were packed very well, and already eating well. Thank you!”

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Posted 1 year ago

“Ordered a Gem Tang at an affordable price. He came to me safe and sound, fat and healthy and eating well. I’m overjoyed after reading your quarantine process and will for sure be making more purchases from TSM”

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Posted 1 year ago

“Everything arrived on time and healthy. Prices were fair considering they not only QT'd everything for me, but they we able to extend my delivery by a weeks since I was going on vacation and wanted to make sure I was home observing my new arrivals.”

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Posted 1 year ago

“Yellow Wrasse arrived alive perfectly fine & perfectly packed just waiting for him to come out of hiding :)”

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Posted 1 year ago

“Ordering was easy, the Maculosus came as described and the picture was accurate. I only have had the fish for 24 hrs, and he is pretty skittish right now. He's still settling in. Overall I am pleased with my first time TSM purchase.”

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Posted 1 year ago

“Excellent customer service. fish quality is outstanding. Most of my 300 g aquarium stocked with their fishes. Full QT is definitely worthwhile.”

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Posted 1 year ago

“This was the first time we ever ordered fish online. We are relatively new (one year) mixed reef tank owners. Josh was very helpful in answering all our initial questions promptly and patiently. We ended up ordering a Foxface Lo, and Josh/staff made sure he ate pellets OK. The fish was shipped across country to California overnight. He was in his stress color when he arrived, and we were concerned. But Josh assured us this was normal for this breed. Sure enough, after being acclimated and introduced to the tank and being scrutinized by some very curious tangs we have, he colored up to normal and ate pellets and frozen mysis. He is doing just fine now and hanging out with our school of Chromis!! I highly recommend TSM for your online purchases!”

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Posted 1 year ago

“Zoas arrived in perfect condition. Could have used a slightly larger bag for easier removal.”

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Posted 1 year ago

“Purchased two purple tangs advertised as 3.5 to 4.5 inches. One arrived in good health the other not so much. Both were over 5 1/2 inches long. It is impossible to manage tank inhabitant additions in a thoughtful manner if your sizing is unreliable. One tang is in decent health the other remains in antibiotics. Was expecting an experience more consistent with my previous purchases from TSM. Especially considering that I paid more for quarantined fish.”

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Posted 1 year ago

TSM Aquatics is rated 4.9 based on 515 reviews