TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 508 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

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“Order a orieni Tile Fish. Looks good so far. Started eating day one.”

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Posted 5 months ago

“Super healthy quarantined Beautiful fish for a great price and quick shipping. Engineer goby”

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Posted 5 months ago

“I received 5 fish this time and as they have each time I have placed a previous order, they arrived on time and super healthy. I even emailed them porior mentioning I have never seen 5 fish eat within hours of getting into the tank Thank you for your great products”

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Posted 5 months ago

“Excellent customer service. They were quick to respond to my questions about compatibility among fish in my tank and their fish and coral are top notch. Thanks, TSM!”

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Posted 5 months ago

“So far so good! Our new little sailfin tang has been spunky!!”

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Posted 5 months ago

“Fish were delivered alive and healthy. They are eating very well. I will buy more of your fish in a month or so.”

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Posted 6 months ago

“I have a 400 gallon mixed reef and all of my fish have came from TSM. Another great shipment. Everything is always in great shape when they arrive and almost always eating the same day. Amazing customer service and just great people. I don’t trust any else with my fish purchases!”

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Posted 7 months ago

“I just had my second order of fish from TSM and I couldn't be happier. They work closely with you on arranging delivery and the fish arrive looking gorgeous! More than half of the fish livestock in my 160 gallon aquarium are from TSM!”

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Posted 7 months ago

“I must commend the owner for their exceptional customer service and dedication to resolving the issue promptly. Despite some situation with a previous order, the store went above and beyond to rectify the situation. The packaging was outstanding and each fish was carefully and securely packaged, ensuring their safety during transit. All the fish were not only healthy but also looked vibrant and well-cared-for. I would not hesitate to recommend this store to fellow looking for quality fish and exceptional service.”

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Posted 7 months ago

“This is my first order with you and wow...... It started with your packaging so impressive and fish doubled bagged everything arrived in great shape and everyone doing well. I have always wanted a pair of captive bred mandarins. I added them to an accumulation box. They were very active and exploring. so I added some pellets and mastics and after a little bit they started to eat. I have included a photo and small video. Hopefully they will be attached. I also ordered a Yellow watchman. He was just as impressed as you have sold me on TSM and everything you do for the community and you will get my orders in the future. Thank you Josh and your team. Scott”

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Posted 8 months ago

“Great customer service”

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Posted 8 months ago

“Fish arrived in perfect condition and are out and eating.”

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Posted 8 months ago

“It is great to find a dealer that qt's their fish with a 99% survival rate on shipments! Josh is responsive and incredibly helpful.”

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Posted 8 months ago

“2nd time ordering corals from here. Couldn’t be happier with the packaging (especially my Birdsnest SPS. TSM went to great lengths to make sure there was no damage to the colony) and shipment. TSM customer service is top notch too, always responding to questions and order updates immediately.”

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Posted 8 months ago

“I've been happy with every order I've had from tsm. They're not the cheapest but you get what you pay for. High quality quarantined fish and a nice selection of coral.”

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Posted 8 months ago

“Our foxface was delivered healthy and happy along with our coral!”

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Posted 8 months ago

“Foxface arrived in excellent condition and right on time. Adapted well to tank after floating for 20 minutes to equalize temperature.”

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Posted 9 months ago

“Fish come in healthy and the guys over there are always ready to help!”

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Posted 9 months ago

“We were very happy with the Foxface, and hope to enjoy for years to come!”

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Posted 9 months ago

“My saltwater fish are healthy and eating on the first day that they were introduced to my tank! I also added snails to my order and I was informed that they were sold out. To my surprise, they were added to my order when it shipped!! I love TSM!”

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Posted 9 months ago

TSM Aquatics is rated 4.9 based on 508 reviews